The Employees’ Provident Fund Organisation (EPFO) is preparing to roll out its upgraded digital platform, EPFO 3.0, in 2025. The new system is designed to make provident fund services faster, more transparent, and user-friendly for over 8 crore members.
The project is being developed with support from IT majors Infosys, Wipro and TCS, which have been shortlisted to manage the platform. Although the launch was initially planned for June 2025, the rollout has been pushed back due to ongoing technical testing.
Key features of EPFO 3.0
Cash withdrawal via ATMs: Members will be able to directly withdraw funds from their PF accounts using ATMs. To access this facility, they must activate their Universal Account Number (UAN) and link Aadhaar with their bank account.
This is expected to help members in emergencies by allowing instant access to funds.
UPI-based withdrawals: In line with India’s expanding digital payment ecosystem, EPFO 3.0 will also enable members to withdraw money through UPI. The move aims to cut down on lengthy application and claim processes.
Simplified online claims: Members will be able to make corrections or updates online with OTP verification, without visiting an EPFO office. They will also be able to track the status of their claims more easily.
Faster settlement of death claims: The claim process for nominees in case of a member’s death will be simplified. For minors, a guardian certificate will no longer be mandatory, helping families receive financial support more quickly.
Mobile-first experience: The platform is being built with mobile use in mind, enabling members to check deposits, claims, and account details anytime and anywhere.
EPFO’s upcoming digital revamp aims to reduce delays, expand access, and integrate with India’s evolving fintech landscape. Once launched, the new platform could mark one of the most significant upgrades to the provident fund system in recent years.