Asset management in India has expanded rapidly over the past decade, driven by rising household wealth, deeper capital markets, and growing retail participation. Yet as the industry scales, differentiation increasingly rests not on short term performance alone, but on trust, governance, and the ability to guide investors through market cycles with discipline. Kotak Mahindra Asset Management Company sits within this context as part of the wider Kotak Group, with a mandate that places long term wealth creation and investor confidence at the centre of its operating philosophy. In a conversation with Hubbis, Nilesh Shah, Managing Director, Kotak Mahindra AMC, reflects on the firm’s approach to investment, client engagement, digital evolution, and how India’s asset management landscape is likely to develop in the years ahead.
Trust First, Performance Over Time
Shah describes himself as “a student of the market” believing in the core philosophy of “Mutual Fund Sahi Hai”, the foundation that underpins both his leadership style and investment philosophy. At Kotak, he says, the overriding objective is clear.
“Our aim is to be the most trustworthy asset management company in India. Whatever we do must enhance the trust of our investors.”
That principle shapes how capital is deployed. Rather than pursuing short term opportunities, Shah emphasises on disciplined processes focused on long term wealth creation. He uses cricket analogy to explain the approach. “Under the guidance of our Trustee Board and the Board of Directors, we believe in playing orthodox textbook cricket just like a good cricket team plays under the guidance of the selectors and the coach rather than playing risky shots to score quick runs. If we stay put on the pitch, there will be enough opportunities to make money.”
As is his style, Shah keeps things simple when explaining his firm’s investment philosophy. He gives the example of an investor whom he had met many years ago, who had told him while giving his money that the fund manager should not make mistakes which the investor can make. This advice has remained with Shah forever and influenced his investment thought process. He clarified that his colleagues at Kotak MF were already practising this before he joined. Even the Board of Directors has supported this thought process. Shah explains that Governance and research discipline sit at the core of this mindset with decisions grounded in fundamentals rather than personal bias. The firm’s philosophy, he explains, is straightforward in theory but demanding in practice. “We endeavour to buy good businesses, run by good managers, available at good prices. Easy to say, difficult to execute. It takes a lifetime to implement.”
Consistent Service, Thoughtful Segmentation
From a service delivery perspective, Shah is clear that Kotak Mahindra AMC will not differentiate between clients based on size or status. “For us, every client is the same. Portfolio disclosure and investor servicing are identical, irrespective of the relationship size.”
Where segmentation does come into play is in ensuring suitability and responsible selling. Shah offers the example of equity linked savings schemes, where large investment amounts trigger additional confirmations. Investors above certain thresholds receive direct calls to ensure they understand lock in periods and tax implications. The objective, he says, is clarity rather than complexity.
Kotak’s product range spans mutual funds, portfolio management services, alternative investment funds, offshore funds, and advisory. In his own words, this is a full masala mix like a Bollywood movie with action, romance, and drama! Shah describes it as a deliberately broad offering designed to meet clients at different stages of their wealth journey. Once again, he uses cricket terminology to explain this – “SIPs for young retail batsmen building their innings of life, customized portfolios for HNWIs defending big scores, and international options for NRIs playing overseas leagues,” he says.
Partner Led Growth and Long-Term Relationships
When discussing client acquisition at the higher end of the wealth spectrum, Shah emphasises the importance of partnerships. Kotak works closely with advisers and distribution partners, engaging them regularly on investment philosophy, portfolio positioning, and market outlooks.
“Our partners put the trust of their clientele with us based on their experience,” he says. Over time, that confidence becomes self-reinforcing. “There is no bigger salesperson than a satisfied client or a satisfied business partner.”
This emphasis on trust also shapes Mr. Shah’s view on the needs of domestic and overseas Indian clients. In his assessment, geography does not materially change what clients are looking for. “Clients want a trusted partner whom they can rely on to achieve their dreams and aspirations. Local or global does not change that basic need.” Execution mechanics may differ, he adds, but trust remains the constant.
