PNB to roll out wealth management services to boost non-interest income | Banking
To enhance its non-interest income, Punjab National Bank is planning to roll out wealth management services by…
Salesforce Sounds Alarm Over Fresh Data Extortion Campaign
Cybercrime , Fraud Management & Cybercrime CRM-Obsessed ShinyHunters Gang Exploits Misconfigured Customer Experience Portals Mathew J. Schwartz (euroinfosec)…
Former Founders Fund VC Sam Blond launches AI sales startup to upend Salesforce
When Sam Blond left his job as a VC for Founders Fund a year ago — just 18…
Too Much of a Good Thing
This transcript has been edited for clarity. Rachel Lampert, MD: We all know that exercise is good for…
The Mobile CX Gap Costing Enterprises Millions
Picture this: a sales rep is driving between client meetings when a customer calls to reschedule. The rep…
Zendesk says its new AI agent can solve 80% of support issues
Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance…
Simple tips to transition from MF distribution to wealth management set up
As investor needs evolve and competition intensifies, MFDs are increasingly finding that a pure distribution model may not…
A Customer Service AI Agent Spits Out Complete Salesforce Records in an Attack by Security Researchers
Microsoft has published many examples of how businesses can build AI agents in Copilot Studio to automate multi-step…