{"id":191171,"date":"2026-05-30T18:39:05","date_gmt":"2026-05-30T18:39:05","guid":{"rendered":"https:\/\/www.europesays.com\/lt\/191171\/"},"modified":"2026-05-30T18:39:05","modified_gmt":"2026-05-30T18:39:05","slug":"montvydienei-nusterus-po-sumos-uz-parkavima-sureagavo-imone","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/lt\/191171\/","title":{"rendered":"Montvydienei nust\u0117rus po sumos u\u017e parkavim\u0105, sureagavo \u012fmon\u0117"},"content":{"rendered":"<p>Prietaiso gedimas \u2013 kliento problema? <\/p>\n<p>V. Montvydien\u0117 pasakojo i\u0161va\u017eiavusi i\u0161 po\u017eeminio parkingo \u201ePanoramoje\u201c, bet, pasak jos, d\u0117l sugedusios numeri\u0173 nuskaitymo sistemos i\u0161va\u017eiavimas nebuvo u\u017efiksuotas. Program\u0117l\u0117 v\u0117liau nustat\u0117 jai 30 eur\u0173 mok\u0117tin\u0105 sum\u0105. V. Montvydien\u0117 nusprend\u0117 kreiptis \u012f klient\u0173 aptarnavimo skyri\u0173 ta\u010diau atsiliepusi specialist\u0117 liep\u0117 jai pa\u010diai ra\u0161yti el. lai\u0161k\u0105 ir \u012frodin\u0117ti situacij\u0105. Tad labiausiai piktina ne pati klaida, o tai, kad \u012fmon\u0117s gedimo pasekmes turi tvarkyti pats klientas.<\/p>\n<p>\u201eUnipark\u201c atsakas<\/p>\n<p>Delfi d\u0117l V. Montvydien\u0117s i\u0161d\u0117stytos situacijos kreip\u0117si \u012f \u201eUnipark\u201c rinkodaros vadov\u0105 Mant\u0105 Me\u0161kausk\u0105, kuris patikino, kad situacija \u012fmonei \u017einoma. <\/p>\n<p>\u201eGavome klient\u0117s kreipim\u0105si ir situacij\u0105 i\u0161nagrin\u0117jome. Klient\u0117s paskyroje buvo likusi neu\u017edaryta transakcija, o prie\u0161 kreipdamasi \u012f \u201eUnipark\u201c klient\u0173 aptarnavimo komand\u0105 klient\u0117 \u0161i\u0105 sum\u0105 apmok\u0117jo pati \u2013 program\u0117l\u0117 mok\u0117jim\u0173 automati\u0161kai neatlieka. Pinig\u0173 gr\u0105\u017einimas buvo u\u017eregistruotas t\u0105 pa\u010di\u0105 dien\u0105 o pagal standartin\u0119 proced\u016br\u0105 el. pa\u0161tu buvo papra\u0161yta patikslinti gr\u0105\u017einimui reikalingus duomenis. \u0160iuo metu situacija yra i\u0161spr\u0119sta. Visada raginame klientus, kilus klausimams ar nesklandumams, pirmiausia kreiptis \u012f m\u016bs\u0173 komand\u0105, kad gal\u0117tume pad\u0117ti kuo grei\u010diau\u201c, \u2013 komentavo M. Me\u0161kauskas. <\/p>\n<p>       <img decoding=\"async\" src=\"https:\/\/www.europesays.com\/lt\/wp-content\/uploads\/2026\/05\/4be1ab47-1ee4-4e39-a3c5-baf6776d0c85.jpg\" loading=\"lazy\" alt=\"Veronika Montvydien\u0117\"\/>    <\/p>\n<p>Vie\u0161as kreipim\u0105sis<\/p>\n<p>V. Montvydien\u0117 savo mintis i\u0161d\u0117st\u0117 soc. tinkle. <\/p>\n<p>\u201eI\u0161va\u017eiavau i\u0161 \u201ePanoramos\u201c po\u017eeminio parkingo, u\u017e man\u0119s buvo susidariusi did\u017eiul\u0117 eil\u0117. V\u0117liau atsidariau \u201e<a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.delfi.lt\/temos\/unipark\" tag-id=\"72249190\">Unipark<\/a>\u201c program\u0117l\u0119 ir pama\u010diau, kad i\u0161 man\u0119s nuskai\u010diuota 30 eur\u0173.<\/p>\n<p>Paskambinus man buvo paai\u0161kinta, kad sistema rodo, jog \u201ePanoramoje\u201c buvau dar vakar. \u017dinau, kad tuo metu buvo sugedusi \u201eUnipark\u201c numeri\u0173 nuskaitymo sistema, tod\u0117l akivaizdu, kad toki\u0173 \u017emoni\u0173 kaip a\u0161 yra ne vienas. Kadangi d\u0117l j\u0173 gedimo nebuvo u\u017efiksuota, jog i\u0161va\u017eiavau, dabar visa problema tampa mano atsakomybe\u201c, \u2013 instagrame d\u0117st\u0117 Veronika.<\/p>\n<p>Ji piktinasi \u201eUnipark\u201c darbo principu. Pasak Veronikos, tvarkyti tokius nesusipratimus tur\u0117t\u0173 b\u016bti \u012fmon\u0117s pareiga.