{"id":30874,"date":"2025-11-02T15:40:10","date_gmt":"2025-11-02T15:40:10","guid":{"rendered":"https:\/\/www.europesays.com\/lt\/30874\/"},"modified":"2025-11-02T15:40:10","modified_gmt":"2025-11-02T15:40:10","slug":"swedbank-veiksmai-isiutino-banko-kliente-bandymas-naudotis-bankomatu-baigesi-labai-liudnai","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/lt\/30874\/","title":{"rendered":"\u201eSwedbank\u201c veiksmai \u012fsiutino banko klient\u0119: bandymas naudotis bankomatu baig\u0117si labai li\u016bdnai"},"content":{"rendered":"

Latvijos gyventojos Aleksandros istorija parod\u0117, kaip net trumpa i\u0161vyka prie bankomato gali virsti nerv\u0173 ir laiko reikalaujan\u010diu galvos\u016bkiu. Moteris tik\u0117josi per kelias minutes atlikti \u012fprast\u0105 operacij\u0105 \u2013\u012fsid\u0117ti grynuosius pinigus \u012f savo s\u0105skait\u0105.\u00a0<\/p>\n

Ta\u010diau vietoj to susid\u016br\u0117 su techniniais trukd\u017eiais, kurie ne tik sujauk\u0117 jos planus, bet ir paliko be dalies pinig\u0173. Tokios situacijos, nors ir retos, sukelia rimt\u0173 klausim\u0173, kaip bankai valdo techninius gedimus ir kiek j\u0173 sistemos yra pasiruo\u0161usios netik\u0117tumams, kurie tiesiogiai palie\u010dia klient\u0173 pinigus?\u00a0<\/p>\n

Aleksandros atvejis primena, kad net ma\u017eiausia klaida finans\u0173 srityje gali tapti dideliu r\u016bpes\u010diu. Penktadienio vakar\u0105 ji band\u0117 \u012fne\u0161ti 55 eurus \u012f savo \u201eSwedbank\u201c s\u0105skait\u0105. Banknotai buvo \u012fvairi\u0173 nominal\u0173 \u2013 viena dvide\u0161imtin\u0117, viena de\u0161imtin\u0117 ir penkios penki\u0173 eur\u0173 kupi\u016bros.\u00a0<\/p>\n

\"\"\/<\/p>\n

Teigiama, kad ji \u012fd\u0117jo pinigus \u012f bankomato langel\u012f, prietaisas prad\u0117jo juos skai\u010diuoti, ta\u010diau vien\u0105 de\u0161imties eur\u0173 banknot\u0105 atmet\u0117, o likusieji dingo \u2013 nei pinig\u0173, nei jokio kvito. Dar po keli\u0173 keist\u0173 gars\u0173 ir trukd\u017ei\u0173 bankomatas papras\u010diausiai u\u017esikrov\u0117 i\u0161 naujo, tarsi nieko neb\u016bt\u0173 \u012fvyk\u0119.<\/p>\n

Aleksandra i\u0161kart paskambino \u012f klient\u0173 aptarnavimo centr\u0105, pateik\u0117 skund\u0105 ir tik\u0117josi greito atsakymo. Ta\u010diau bankas prane\u0161\u0117, kad savaitgal\u012f inkasacija nevyksta, tad teks palaukti. Moteris nesl\u0117p\u0117 nusivylimo, anot jos, bankas privalo u\u017etikrinti nepertraukiam\u0105 klient\u0173 apsaug\u0105, o ne pasisl\u0117pti u\u017e tvarkara\u0161\u010di\u0173.<\/p>\n

Po keli\u0173 dien\u0173 jos s\u0105skait\u0105 pasiek\u0117 pervedimas \u2013 tik 20 eur\u0173. I\u0161 prad\u017ei\u0173 Aleksandra pagalvojo, kad tai galb\u016bt simbolin\u0117 kompensacija ar atsitiktinumas, ta\u010diau paai\u0161k\u0117jo, kad bankas b\u016btent \u0161i\u0105 sum\u0105 ir laiko \u201eatrasta\u201c.\u00a0<\/p>\n

\"\"\/<\/p>\n

Klient\u0117 liko pasipiktinusi \u2013 kur dingo dar 25 eurai?<\/p>\n

\u201eTai \u2013 ne kliento atsakomyb\u0117, jei sistema sugedo. Kod\u0117l a\u0161 turiu jaustis kalta, kai pati banko technika nesuveik\u0117 taip, kaip tur\u0117t\u0173?\u201c \u2013 piktinosi moteris.<\/p>\n

\u201eSwedbank\u201c atstovai paai\u0161kino, kad tokie atvejai \u2013 reti, ta\u010diau galimi, nes kartais kupi\u016bros tiesiog \u012fstringa ar pasislepia bankomato viduje. Paprastai, anot j\u0173, per inkasacij\u0105 ding\u0119 pinigai yra surandami ir gr\u0105\u017einami klientui.\u00a0<\/p>\n

\"\"\/<\/p>\n

\u0160\u012fkart, matyt, viskas pagal plan\u0105, nes, kaip tvirtina bankas, j\u0173 po\u017ei\u016briu incidentas jau u\u017ebaigtas. \u017dinoma, Aleksandra su tuo nesutinka ir toliau siekia ai\u0161kumo bei visos sumos gr\u0105\u017einimo.\u00a0<\/p>\n

Jos istorija primena, kad net technologijoms suklupus, \u017emogus netur\u0117t\u0173 likti be atsakym\u0173. Ar bankai pasiruo\u0161\u0119 prisiimti atsakomyb\u0119 iki galo \u2013 klausimas, \u012f kur\u012f atsakymo ie\u0161ko vis daugiau nusivylusi\u0173 klient\u0173.<\/p>\n","protected":false},"excerpt":{"rendered":"Latvijos gyventojos Aleksandros istorija parod\u0117, kaip net trumpa i\u0161vyka prie bankomato gali virsti nerv\u0173 ir laiko reikalaujan\u010diu galvos\u016bkiu.…\n","protected":false},"author":2,"featured_media":15737,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[3380,25,859,7878,1276,861,30,31,34,35,24,8869,1277,2471,32,33,37,39,36,38,8870,40,7013,23,22,44,28,29,26,27,4836,74,75,76],"class_list":{"0":"post-30874","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-pasaulis","8":"tag-swedbank","9":"tag-antrastes","10":"tag-baigesi","11":"tag-bandymas","12":"tag-banko","13":"tag-bankomatu","14":"tag-breaking-news","15":"tag-breakingnews","16":"tag-featured-news","17":"tag-featurednews","18":"tag-headlines","19":"tag-isiutino","20":"tag-kliente","21":"tag-labai","22":"tag-latest-news","23":"tag-latestnews","24":"tag-lietuva","25":"tag-lietuviu","26":"tag-lithuania","27":"tag-lithuanian","28":"tag-liudnai","29":"tag-lt","30":"tag-naudotis","31":"tag-naujienos","32":"tag-news","33":"tag-pasaulis","34":"tag-populiariausios-naujienos","35":"tag-populiariausiosnaujienos","36":"tag-top-stories","37":"tag-topstories","38":"tag-veiksmai","39":"tag-world","40":"tag-world-news","41":"tag-worldnews"},"share_on_mastodon":{"url":"","error":"Validation failed: Text character limit of 500 exceeded"},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts\/30874","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/comments?post=30874"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/posts\/30874\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/media\/15737"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/media?parent=30874"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/categories?post=30874"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/lt\/wp-json\/wp\/v2\/tags?post=30874"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}