Garmin has confirmed it has resolved a smartwatch (Forerunner 970 pictured) connectivity issue. (Image source: Garmin)
Garmin has acknowledged a recent Connect app connectivity issue and confirmed that this has been resolved in a recent update. This problem has been reported by many users of smartwatches, including the Fenix 8. However, some users may need to take additional steps to repair their wearable and iOS device.
A recent update for the Garmin Connect app has been causing connectivity issues for some users. Flagged by many customers on the brand’s online forum and on Reddit, a bug was preventing these wearables from connecting as expected to a smartphone. The problem was only affecting iOS, not Android users, and a wide range of models, including the Fenix 8, the Venu 4 and the Forerunner 970 (curr. from $689.99 at Amazon).
Now, Garmin has officially acknowledged the issue on its website. It has also confirmed to Gadgets and Wearables that it has resolved this connectivity issue with the Garmin Connect iOS app version 5.21.1. You can download this update from the Apple App Store in various countries worldwide.
It is worth noting that some users have reported that installing Garmin Connect version 5.21.1 has not automatically resolved the issue. In this case, customers are advised to manually remove and then reconnect the two devices. You can find a step-by-step guide for this relatively simple process on Garmin’s official support page. There do not appear to be any further bug fixes or improvements in the Garmin Connect app version 5.21.1 release.
Polly Allcock – Senior Tech Writer – 5307 articles published on Notebookcheck since 2021
I’ve been interested in technology for as long as I can remember. From a young age, I have loved gadgets and understanding how things work. Since graduating, I have worked for several technology companies across FinTech, AdTech and Robotics.