FRAUDSTERS ARE NOW tricking people into handing over their credit cards or sums of cash.<\/p>\n
AIB has warned that a growing number of customers are being duped as tricksters become increasingly sophisticated.<\/p>\n
In July, there was a 59% increase in payment fraud cases.<\/p>\n
Head of Fraud Intelligence at AIB, Harold Perez, said: \u201cWe are seeing a notable increase in the number of customers being targeted in sophisticated text message and phone call scams.<\/p>\n
\u201cFraudsters continue to adapt their tactics and are becoming increasingly convincing in the way they target customers.\u201d<\/p>\n
Criminals will often convey a sense of urgency and foster trust.<\/p>\n
People may receive a text message claiming to be from their bank or another trusted organisation such as a delivery company or a government agency.<\/p>\n
This text message is often followed up by a phone call from a fraudster who claims to be AIB staff, and who attempts to create a sense of urgency to convince the customer to act quickly.<\/p>\n
Once trust has been gained, the fraudster will convince the person to hand over money, reveal security information, or hand over their card or cash.<\/p>\n
Customers are being asked for security codes under the guise of cancelling fraudulent transactions. These codes allow a fraudster to enrol new devices and make payments from customer accounts.<\/p>\n
In other cases, customers are told that their account is compromised, and they must move their funds to a so-called \u2018safe account\u2019. The caller will provide the customer with a new account, which is in fact controlled by the fraudster.<\/p>\n
AIB has also seen cases where fraudsters have persuaded customers to withdraw sums of cash, before arranging for this to be collected at an arranged location or from their home.<\/p>\n
Criminals may claim the cash is required for an investigation, to protect the customer\u2019s funds, or to be lodged to their so-called new account.<\/p>\n
In some cases, customers have been advised not to tell legitimate staff the reason for their withdrawal or transfer.<\/p>\n
\u201cWe are asking customers to \u2018Wait a sec, double check\u2019, before acting on any unexpected request,\u201d Perez said. \u201cA genuine organisation will never pressure you into making immediate decisions about your finances.\u201d<\/p>\n
Perez advised any customer who suspects a scam to end the conversation and to contact AIB directly using a trusted phone number.\u00a0<\/p>\n
Customers can also call the 24\/7 fraud support line on 1800 24 22 27.<\/p>\n","protected":false},"excerpt":{"rendered":"FRAUDSTERS ARE NOW tricking people into handing over their credit cards or sums of cash. AIB has warned…\n","protected":false},"author":2,"featured_media":624959,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[73],"tags":[624,6842,128757,79,208979,18,12668,107429,19,17,11986],"class_list":["post-624958","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-aib","tag-bank","tag-beware","tag-business","tag-criminals","tag-eire","tag-fraud","tag-fraudsters","tag-ie","tag-ireland","tag-scam"],"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/624958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/comments?post=624958"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/624958\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media\/624959"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media?parent=624958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/categories?post=624958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/tags?post=624958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}