<\/p>\n<p>\u201eNaudojuosi j\u016bs\u0173 paslauga ir moku u\u017e stov\u0117jim\u0105, ta\u010diau kai pati \u012fmon\u0117 padaro klaid\u0105, a\u0161 dar turiu ra\u0161yti elektroninius lai\u0161kus, kreiptis ir \u012frodin\u0117ti, kad nieko blogo nepadariau. Kai reikia susimok\u0117ti u\u017e stov\u0117jim\u0105 ar gauti baud\u0105, papildom\u0173 \u012frodym\u0173 niekam nereikia \u2014 viskas puikiai veikia. Ta\u010diau kai \u012fmon\u0117 suklysta d\u0117l savo nekompetencijos ar nesutvarkytos \u012frangos, problema ka\u017ekod\u0117l tampa kliento r\u016bpes\u010diu. Kur \u010dia logika?<\/p>\n<p>       <img decoding=\"async\" src=\"https:\/\/www.europesays.com\/lt\/wp-content\/uploads\/2026\/05\/bbadb6e2-a047-4d00-8c8e-374611d5c7ac.jpg\" loading=\"lazy\" alt=\"Veronika Montvydien\u0117\"\/>    <\/p>\n<p>Mano nuomone, tokioje situacijoje tur\u0117t\u0173 pakakti vieno skambu\u010dio. Klient\u0173 aptarnavimo darbuotojas tur\u0117t\u0173 u\u017eregistruoti problem\u0105, nes ji kilo d\u0117l \u012fmon\u0117s kalt\u0117s, ir per vien\u0105 darbo dien\u0105 gr\u0105\u017einti neteisingai nuskai\u010diuotus pinigus. O ne versti klient\u0105 gai\u0161ti laik\u0105 ai\u0161kinantis ir \u012frodin\u0117jant akivaizd\u0173 sistemos gedim\u0105. Kod\u0117l viskas vyksta tik \u012f vienus vartus? A\u0161 esu paslaugos pirk\u0117jas, man buvo suteikta nekokybi\u0161ka paslauga, o jos pasekmes dar turiu spr\u0119sti pati\u201c, \u2013 kalb\u0117jo Veronika.<\/p>\n<p>Taip pat ji u\u017esimin\u0117 ir apie brangiai kainuojant\u012f stov\u0117jim\u0105 ypa\u010d nekokybi\u0161kose aik\u0161tel\u0117se.<\/p>\n<p>\u201eKai kuriose vietose Vilniaus centre mokame didelius pinigus u\u017e stov\u0117jim\u0105 ant \u017evyro, duob\u0117se ar prastai pri\u017ei\u016br\u0117tose aik\u0161tel\u0117se. Jei klientas taip pri\u017ei\u016br\u0117t\u0173 savo automobil\u012f, greitai b\u016bt\u0173 apkaltintas neatsakingumu. Bet kai kalba eina apie parking\u0173 kokyb\u0119 ir paslaugas \u2014 ka\u017ekod\u0117l tai tampa norma\u201c, \u2013 kalb\u0117jo ji.<\/p>\n","protected":false},"excerpt":{"rendered":"Prietaiso gedimas \u2013 kliento problema? V. Montvydien\u0117 pasakojo i\u0161va\u017eiavusi i\u0161 po\u017eeminio parkingo \u201ePanoramoje\u201c, bet, pasak jos, d\u0117l sugedusios&hellip;\n","protected":false},"author":2,"featured_media":191172,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[13],"tags":[25,30,31,34,35,24,32,33,37,39,36,38,40,23,22,28,29,26,27,29893,567],"class_list":["post-191171","post","type-post","status-publish","format-standard","has-post-thumbnail","category-lietuva","tag-antrastes","tag-breaking-news","tag-breakingnews","tag-featured-news","tag-featurednews","tag-headlines","tag-latest-news","tag-latestnews","tag-lietuva","tag-lietuviu","tag-lithuania","tag-lithuanian","tag-lt","tag-naujienos","tag-news","tag-populiariausios-naujienos","tag-populiariausiosnaujienos","tag-top-stories","tag-topstories","tag-unipark","tag-veronika-montvydiene"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@lt\/116664989707854884","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts\/191171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/comments?post=191171"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts\/191171\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/media\/191172"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/media?parent=191171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/categories?post=191171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/tags?post=191171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}