How to Build An AI Agent with Function Calling and GPT-5
and Large Language Models (LLMs) Large language models (LLMs) are advanced AI systems built on deep neural network such…
When Reality Fails to Meet Expectation: Sprinklr Study Uncovers Huge CX Flaw
A CX report has discovered that whilst 91% of businesses leaders believe they deliver consistent customer service, only…
After going for AI agents, laying off 4,000 employees; Salesforce CEO Marc Benioff says: AI doesn’t have a soul, it is not …
Salesforce CEO Marc Benioff is delivering contradictory messages about AI’s role in the workplace. While his company recently…
General Intuition lands $134M seed to teach agents spatial reasoning using video game clips
Medal, a platform for uploading and sharing video game clips, has spun out a new frontier AI research…
IBM CEO On Growing Channel Revenue, Quantum Computing Opportunities, And Why ‘AI Is Not Magic’
Arvind Krishna, during an interview with CRN, says AI provides the channel with opportunities in customer service, software…
Visa Introduces ‘Trusted Agent Protocol’ for AI Shopping
Visa has introduced a tool allowing secure communication between merchants and artificial intelligence (AI) agents. The Trusted Agent…
Salesforce announces Agentforce 360 as enterprise AI competition heats up
Salesforce announced Monday the latest version of its AI agent platform as the company looks to lure enterprises…
10 Generative AI Trends In 2026 That Will Transform Work And Life
Generative AI is moving into a new phase in 2026, reshaping industries from entertainment to healthcare while creating…
Paid, the AI agent ‘results-based billing’ startup from Manny Medina, raises huge $21M seed
Manny Medina, previously best-known as the founder of sales automation startup Outreach ($4.4 billion valuation), has wowed investors…
China’s ‘full stack’ AI ambitions on show at Alibaba’s Apsara Conference
China’s full artificial intelligence technology stack was on display at this year’s Apsara Conference, the annual gathering of…
Prompt Economy Recalculates Basic Math of Commerce
A year ago, it was “everything is about AI.” Months later, it was “everything is about gen AI.”…
Data security startup Aurva raises $2.2 million in round led by Nexus Venture Partners
Aurva, a platform focussed on access monitoring and artificial intelligence (AI) observability, has raised $2.2 million in a…