{"id":212917,"date":"2025-12-03T09:25:12","date_gmt":"2025-12-03T09:25:12","guid":{"rendered":"https:\/\/www.europesays.com\/ie\/212917\/"},"modified":"2025-12-03T09:25:12","modified_gmt":"2025-12-03T09:25:12","slug":"we-put-our-heart-and-soul-into-this-so-reading-it-was-upsetting-can-tripadvisor-reviews-still-make-or-break-irish-businesses","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ie\/212917\/","title":{"rendered":"\u2018We put our heart and soul into this, so reading it was upsetting\u2019 \u2013 can Tripadvisor reviews still make or break Irish businesses?"},"content":{"rendered":"<p class=\"indo-ebe0ecc6_root indo-ebe0ecc6_paragraph indo-91174671_secondary indo-1d70522a_marginbottom4 indo-1d70522a_marginleft0 indo-1d70522a_marginright0 indo-1d70522a_margintop4\" style=\"color:var(--color-primary-80)\" data-testid=\"title-summary\">\nTwenty-five years since the platform\u2019s launch, we speak to Irish hoteliers about the impact of reviews, from high praise to claims of mosquitoes in Kilkenny\u2026\n<\/p>\n<p><img decoding=\"async\" alt=\"Tripadvisor was launched 25 years ago\" src=\"https:\/\/www.europesays.com\/ie\/wp-content\/uploads\/2025\/12\/yImages_1238139217.jpg\" loading=\"eager\" width=\"100%\" data-testid=\"article-image\"  \/><\/p>\n<p class=\"indo-ebe0ecc6_root indo-ebe0ecc6_caption1 indo-300db776_none indo-91174671_secondary indo-66f0fec7_regular indo-1d70522a_marginbottom0 indo-1d70522a_marginleft0 indo-1d70522a_marginright0 indo-1d70522a_margintop3 indo-b48c4984_left\" style=\"color:var(--color-grey-60)\">Tripadvisor was launched 25 years ago<\/p>\n<p class=\"indo-ebe0ecc6_root indo-ebe0ecc6_paragraph indo-300db776_none indo-91174671_primary indo-1d70522a_marginbottom0 indo-1d70522a_margintop0 indo-b48c4984_inherit\" style=\"color:var(--color-primary-80)\">Picture the scene. You\u2019re planning a hotel break, find a great spot and pull it up on Tripadvisor to check the reviews, only to see this: \u201cHygiene is zero. Algae on all steps, slippery and hazardous. Toilet and bathroom really dirty. Breakfast had mould on avacado (sic) and tomato. Mosquito bites galore.\u201d<\/p>\n<p class=\"indo-ebe0ecc6_root indo-ebe0ecc6_paragraph indo-300db776_none indo-91174671_primary indo-1d70522a_marginbottom0 indo-1d70522a_margintop0 indo-b48c4984_inherit\" style=\"color:var(--color-primary-80)\">It\u2019s a grim read for anyone, but it hit Peter Wilson particularly hard. He\u2019s general manager at Avalon House Hotel in Castlecomer, Co Kilkenny, about which the Tripadvisor \u201creview\u201d was written this summer.<\/p>\n","protected":false},"excerpt":{"rendered":"Twenty-five years since the platform\u2019s launch, we speak to Irish hoteliers about the impact of reviews, from high&hellip;\n","protected":false},"author":2,"featured_media":212918,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[79,18,56996,19,17],"class_list":{"0":"post-212917","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-business","9":"tag-eire","10":"tag-hotel-reviews","11":"tag-ie","12":"tag-ireland"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ie\/115654920243021870","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/212917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/comments?post=212917"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/212917\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media\/212918"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media?parent=212917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/categories?post=212917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/tags?post=212917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}