\n Calverley businessman Aqiq Akram, who works for Kaiz Group Ltd, created the app after waiting nearly 24 hours for treatment himself.\n<\/p>\n
\n Mr Akram said: “There is a lot of concern over people waiting for a long time.\n<\/p>\n
\n Kamran and Aqiq Akram have developed an app aimed at reducing A&E waiting times\n<\/p>\n
\n “I had to wait quite a long time for treatment once, nearly 24 hours.\n<\/p>\n
\n “I came up with the idea because I had been in this situation.”\n<\/p>\n
\n The app aims to address inefficiencies in the A&E queue system, particularly for non-priority patients who often face the longest delays.\n<\/p>\n
\n A recent Care Quality Commission (CQC) inspection downgraded the urgent and emergency services at Bradford Teaching Hospitals NHS Foundation Trust from “good” to “requires improvement,” citing concerns about long waits.\n<\/p>\n
\n Chris Storton, CQC deputy director of operations in the north-east, said: “People reported concerns over delays and lengthy waits for things such as pain relief or support for personal hygiene needs.\n<\/p>\n
\n “Others were waiting in A&E for over 24 hours.”\n<\/p>\n
\n The look of the new app aimed at reducing A&E waiting times\n<\/p>\n
\n Mr Akram believes the app could cut waits by managing patient queues more efficiently.\n<\/p>\n
\n He said: “People have their name booked in, then others get put on a waiting list and get put in a queue.\n<\/p>\n
\n “Some people who have been waiting for a long time just leave without telling anyone. But they are still in the queue.\n<\/p>\n
\n “It can take staff time to find out that the person is no longer there, which makes queues longer and longer.\n<\/p>\n
\n “They need something in place to identify when someone\u2019s not there.\n<\/p>\n
\n “They desperately need this app because it does that.”\n<\/p>\n
\n The app, designed by his son Kamran Akram, sends automated text updates to patients and prompts them to confirm whether they still wish to remain in the queue.\n<\/p>\n
\n Mr Akram said: “It reduces the anxiety of waiting for your name to be called out.\n<\/p>\n
\n “It feels better if you know you\u2019re going to be seen by a certain time.”\n<\/p>\n
\n He offered to install the system for free in return for a monthly monitoring fee, but said the proposal was rejected.\n<\/p>\n
\n Although the trust declined to comment, it is understood that NHS organisations are bound by the Procurement Act 2023, which sets strict rules on how contracts can be awarded.\n<\/p>\n
\n Mr Akram said: “We have something that is ready to go and we offered it as a trial.\n<\/p>\n
\n “I\u2019ve asked people in A&E and 100 per cent of them said it would be workable.\n<\/p>\n
\n “It would help the A&E and would help the community.”\n<\/p>\n
\n The CQC inspection took place in September 2025, and the trust said it had since implemented an action plan and invested in additional A&E staffing.\n<\/p>\n
\n The department was designed to see 200 patients a day but now sees nearly three times that number, according to the trust.\n<\/p>\n
\n The trust said Bradford\u2019s A&E performance remained better than the national average, while acknowledging that patients\u2019 experiences did not always meet expected standards.<\/p>\n","protected":false},"excerpt":{"rendered":"Calverley businessman Aqiq Akram, who works for Kaiz Group Ltd, created the app after waiting nearly 24 hours…\n","protected":false},"author":2,"featured_media":675940,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[257],"tags":[18,19,17,279,82],"class_list":["post-675939","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mobile","tag-eire","tag-ie","tag-ireland","tag-mobile","tag-technology"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ie\/117226415473108489","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/675939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/comments?post=675939"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/posts\/675939\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media\/675940"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/media?parent=675939"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/categories?post=675939"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ie\/wp-json\/wp\/v2\/tags?post=675939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}