{"id":566839,"date":"2026-07-03T11:25:11","date_gmt":"2026-07-03T11:25:11","guid":{"rendered":"https:\/\/www.europesays.com\/ie\/566839\/"},"modified":"2026-07-03T11:25:11","modified_gmt":"2026-07-03T11:25:11","slug":"consumers-can-request-to-speak-to-human-instead-of-chatbot-under-new-financial-services-rules-the-journal","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ie\/566839\/","title":{"rendered":"Consumers can request to speak to human instead of chatbot under new financial services rules – The Journal"},"content":{"rendered":"
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  1. Consumers can request to speak to human instead of chatbot under new financial services rules<\/a>  The Journal<\/li>\n
  2. New legal right to speak to a human for finance consumers<\/a>  RTE.ie<\/li>\n
  3. Irish consumers buying financial products can insist on speaking to a human under new rules<\/a>  The Irish Times<\/li>\n
  4. New law gives consumers right to speak to human instead of chatbot<\/a>  BreakingNews.ie<\/li>\n
  5. New right to request human spokesperson<\/a>  Midwest Radio<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"Consumers can request to speak to human instead of chatbot under new financial services rules  The Journal New legal…\n","protected":false},"author":2,"featured_media":566840,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[73],"tags":[79,5059,112455,12183,18,18131,19,17,4167],"class_list":["post-566839","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-chatbots","tag-consumer-rights","tag-customer-service","tag-eire","tag-financial-services","tag-ie","tag-ireland","tag-legislation"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ie\/116855801769577377","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/566839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/comments?post=566839"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/566839\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media\/566840"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media?parent=566839"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/categories?post=566839"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/tags?post=566839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}