{"id":136047,"date":"2025-10-21T12:40:15","date_gmt":"2025-10-21T12:40:15","guid":{"rendered":"https:\/\/www.europesays.com\/ie\/136047\/"},"modified":"2025-10-21T12:40:15","modified_gmt":"2025-10-21T12:40:15","slug":"whats-affected-by-internet-outage-all-we-know-so-far-science-climate-tech-news","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ie\/136047\/","title":{"rendered":"What’s affected by internet outage – all we know so far | Science, Climate & Tech News"},"content":{"rendered":"

Dozens of websites, banks and apps have been affected by a major internet outage.\u00a0<\/p>\n

The problem, which started on Monday morning, is related to an issue at Amazon Web Services (AWS).<\/p>\n

As of 5pm (UK time), there were more than 9,300 reports of the Amazon Web Services outage, according to Downdetector, which monitors issues and outages in real-time.<\/p>\n

After more than nine hours of disruptions, some applications were gradually coming back online by early evening, but AWS said it was still working on recovering connectivity.<\/p>\n

Just before midday, AWS said it had fixed the underlying problem, but said it had a backlog the system would need to deal with.<\/p>\n

Here’s what we know so far.<\/p>\n

What has been affected?<\/strong><\/p>\n

Multiple banks, the UK’s Government Gateway services – which is accessed through the Gov.uk website and includes things like HMRC, universal credit and pensions – mobile phone networks and video-chatting platform Zoom are among the websites that reported technical issues.<\/p>\n

A UK government spokesperson said: “We are aware of an incident affecting Amazon Web Services, and several online services which rely on their infrastructure.<\/p>\n

“Through our established incident response arrangements, we are in contact with the company, who are working to restore services as quickly as possible.”<\/p>\n

A Lloyds Bank spokesperson also apologised for issues affecting customers, adding: “We are seeing services coming back online and continue to work to see that happens as quickly as possible.”<\/p>\n

All Amazon products – including Prime Video, Alexa and Amazon Music – have also been affected, as well as the main Amazon website.<\/p>\n

According to Downdetector, here’s a list of all the affected outlets:<\/p>\n

\u2022 Amazon
\u2022 Amazon Alexa
\u2022 Amazon Music
\u2022 Amazon Prime Video
\u2022 Amazon Web Services
\u2022 Ancestry
\u2022 Asana
\u2022 Atlassian
\u2022 Bank Of Scotland
\u2022 Blink Security
\u2022 BT
\u2022 Canva
\u2022 Clash Of Clans
\u2022 Clash Royale
\u2022 Coinbase
\u2022 Dead By Daylight
\u2022 Duolingo
\u2022 EE
\u2022 Epic Games Store
\u2022 Eventbrite
\u2022 Flickr
\u2022 Fortnite
\u2022 Government Gateway services (including HMRC)
\u2022 Halifax
\u2022 Hargreaves Lansdown
\u2022 Hay Day
\u2022 Hinge
\u2022 HMRC
\u2022 IMDB
\u2022 Jira Software
\u2022 Just Eat
\u2022 Life360
\u2022 Lloyds Bank
\u2022 Microsoft 365
\u2022 My Fitness Pal
\u2022 Ocado
\u2022 Peloton
\u2022 Perplexity AI
\u2022 Playstation Network
\u2022 Pokemon Go
\u2022 Rainbow Six
\u2022 Reddit
\u2022 Ring
\u2022 Roblox
\u2022 Rocket League
\u2022 Signal
\u2022 Sky Mobile
\u2022 Slack
\u2022 Smartsheet
\u2022 Snapchat
\u2022 Strava
\u2022 Square
\u2022 Tidal
\u2022 WhatsApp
\u2022 Wordle
\u2022 Xero
\u2022 Zoom<\/p>\n

\"Pic:<\/p>\n

Image:
\n Pic: PA<\/p>\n

\"Pic:<\/p>\n

Image:
\n Pic: PA<\/p>\n

What has AWS said?<\/strong><\/p>\n

AWS confirmed it was suffering from “increased error rates and latencies” for multiple services.<\/p>\n

The company said its engineers were “immediately engaged” as soon as they spotted the issue.<\/p>\n

It said the error was caused by a problem with companies connecting to data services at AWS’s data centres in northern Virginia.<\/p>\n

\n What is Amazon Web Services?\n <\/p>\n

Mickey Carroll<\/a><\/p>\n

Science and technology reporter<\/p>\n

Amazon Web Services was named as the cause of the problem by the chief executive of AI company Perplexity. <\/p>\n

Aravind Srinivas posted on X saying: “Perplexity is down right now. The root cause is an AWS issue. We’re working on resolving it.”<\/p>\n

AWS describes itself as “the world’s most comprehensive” cloud service. <\/p>\n

It offers companies a virtual backbone, giving them access to servers, databases and storage without having to build their own infrastructure. <\/p>\n

Millions of businesses are thought to use AWS, so when something goes wrong, it can have a huge impact. AWS hasn’t put out any information on the outage. Sky News has contacted the company for comment. <\/p>\n

There are still some problems with a server service called EC2, or Amazon Elastic Compute Cloud. Steps to resolve these issues resulted in some early signs of recovery across a few data centres, AWS said in an update on its status page.<\/p>\n

It said it is taking similar steps at the remaining locations and expects the problems to subside – but did not give a timeline as to how long that could take.<\/p>\n

It recommended anyone still seeing problems with DynamoDB to “flush their DNS caches”, which will refresh the connection.<\/p>\n

Read more:
‘Significant signs of recovery’ hours after internet outage<\/a><\/strong><\/p>\n

What to do if you are affected<\/strong><\/p>\n

Sky News’ science and technology reporter Mickey Carroll<\/a> <\/strong>says those affected by the outage are partly at the mercy of AWS to get their services back up and running.<\/p>\n

If you are still experiencing delays, Hayley Andrews Smith, an automations specialist working at Myriad, advised people on LinkedIn to check their business’s automated processes as “anything hosted on AWS might be affected”.<\/p>\n

She also suggested pausing critical workflows until the systems are back up.<\/p>\n

Carroll says people should also keep their guard up for scammers.<\/p>\n

\"Pic:<\/p>\n

Image:
\n Pic: PA<\/p>\n

Has something like this happened before?<\/strong><\/p>\n

In July last year, American cybersecurity company CrowdStrike accidentally brought parts of the world to a standstill<\/a><\/strong> when a faulty software update caused a global IT outage.<\/p>\n

It took just 78 minutes for the company to identify the problem and start rolling out a fix, but the impact disrupted internet services, affecting 8.5 million Microsoft Windows devices.<\/p>\n

In the UK, the outage also left GPs unable to access systems that manage appointments or allow them to view patient records or even send prescriptions to pharmacies.<\/p>\n

Flights were cancelled or delayed and passengers were left stranded as airline systems were knocked offline or staff were forced to handwrite boarding passes and luggage tags.<\/p>\n

The company has now been sued by its own shareholders as well as Delta Airlines after it cancelled thousands of flights.<\/p>\n","protected":false},"excerpt":{"rendered":"Dozens of websites, banks and apps have been affected by a major internet outage.\u00a0 The problem, which started…\n","protected":false},"author":2,"featured_media":136048,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[259],"tags":[18,19,285,17,82],"class_list":["post-136047","post","type-post","status-publish","format-standard","has-post-thumbnail","category-internet","tag-eire","tag-ie","tag-internet","tag-ireland","tag-technology"],"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/136047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/comments?post=136047"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/136047\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media\/136048"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media?parent=136047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/categories?post=136047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/tags?post=136047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}