{"id":20037,"date":"2026-05-27T11:14:10","date_gmt":"2026-05-27T11:14:10","guid":{"rendered":"https:\/\/www.europesays.com\/italy\/20037\/"},"modified":"2026-05-27T11:14:10","modified_gmt":"2026-05-27T11:14:10","slug":"easyjet-investigated-in-italy-over-alleged-unfair-baggage-pricing","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/italy\/20037\/","title":{"rendered":"EasyJet investigated in Italy over alleged unfair baggage pricing"},"content":{"rendered":"<p class=\"mb-4 text-lg md:leading-8 break-words\">Italy\u2019s competition authority has launched an <a href=\"https:\/\/www.independent.co.uk\/topic\/investigation\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"elm:link;elmt:article_link;slk:investigation;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;investigation&quot;}\" class=\"link \">investigation<\/a>into <a href=\"https:\/\/www.independent.co.uk\/topic\/easyjet\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"elm:link;elmt:article_link;slk:easyJet;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;easyJet&quot;}\" class=\"link \">easyJet<\/a> for \u201cunfair commercial practices\u201d in the <a href=\"https:\/\/www.independent.co.uk\/topic\/advertising\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"elm:link;elmt:article_link;slk:advertising;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;advertising&quot;}\" class=\"link \">advertising<\/a> of checked <a href=\"https:\/\/www.independent.co.uk\/topic\/baggage\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"elm:link;elmt:article_link;slk:baggage;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;baggage&quot;}\" class=\"link \">baggage<\/a> fees.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The Autorit\u00e0 Garante della Concorrenza e del Mercato (AGCM), Italy\u2019s antitrust organisation, opened the inquiry into how the airline presents additional baggage fees on its website and mobile app on Tuesday.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">AGCM alleges that the airline advertised \u201conly the average price of the service\u201d and set bundled purchases of checked baggage and sports equipment for round-trip flights as the default option, even if customers did not intend to book extra baggage on return flights.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">It said that this practise \u201cmisleads customers\u201d on the actual price of the service for each leg of a trip.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">To purchase additional luggage for one-way travellers would require overriding the airline\u2019s default option, according to the AGCM.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The regulator added that anyone wishing to add luggage for just a single leg was forced to interrupt the booking process to override this setting.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">According to the Authority, easyJet\u2019s conduct constitutes a \u201cmisleading and aggressive commercial practice\u201d.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">A spokesperson for easyJet said: \u201cWe are aware of the proceedings opened by the AGCM and will fully cooperate with the Authority throughout its investigation. We believe we have always acted in line with applicable consumer laws and remain committed to ensuring transparency and fairness for our customers.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cWe will now carefully review the Authority\u2019s notice and consider our next steps.\u201d<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">It\u2019s not the only airline to be investigated by the Italian competition watchdog.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">In December, <a href=\"https:\/\/uk.news.yahoo.com\/ryanair-hit-huge-fine-italy-104705598.html\" data-ylk=\"elm:link;elmt:article_link;slk:Ryanair was hit with a \u20ac256m (\u00a3224m) fine by AGCM;itc:0;sec:content-canvas;outcm:mb_qualified_link;_E:mb_qualified_link;ct:story;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;Ryanair was hit with a \u20ac256m (\u00a3224m) fine by AGCM&quot;}\" class=\"link  yahoo-link\" rel=\"nofollow noopener\" target=\"_blank\">Ryanair was hit with a \u20ac256m (\u00a3224m) fine by AGCM<\/a> for allegedly employing an \u201cabusive strategy\u201d to obstruct third-party travel agencies.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">It claimed the budget airline intentionally complicated the process for agencies to purchase flights via its website, a practice observed from April 2023 until at least April this year.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Read more:<a href=\"https:\/\/uk.news.yahoo.com\/lost-luggage-airline-lets-down-160753232.html\" data-ylk=\"elm:link;elmt:article_link;slk:Lost luggage? What to do if your airline lets you down;itc:0;sec:content-canvas;outcm:mb_qualified_link;_E:mb_qualified_link;ct:story;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;Lost luggage? What to do if your airline lets you down&quot;}\" class=\"link  yahoo-link\" rel=\"nofollow noopener\" target=\"_blank\"> Lost luggage? What to do if your airline lets you down<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Italy\u2019s competition authority has launched an investigationinto easyJet for \u201cunfair commercial practices\u201d in the advertising of checked baggage&hellip;\n","protected":false},"author":2,"featured_media":20038,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[14493,14505,14507,14376,7331,5,14506],"class_list":["post-20037","post","type-post","status-publish","format-standard","has-post-thumbnail","category-italy","tag-agcm","tag-checked-baggage","tag-competition-authority","tag-default-option","tag-easyjet","tag-italy","tag-unfair-commercial-practices"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/posts\/20037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/comments?post=20037"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/posts\/20037\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/media\/20038"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/media?parent=20037"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/categories?post=20037"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/italy\/wp-json\/wp\/v2\/tags?post=20037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}