Bret Taylor’s Sierra reaches $100M ARR in under two years
Sierra, a 21-month-old, San Francisco-based startup that builds customer service AI agents for enterprises, announced on Friday that…
Fed’s Barr Calls for Guardrails as Financial Sector Adopts AI
Federal Reserve Governor Michael Barr said there needs to be clear guardrails to prevent risks as the financial…
Inside OpenAI Chairman’s $10 Billion AI Customer Service Startup Sierra
Bret Taylor and Clay Bavor have sterling Silicon Valley pedigrees, with leadership roles at the biggest tech companies…
Apple slashes £200 smart watch to £89 in early Black Friday sale
Right now shoppers can save a huge chunk of money on an Apple Watch in an early Black…
What’s Next After Customer Service?
The Gist Beyond customer service. Voice AI is already embedded in daily life, with new applications set to…
SoundHound AI Acquires Interactions to Cement Its Lead in Agentic AI
SoundHound AI, Inc. (NASDAQ:SOUN) is one of the AI Stocks In The Spotlight For Investors. On September 9, the…
Two-Thirds of Small Businesses Are Already Using AI — Here’s How to Get Even More Out of It
Opinions expressed by Entrepreneur contributors are their own. Every day, business owners encounter large and small decisions that…
Broadband customers urged to switch after new ‘local providers’ shake-up
They could be getting double the internet speed for almost a third of the costOn average, many Brits…
Comcast’s Most Significant Business Is the Internet, But Subscribers Are Bailing
Comcast Corp. has a problem — the company is losing customers in its most significant business, providing internet…
Commonwealth Bank of Australia Reverses Job Cuts Decision Over AI Chatbots
Commonwealth Bank of Australia reversed a decision to cut 45 customer service roles due to new artificial intelligence…