From Projects to Products: Turning Platforms into Products People Use
Having a platform is not enough; the real challenge is ensuring that it is understandable, usable, and actually…
EPFO extends online service outage till July 1; services to resume from July 2
The Employees’ Provident Fund Organisation (EPFO) has extended the suspension of its online member and employer services by…
Beyond the Benchmark: A Metrics-Driven Approach to Sustained iOS Performance on Real Devices
Key Takeaways
Passing isolated benchmarks does not guarantee real-world performance. Applications can degrade severely under sustained use…
AV Leader Masterclass: Engineering Your Next-Gen Meeting Rooms With Crestron
Enterprise technology and the leaders who manage it are currently caught in an AI arms race. As vendors…
How OPay Customer Service Supports Millions of Nigerians Dai
In a market where digital finance moves at scale and speed, trust is not assumed. It is proven…
Banking App Support Ineffective for 71% of Nigerians: Report
A new industry report has revealed that 71 per cent of Nigerians consider in-app support on banking applications…
When Reality Fails to Meet Expectation: Sprinklr Study Uncovers Huge CX Flaw
A CX report has discovered that whilst 91% of businesses leaders believe they deliver consistent customer service, only…
From Zero-Click to Zero Trust: Enterprise Lessons from WhatsApp and Microsoft
Two announcements last week, one from Meta and another from Microsoft, revealed a common theme in enterprise technology:…