{"id":1023,"date":"2025-09-22T08:08:10","date_gmt":"2025-09-22T08:08:10","guid":{"rendered":"https:\/\/www.europesays.com\/lt\/1023\/"},"modified":"2025-09-22T08:08:10","modified_gmt":"2025-09-22T08:08:10","slug":"auga-e-prekybos-centro-pigu-lt-klientu-pasitenkinimas-2","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/lt\/1023\/","title":{"rendered":"Auga e. prekybos centro \u201ePigu.lt\u201c klient\u0173 pasitenkinimas"},"content":{"rendered":"

\u201e\u0160uol\u012f l\u0117m\u0117 kryptingi ir nuosekl\u016bs poky\u010diai, kuriuos \u012fgyvendiname visoje savo veiklos grandin\u0117je \u2013 nuo detalesn\u0117s duomen\u0173 analiz\u0117s iki preki\u0173 kokyb\u0117s valdymo\u201c, \u2013 sako \u201ePigu.lt\u201c rinkodaros direktorius Vytautas Romeika.<\/p>\n

Anot jo, pirk\u0117jai \u012fvertino kompanijos pastangas spr\u0119sti u\u017esakym\u0173 v\u0117lavimo klausimus. \u201eNetr\u016bko i\u0161\u0161\u016bki\u0173, susijusi\u0173 su Marketplace dirban\u010di\u0173 pardav\u0117j\u0173 pristatom\u0173 u\u017esakym\u0173 terminais. Juos sprend\u0117me \u012fvesdami grie\u017etesnes taisykles ir didindami pardav\u0117j\u0173 bei tiek\u0117j\u0173 atsakomyb\u0119 u\u017e termin\u0173 nesilaikym\u0105\u201c, \u2013 akcentuoja V. Romeika.<\/p>\n

\"Vytautas <\/p>\n

\u201ePigu.lt\u201c ypating\u0105 d\u0117mes\u012f skyr\u0117 procesui, kai prek\u0117s u\u017esakomos i\u0161 Kinijos pardav\u0117j\u0173. Kompanija patobulino proces\u0105 ir \u012ftvirtino ai\u0161ki\u0105 atsakomyb\u0119 tiek u\u017e v\u0117lavimus, tiek u\u017e kit\u0173 reikalavim\u0173 nepaisym\u0105.<\/p>\n

\u201ePer\u017ei\u016br\u0117jome ir savo vidinius procesus \u2013 nuo u\u017esakymo pateikimo ir paruo\u0161imo iki perdavimo kurjeriams. \u012ediegti pakeitimai leido patikimiau tes\u0117ti klientams duotus pristatymo pa\u017eadus ir suma\u017einti trikd\u017ei\u0173 skai\u010di\u0173\u201c, \u2013 teigia V. Romeika.<\/p>\n

Kitas svarbus \u017eingsnis, kur\u012f \u012fvertino e. prekybos centro lankytojai \u2013 orientacija \u012f produkt\u0173 kokyb\u0119. \u201e\u012esiklaus\u0119 \u012f klient\u0173 poreikius i\u0161girdome, kad dal\u012f nepasitenkinimo l\u0117m\u0117 preki\u0173 kokyb\u0117. Daugiau kaip 80 procent\u0173 suma\u017einome Kinijos pardav\u0117j\u0173 asortiment\u0105, palikdami tik tuos, kurie turi gerus atsiliepimus ir auk\u0161tus \u012fvertinimus. Nuosekliai stebime kiekvieno pardav\u0117jo \u2013 ne tik i\u0161 Kinijos \u2013 kokybinius rodiklius\u201c, \u2013 pabr\u0117\u017eia V. Romeika.<\/p>\n

\"pigu.lt <\/p>\n

Tarp ypa\u010d svarbi\u0173 kokyb\u0117s aspekt\u0173 \u2013 tiksl\u016bs ir ai\u0161k\u016bs Marketplace si\u016blom\u0173 preki\u0173 apra\u0161ymai. \u201ePuikiai suprantame preki\u0173 apra\u0161ym\u0173 svarb\u0105 pirk\u0117j\u0173 sprendimams, tod\u0117l dedame visas pastangas, kad produktai tur\u0117t\u0173 kuo ai\u0161kesnius, tikslesnius ir realyb\u0119 atitinkan\u010dius apra\u0161ymus, tam pasitelk\u0117me ir dirbtin\u012f intelekt\u0105\u201c, \u2013 sako V. Romeika.<\/p>\n

Jo teigimu, kompanija t\u0119sia darb\u0105 kryptingai gerindama tiek preki\u0173, tiek paslaug\u0173 kokyb\u0119, aktyviai ie\u0161kodama ir atrinkdama patikimus partnerius. \u201eNuolat analizuojame klient\u0173 gr\u012f\u017etam\u0105j\u012f ry\u0161\u012f, o did\u017eiausiems i\u0161\u0161\u016bkiams buriame specialias darb\u0173 grupes, kurios u\u017etikrina, kad pirk\u0117jai m\u016bs\u0173 e. prekybos centre gaut\u0173 geresn\u0119 patirt\u012f\u201c, \u2013 apibendrina \u201ePigu.lt\u201c rinkodaros direktorius.<\/p>\n

\u201ePigu.lt\u201c priklauso did\u017eiausiai Baltijos \u0161alyse e. prekybos bendrovei \u201ePHH Group\u201c. Ji buvo suformuota \u201ePigu.lt\u201c susijungus su Suomijos prekybos kompanija \u201eHobby Hall\u201c. \u201ePHH Group\u201c valdo e. parduotuvi\u0173 platformas Suomijoje, Estijoje, Latvijoje ir Lietuvoje. Pla\u010diausi\u0105 asortiment\u0105 rinkoje si\u016blan\u010dioje Grup\u0117s valdomoje Marketplace ekosistemoje (e. prekyviet\u0117se) perka daugiau nei 2 milijonai pirk\u0117j\u0173. Sesij\u0173 skai\u010dius per metus siekia apie 150 milijon\u0173.<\/p>\n","protected":false},"excerpt":{"rendered":"\u201e\u0160uol\u012f l\u0117m\u0117 kryptingi ir nuosekl\u016bs poky\u010diai, kuriuos \u012fgyvendiname visoje savo veiklos grandin\u0117je \u2013 nuo detalesn\u0117s duomen\u0173 analiz\u0117s iki…\n","protected":false},"author":2,"featured_media":1024,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[81,596,37,39,36,38,40,597,46],"class_list":{"0":"post-1023","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-verslas","8":"tag-business","9":"tag-e-prekyba","10":"tag-lietuva","11":"tag-lietuviu","12":"tag-lithuania","13":"tag-lithuanian","14":"tag-lt","15":"tag-pigu-lt","16":"tag-verslas"},"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts\/1023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/comments?post=1023"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts\/1023\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/media\/1024"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/media?parent=1023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/categories?post=1023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/tags?post=1023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}