{"id":646044,"date":"2026-08-19T20:20:31","date_gmt":"2026-08-19T20:20:31","guid":{"rendered":"https:\/\/www.europesays.com\/ie\/646044\/"},"modified":"2026-08-19T20:20:31","modified_gmt":"2026-08-19T20:20:31","slug":"monzo-faces-outage-as-users-unable-to-make-payments","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ie\/646044\/","title":{"rendered":"Monzo faces outage as users unable to make payments"},"content":{"rendered":"<p>\t\t\tWednesday 19 August 2026 4:04 pm<br \/>\n\t\t\t\t\t\u00a0|\u00a0\u00a0Updated:\u00a0<\/p>\n<p>\t\t\tWednesday 19 August 2026 4:19 pm\n\t<\/p>\n<p><img width=\"742\" height=\"495\" src=\"https:\/\/www.europesays.com\/ie\/wp-content\/uploads\/2026\/08\/Monzo-Spring-28497.jpg\" class=\"media \" alt=\"UK fintech Monzo is ramping up its lifestyle reach.\" fetchpriority=\"high\" loading=\"eager\" decoding=\"sync\"  \/>\t\tMonzo faced a bank outage on Wednesday.\t<\/p>\n<p class=\"wp-block-paragraph\">UK fintech Monzo has suffered an <a href=\"https:\/\/www.cityam.com\/people-and-organizations\/outage\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">outage<\/a> that has left thousands of its users unable to use its banking services.<\/p>\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/www.cityam.com\/monzo-chair-makes-early-exit-after-boardroom-rift\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">digital bank<\/a> said it had \u201cidentified some issues\u201d and initiated a stand-in backup service, which would allow users to still complete card payments and receive transfers.<\/p>\n<p class=\"wp-block-paragraph\">But some users have continued to raise concerns on social media that the service was still not working as expected.<\/p>\n<p class=\"wp-block-paragraph\">Multiple customers raised concerns that they were expecting a transfer and it was not showing in their balance.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI\u2019m meant to be receiving my pay early today and I can\u2019t even access the option to do so. Please can you fix this I have things to do,\u201d one user wrote on X.<\/p>\n<p class=\"wp-block-paragraph\">Users who log onto the app are greeted with the message: \u201cWe\u2019re experiencing issues. We\u2019ll let you know when they\u2019re resolved.\u201d<\/p>\n<p class=\"wp-block-paragraph\">The Downdetector, which tracks banking outages, displayed a sharp rise in outage reports for Monzo around midday as more than 3,000 flagged their issues with the app.<\/p>\n<p>\t\t\t\t\tRead more<\/p>\n<p>\t\t\t<a class=\"read-more__link\" href=\"https:\/\/www.cityam.com\/monzo-chair-makes-early-exit-after-boardroom-rift\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Monzo chair makes early exit after boardroom rift<\/a><\/p>\n<p class=\"wp-block-paragraph\">It marks the second big outage for the fintech this year after customers were left unable to access cash on their app in a January debacle.<\/p>\n<p class=\"wp-block-paragraph\">Outages have continued to trouble the wider industry with Lloyds Banking Group \u2013 which consists of Lloyds, Halifax and Bank of Scotland \u2013\u00a0suffering a \u201ctechnical glitch\u201d that led to customers seeing other users\u2019 transactions on their mobile app.<\/p>\n<p class=\"wp-block-paragraph\">A Treasury Committee report last March revealed nine of the\u00a0<a href=\"https:\/\/www.cityam.com\/millions-affected-by-months-worth-of-bank-outages-say-mps\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">UK\u2019s biggest banks and building societies were down for over 803 hours<\/a>\u00a0\u2013 the equivalent of 33 days \u2013 over the last two years.<\/p>\n<p class=\"wp-block-paragraph\">Barclays topped the list for most outages at 33, but had been able to reduce the length to 93 hours, shorter than some rivals.<\/p>\n<p class=\"wp-block-paragraph\">HSBC was close behind Barclays with 32 incidents, but nearly double the amount of hours, shooting up to 176.<\/p>\n<p>A Monzo spokesperson said: \u201cWe\u2019re currently experiencing a technical issue and are working to resolve this as soon as possible.<\/p>\n<p class=\"wp-block-paragraph\">\u201cIn the meantime, we\u2019ve moved into our back-up system Monzo Stand-in and customers can still do most things on their Monzo app, including sending bank transfers and making card payments and ATM withdrawals.\u201d<\/p>\n<p>\t\t\t\t\tRead more<\/p>\n<p>\t\t\t<a class=\"read-more__link\" href=\"https:\/\/www.cityam.com\/airtel-and-sumup-set-to-kick-off-londons-fintech-ipo-test\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Airtel and Sumup set to kick off London\u2019s fintech IPO test<\/a><\/p>\n<p>\t\tSimilarly tagged content: <\/p>\n<p>\t\t\tSections\t\t<\/p>\n<p>\t\t\tCategories\t\t<\/p>\n<p>\t\t\tPeople &amp; Organisations\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"Wednesday 19 August 2026 4:04 pm \u00a0|\u00a0\u00a0Updated:\u00a0 Wednesday 19 August 2026 4:19 pm Monzo faced a bank outage&hellip;\n","protected":false},"author":2,"featured_media":646045,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[257],"tags":[6842,27881,191096,273433,8139,79,18,18421,119636,119637,19,17,279,23985,273434,144736,5,11994,753,96288,82,119640],"class_list":["post-646044","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mobile","tag-bank","tag-bank-accounts","tag-bank-bonuses","tag-bank-outages","tag-banking","tag-business","tag-eire","tag-fintech","tag-fintech-investment","tag-fintech-unicorn","tag-ie","tag-ireland","tag-mobile","tag-monzo","tag-monzo-bank","tag-monzo-outage","tag-news","tag-regulation","tag-tech","tag-tech-adoption","tag-technology","tag-uk-fintech"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ie\/117124034789391825","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/646044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/comments?post=646044"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/646044\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media\/646045"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media?parent=646044"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/categories?post=646044"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/tags?post=646044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}