{"id":101403,"date":"2025-10-03T16:15:10","date_gmt":"2025-10-03T16:15:10","guid":{"rendered":"https:\/\/www.europesays.com\/ie\/101403\/"},"modified":"2025-10-03T16:15:10","modified_gmt":"2025-10-03T16:15:10","slug":"austin-tech-mission-culture-austin-tech-jobs-that-put-people-first","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ie\/101403\/","title":{"rendered":"Austin Tech Mission & Culture: Austin Tech Jobs That Put People First"},"content":{"rendered":"

REVIEWED BY<\/p>\n

Justine Sullivan | Oct 03, 2025<\/p>\n

Two unrelated Austin tech companies overlap unexpectedly: Both of their missions involve connecting people to what they need.\u00a0<\/p>\n

In broad terms, that\u2019s what Findhelp and HCSS are all about. Findhelp<\/a> is a platform that helps people access social services, including programs related to food, housing, healthcare and financial support. Meanwhile, HCSS<\/a> develops software for construction companies that build critical infrastructure like roads, dams, bridges and airports.\u00a0<\/p>\n

Both companies help solve large-scale problems, but the greatest similarity between the two is simple: They put people first.\u00a0\u00a0<\/p>\n

Finding an employer that puts people first can be hard to find, but once job seekers do they often don\u2019t want to leave<\/a>. If you\u2019re looking for an employer with a mission you can get behind, look no further. We spoke with professionals from Findhelp and HCSS about what it\u2019s like working on their growing teams.<\/p>\n

Audrey Pham<\/p>\n

Employee Experience Manager \u2022 HCSS<\/a><\/p>\n

HCSS<\/a> develops software to help construction teams streamline their operations.\u00a0<\/p>\n

\u00a0<\/p>\n

Tell us about your company\u2019s mission. How does that mission influence the company culture? Did that mission impact your decision to join the team?<\/strong><\/p>\n

At HCSS, our mission is \u201cto help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees.\u201d That last part is huge. The way we care for our people internally is exactly how we empower them to care for our customers.<\/p>\n

We pour a lot of genuine care into making sure our team feels supported, included, heard and valued. That care naturally flows back to our customers, creating a cycle where employees are happy, customers are happy and the business thrives. The mission and culture were the big reasons I joined HCSS. I\u2019d heard about our award-winning culture long before I came on board and four years later, it still rings true. Once you\u2019re here, you realize it\u2019s not just words framed on a wall. It\u2019s a genuine, lived-out way of working and supporting each other. Joining the team felt like a no-brainer.<\/p>\n

\u00a0<\/p>\n

From your perspective, how does your work connect to the overall company mission?<\/strong><\/p>\n

I feel like I have a really special role working in HR. For us, our employees are our customers. That means it\u2019s our job to provide the same level of care, support and excellence to them that we expect them to provide to our customers. It can be a lot of pressure, but it\u2019s also incredibly rewarding to know that what we do directly shapes employees\u2019 experiences and helps them live their best lives at HCSS. A great example is the launch of our employee experience team this year, which I\u2019m fortunate enough to lead. Our goal is to build a culture where everyone feels comfortable being themselves. A lot of the events we host start as employee ideas and we do everything we can to make them happen. By really listening to what people want, whether it\u2019s a festival, wellness activity or cultural celebration, we create opportunities for connection and belonging. Seeing people genuinely enjoy coming to work is what keeps us motivated to keep that culture growing.<\/p>\n

\u00a0<\/p>\n

\n

“Seeing people genuinely enjoy coming to work is what keeps us motivated to keep that culture growing.”<\/p>\n<\/blockquote>\n

\u00a0<\/p>\n

What advice would you give a job seeker hoping to join your company?<\/strong><\/p>\n

My biggest advice is simple: Be yourself. Authenticity is something we value deeply. We want people who know what they bring to the table, but who are also open about what they\u2019re still learning. Growth is part of the journey here and we support each other along the way. So come in with a genuine attitude and a willingness to learn. We\u2019re not looking for perfect resumes. We\u2019re looking for real people who are excited to be part of a team that cares. There\u2019s no one-size-fits-all when it comes to who we hire and honestly, that\u2019s what makes our culture so strong.<\/p>\n

\"Several
\nCredit: HCSS<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

Findhelp<\/a> was founded to connect all people in need to the programs that serve them with dignity and ease. Findhelp\u2019s platform enables community organizations, governments and businesses to manage and coordinate care.\u00a0<\/p>\n

\u00a0<\/p>\n

Tell us about your company\u2019s mission. How does that mission influence the company culture? Did that mission impact your decision to join the team?<\/strong><\/p>\n

Findhelp\u2019s mission to connect all people and the programs that serve them, with dignity and ease is at the forefront of everything we do. Our mission plays a huge role in the culture of our company. Everyone here has their own story of what brought them to Findhelp, but it is clear that everyone here is here for the same reason: to power the American social safety net. I was drawn to Findhelp because of our mission and knew I wanted to work somewhere where I could be a part of the long-term solution, not just short-term fixes.<\/p>\n

\u00a0<\/p>\n

\n

\u201cEveryone here has their own story of what brought them to Findhelp, but it is clear that everyone here is here for the same reason: to power the American social safety net.\u201d<\/p>\n<\/blockquote>\n

\u00a0<\/p>\n

From your perspective, how does your work connect to the overall company mission?<\/strong><\/p>\n

A huge part of our product is ensuring we maintain the largest and most engaged network of social programs and in curation it\u2019s our job to add new programs and keep our existing programs accurate. Each program our team adds or each initiative we work on directly impacts the quality of our network, ensuring seekers are connected with resources that will meet their needs. When I started my journey at Findhelp, I remember creating a new program for a food pantry and being hit with the realization that that program could help someone eat that day. Working directly with the programs on Findhelp\u2019s site is a huge commitment and I am proud to be a part of such a dedicated team!<\/p>\n

\u00a0<\/p>\n

What advice would you give a job seeker hoping to join your company?<\/strong><\/p>\n

I would tell someone looking to join Findhelp to be prepared to do amazing work and be held to a high standard. The work we produce as a company can be challenging \u2014 yet extremely rewarding \u2014 and it drives real results across the country. We\u2019re not just checking boxes, we\u2019re solving meaningful problems and helping connect people to the resources they need most. Come in with curiosity, resilience and a willingness to learn quickly. Collaboration is key here, so being open to feedback and eager to contribute your unique perspective will help you thrive. It\u2019s also important to stay mission-driven. Our work impacts communities every day and keeping that bigger picture in mind will motivate you during even the toughest projects. If you bring passion, adaptability and a commitment to excellence, you\u2019ll find yourself surrounded by teammates who are equally dedicated and inspired.<\/p>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"REVIEWED BY Justine Sullivan | Oct 03, 2025 Two unrelated Austin tech companies overlap unexpectedly: Both of their…\n","protected":false},"author":2,"featured_media":101404,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[176],"tags":[79,18,19,17,227],"class_list":{"0":"post-101403","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-jobs","8":"tag-business","9":"tag-eire","10":"tag-ie","11":"tag-ireland","12":"tag-jobs"},"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/101403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/comments?post=101403"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/101403\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media\/101404"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media?parent=101403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/categories?post=101403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/tags?post=101403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}