![\"cinnamon](\"https:\/\/www.europesays.com\/korea\/wp-content\/uploads\/2026\/06\/Woman-buys-brand-new-1000-LG-oven.jpg\")
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A Florida woman experienced what she is calling \u201c#ovengate\u201d after her brand-new $1,000 LG oven\u2019s glass shattered while she was trying to make a simple breakfast dessert.<\/p>\n
TikToker Mildly Feral Homemaking (@mildlyferalhomemaking) posted a video with more than 14,800 views about the situation. In it, she described how her brand-new oven shattered after only three months of use.<\/p>\n
\u2018Ovengate\u2019 <\/p>\n
\u201cOkay, so I have cinnamon rolls in the oven, and the oven door just shattered out of absolutely nowhere,\u201d Mildly Feral Homemaking said in her clip. She then panned her phone\u2019s camera toward the damage. \u201d I\u2019m sitting on the couch and I hear a, like, a weird crashing noise\u2026 The glass on the inside of the oven door busted out of nowhere, but it didn\u2019t get inside the oven, but it did fall through, like, the bottom.\u201d<\/p>\n
In a comment to The Mary Sue, Mildly Feral Homemaking explained that she purchased the oven in February. The TikToker said she called support. \u201cTheir automated prompts funneled me into a text thread and disconnected the call,\u201d she added. <\/p>\n
When she finally got to speak to a real representative, they immediately tried to pin the damage on her.<\/p>\n
\u201cThe representative came on and almost immediately stated that it was not a manufacture defect\u201d the TikToker said. \u201cI insisted on speaking to a supervisor and she said she would escalate and they would reach out. When I asked for a reference number she paused and then put me on hold for several minutes.\u201d<\/p>\n
A supervisor asked the content creator for photos of the damaged oven. Mildly Feral Homemaking sent them. Then the supervisor let her know that \u201csomeone\u201d would reach out. <\/p>\n
\u201cNow, I get that [expletive] happens but what I\u2019m really upset about is the way LG customer support couldn\u2019t care less and trying to insinuate that I broke the oven and that it wasn\u2019t a manufacturer defect. Umm excuse me??\u201d Mildly Feral Homemaking wrote in the caption.<\/p>\n
Other glass incidents <\/p>\n
Mildly Feral Homemaking isn\u2019t the first person to have their oven\u2019s glass spontaneously shatter. In fact, there are at least 400 recorded incidents according to Consumer Reports<\/a>. The publication cited a potential defect as the cause.<\/p>\n The issue isn\u2019t specifically related to LG, either: 263 of the complaints described the incident occurring with Frigidaire ranges. GE, Whirlpool, LG and Samsung were all named in the report.<\/p>\n Luckily, there are ways to replace and repair broken oven glass doors. Owners of LG ovens must order a brand-new oven door, but it\u2019s an easy fix according to some bloggers such as Kaylamind<\/a>.<\/p>\n Rumors about LG <\/p>\n Viewers were supportive of Mildly Feral Homemaking, and even told her some tidbits about LG appliances.<\/p>\n One commenter said that they used to work in claims. \u201c[The] HIGHEST number of claims we received daily was for LG appliances,\u201d they said. \u201c#1 being their refrigerators. I have told everyone I know to never buy an LG appliance ever. They may look good\u2026but won\u2019t last and parts (specially ice maker) are always on \u2018back order’\u201d<\/p>\n A few viewers told Mildly Feral Homemaking that she shouldn\u2019t eat the cinnamon rolls that were sitting in the oven.<\/p>\n \u201cThat\u2019s horrible,\u201d one viewer said. \u201cAlso, I would have thrown those rolls away for sure!! Nope, not taking that chance! obviously you had no issue with them (thank goodness) but my mind would not let me bake those lol.\u201d<\/p>\n The original TikToker replied, saying, \u201dI normally wouldn\u2019t but I searched really good to make sure there was no glass inside the oven at all. Also these were made from scratch.\u201d<\/p>\n Others, though, focused their attention on LG and the issues they had with the brand. \u201cLG is one of THE worst brands to purchase for your home,\u201d another commenter said. \u201cI worked as an office manager for a maintenance and appliance repair company for 16 yrs\u2026 LG is the ABSOLUTE worst from customer service to repairs to purchasing replacement parts.\u201d<\/p>\n Then, there are accounts from other creators to avoid LG products<\/a>, alongside brands like Whirpool and Samsung.<\/p>\n In a response to an inquiry, a representative from LG stated: \u201cLG takes all consumer concerns seriously and is aware of these incidents which have been thoroughly reviewed.\u00a0Based on the information currently available, LG has not identified a basis at this time for additional action.\u00a0LG is committed to the safety and quality of its products.\u201d<\/p>\n An update from Mildly Feral Homemaking <\/p>\n In subsequent updates, Mildly Feral Homemaking shared that she did meet with an LG technician to fix the issue. The only problem was that the LG technician came to fix her \u201cstovetop,\u201d not her glass door<\/a>.<\/p>\n \u201cThe technician showed up on 5\/6\/26 and brought a replacement stovetop,\u201d the TikToker said. \u201cWhen I told him it\u2019s my oven door and not stovetop, he said oh I have to order that, they ordered the wrong thing. Then they scheduled to come back out 5\/11\/26 so I stayed home from work waiting for them. By noon I called support and they said the driver was still coming, just running late. After that, I got a text stating they had to reschedule.\u201d<\/p>\n In her video\u2019s description, she asked, \u201c[What] happened to the pictures and videos I sent support of my shattered OVEN DOOR?\u201d Days later, the oven door was still broken<\/a> because the LG technician who was supposed to come didn\u2019t arrive at her door. <\/p>\n She finally got the oven door fixed, which she described to The Mary Sue. \u201cI rescheduled for 5\/13\/26. Repair window was from 1pm \u2013 5pm so I went to work in the morning. As soon as I got to work, I get a call that the technician is almost to my house. 4 hours before my repair window. So I had to go home. He did repair my oven door at that point by replacing the middle glass that had shattered.\u201d<\/p>\n The content creator said that she received no apologies or acknowledgement that it was a manufacturing issue. <\/p>\n @mildlyferalhomemaking<\/a> Our brand new (less than 3 months old) LG oven, shattered out of nowhere yesterday while I was baking cinnamon rolls!!!! Now, I get that shit happens but what I\u2019m really upset about is the way LG customer support couldn\u2019t care less and trying to insinuate that I broke the oven and that it wasn\u2019t a manufacturer defect. Umm excuse me?? #LgAppliances<\/a> #LG<\/a> @LG Global \u266c original sound \u2013 mildlyferalhomemaking<\/a> <\/p>\n Have a tip we should know? [email\u00a0protected]<\/a><\/p>\n