Key Priorities
Shah does not frame Kotak’s priorities in narrow time horizons. Instead, he points to a longer term purpose that extends well beyond the next year or two. “Our purpose is not for the next 12 to 18 months. Our purpose is to ensure financial freedom for every Indian.”
Achieving that ambition requires scale and accessibility. Shah highlights plans to expand beyond India’s top eight cities, to serve clients from top end of the pyramid to the bottom end of pyramid, to create products which are suitable for the varied needs of clients, ensure right selling and ensure ease of investments through digital channels
Growth, in Shah’s words, is nonnegotiable. “Growth is a way of life. Our journey has just begun, and we have to keep walking,” he says, quoting a legendary Indian entrepreneur.
Digital and operational upgrades form a key part of this evolution. He explains this in simple words, saying it’s like upgrading from Doordarshan to OTT; putting in place, AI-driven personalization, seamless onboarding, robo-advisory touches thus making investing as easy as booking movie tickets online will be the way forward
Product development is also progressing, with greater emphasis on multi asset solutions, smart beta strategies, and global investment opportunities designed to achieve customer delight.
Talent remains a parallel priority. In his creative style Shah draws a parallel to cricket and Bollywood and compares talent acquisition and retention to build a dream team for IPL – attracting top talent with growth opportunities, and retaining with a culture, like a family in a Karan Johar film: with empathy, learning, and performance rewards.
Into the Future: Scale, Technology, and Demographic Change
Looking ahead, Shah expects India’s asset management industry to expand significantly over the next five to ten years – similar to gully cricket scaling up to a global billion-dollar cricket league. Rising incomes, broader participation, and deeper penetration are likely to increase overall assets, while consolidation will reward firms with scale, strong governance and technological capability.
Technology, he says, is already reshaping service delivery with Tech being the new superstar like AI is in Sci-Fi films. Kotak is deploying artificial intelligence to deliver better research, personalise client engagement with client-friendly chatbots, and improve efficiency across operations. Digital tools and automated interfaces are intended to make client experience smoother than a Rohit Sharma pull, Shah says, once again using a cricket analogy.
Shah is pragmatic about consolidation. “Let market forces prevail. The fittest will survive. Consolidation is a way of life.”
Shah expects demographic change to influence future strategy with Gen Z wanting quick, digital, sustainable investing, varying needs for increased number of women participants, global diversification, and retirement planning as India ages gracefully like the evergreen Superstar Amitabh Bachchan.
Getting Personal with Nilesh Shah
Shah was born and raised in Mumbai, the City of Dreams, growing up in a modest chawl environment. He studied commerce at Sydenham College, where he later graduated as a gold medallist Chartered Accountant.
His career was shaped by early adversity and sustained mentorship. He lost his father at a young age, an experience that reinforced resilience and discipline, supported by his mother and mentors. Professionally, he began his mutual fund career at Franklin Templeton, followed by roles at ICICI Prudential, before joining Kotak Mutual Fund.
Market crises have been defining teachers for him. Shah cites the technology media telecom bubble of 2000, the global financial crisis of 2008, and the pandemic disruption of 2020 as periods that reinforced humility and continuous learning. “Every day is a new lesson. I remain a student of the market.”
Outside work, Shah enjoys cricket and films, alongside reading and spending time with family. He describes family life as his anchor, valuing simple routines such as shared meals, travel, and conversations; basically, quality family time, building invaluable memories for the future. Once again, he used a Bollywood example, comparing it to family values shown in Sooraj Barjatya movies.
Reflecting on his journey, Shah notes that he studied in a Gujarati medium school and struggled with English early on, including failing a unit test in his teenage years. Those early setbacks, he says, made him stronger, as he worked harder, achieving academic success in later years, as he topped his college in HSC and then again in B.Com. “Never let failures dishearten you,” he stresses.
For younger professionals entering the industry, his advice is consistent with his investment philosophy. “Play the long innings like in Test cricket. Be patient, keep learning, earn the trust of your customers, and remember that life is a team sport.”