{"id":82936,"date":"2025-12-22T11:45:08","date_gmt":"2025-12-22T11:45:08","guid":{"rendered":"https:\/\/www.europesays.com\/lv\/82936\/"},"modified":"2025-12-22T11:45:08","modified_gmt":"2025-12-22T11:45:08","slug":"latvijas-pasts-ik-dienu-saskaras-ar-apkraptiem-klientiem-pirms-svetkiem-lente-lv","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/lv\/82936\/","title":{"rendered":"&#8220;Latvijas Pasts&#8221; ik dienu saskaras ar apkr\u0101ptiem klientiem pirms sv\u0113tkiem\u00a0\u2014\u00a0Lente.lv"},"content":{"rendered":"<p>Pirmssv\u0113tku aktivit\u0101te un pieaugo\u0161ais upuru skaits<\/p>\n<p>Pirms Ziemassv\u0113tku perioda kr\u0101pniecisk\u0101 aktivit\u0101te Latvij\u0101 sasniegusi augstu l\u012bmeni, un tie\u0161i \u0161aj\u0101 laik\u0101 Valsts akciju sabiedr\u012bba \u201cLatvijas Pasts\u201d teju katru dienu saskaras ar situ\u0101cij\u0101m, kas nor\u0101da uz to, ka k\u0101ds klients ir k\u013cuvis par upuri k\u0101dai no vilt\u012bb\u0101m. K\u0101 zi\u0146o telekan\u0101ls TV3, \u0161is jaut\u0101jums k\u013cuvis \u012bpa\u0161i aktu\u0101ls, jo iedz\u012bvot\u0101ji, gatavojoties sv\u0113tkiem un pas\u016btot s\u016bt\u012bjumus, ir k\u013cuvu\u0161i par viegl\u0101ku m\u0113r\u0137i. Lai gan kr\u0101pnieku darb\u012bbas metodes bie\u017ei vien ir labi zin\u0101mas, pirmssv\u0113tku steig\u0101 cilv\u0113ki zaud\u0113 modr\u012bbu, un tie\u0161i \u0161o situ\u0101ciju izmanto nelikum\u012bgo ien\u0101kumu mekl\u0113t\u0101ji.<\/p>\n<p>\u012apa\u0161u satraukumu rada gan e-pasta, gan SMS veid\u0101 s\u016bt\u012btas viltus zi\u0146as, kas bie\u017ei vien imit\u0113 \u201cLatvijas Pasta\u201d ofici\u0101lo sazi\u0146u. Uz\u0146\u0113mums jau vair\u0101kk\u0101rt atk\u0101rtoti aicina iedz\u012bvot\u0101jus b\u016bt \u012bpa\u0161i v\u0113r\u012bgiem pret jebk\u0101du negaid\u012btu sazi\u0146u, kas saist\u012bta ar s\u016bt\u012bjumu sa\u0146em\u0161anu vai apmaksu.<\/p>\n<p>Visbie\u017e\u0101k sastopam\u0101s kr\u0101p\u0161anas metodes caur pasta v\u0101rdu<\/p>\n<p>Darbinieki klientu centros un pasta noda\u013c\u0101s nov\u0113roju\u0161i, ka kr\u0101pnieki izmanto pla\u0161u taktiku kl\u0101stu. Viens no pamatmetod\u0113m ir viltus zi\u0146ojumi, kas tiek s\u016bt\u012bti, it k\u0101 no \u201cLatvijas Pasta\u201d, aicinot veikt nelielu maksu par s\u016bt\u012bjuma atmuito\u0161anu, preciz\u0113t pieg\u0101des datus vai sa\u0146emt s\u016bt\u012bjumu, kas it k\u0101 ir aiztur\u0113ts. \u0160ie m\u0113\u0123in\u0101jumi bie\u017ei vien ir saist\u012bti ar pik\u0161\u0137er\u0113\u0161anu \u2013 uz linkiem, kas atrodas \u0161\u0101d\u0101s zi\u0146\u0101s, spie\u017eot, iedz\u012bvot\u0101ji non\u0101k viltus vietn\u0113s, kur tiek pras\u012bti maks\u0101jumu kartes vai person\u012bgie dati.<\/p>\n<blockquote><p>Lai pasarg\u0101tos no kr\u0101pnieku vilt\u012bb\u0101m, \u201cLatvijas Pasts\u201d aicina: nekad neklik\u0161\u0137in\u0101t uz aizdom\u012bg\u0101m sait\u0113m e-pastos vai SMS zi\u0146\u0101s. P\u0101rbaudiet s\u016bt\u012bt\u0101ja e-pasta adresi \u2013 \u201cLatvijas Pasta\u201d e-pasti vienm\u0113r beidzas ar @pasts.lv. Ofici\u0101l\u0101 m\u0101jaslapa ir www.pasts.lv. Viss cits j\u0101uztver ar lielu skepsi.<\/p><\/blockquote>\n<p>Papildus tradicion\u0101laj\u0101m ar s\u016bt\u012bjumiem saist\u012btaj\u0101m sh\u0113m\u0101m, past\u0101v ar\u012b citas noziedznieku metodes, ar kur\u0101m \u201cLatvijas Pasts\u201d darbinieki saskaras, apkalpojot klientus. Tiek min\u0113tas gan romantiska rakstura, gan ar\u012b invest\u012bciju kr\u0101p\u0161anas sh\u0113mas. \u0160\u0101dos gad\u012bjumos bie\u017ei tiek rad\u012bta il\u016bzija par \u0101tri ieg\u016bstamu lielu finansi\u0101lu labumu, kas liek cilv\u0113kiem r\u012bkoties impuls\u012bvi un neapdom\u012bgi.<\/p>\n<p>Steidzin\u0101\u0161ana \u2013 kr\u0101pnieku galvenais ierocis<\/p>\n<p>Eksperti uzsver, ka kr\u0101pnieku taktikas centr\u0101 bie\u017ei vien ir laika spiediens. Lai ne\u013cautu upurim apdom\u0101t situ\u0101ciju, atg\u016bties no emocij\u0101m vai konsult\u0113ties ar uzticamu tre\u0161o personu, kr\u0101pnieki prasa veikt finan\u0161u dar\u012bjumus steidzami. \u0160\u012b ir klasiska psiholo\u0123isk\u0101 manipul\u0101cija, kas bie\u017ei ir efekt\u012bva br\u012b\u017eos, kad cilv\u0113ks ir emocion\u0101li noslogots vai, k\u0101 \u0161aj\u0101 gad\u012bjum\u0101, satraukts par s\u016bt\u012bjuma sa\u0146em\u0161anu pirms sv\u0113tkiem.<\/p>\n<p>Ir j\u0101izvair\u0101s no jebk\u0101diem telefona pied\u0101v\u0101jumiem vai piepras\u012bjumiem veikt dar\u012bjumus, ja zvana nav gaid\u012bts vai tas rada neizpratni. Kr\u0101pnieki nereti uzdodas ar\u012b par komun\u0101lo pakalpojumu sniedz\u0113jiem, piem\u0113ram, \u201cLatvenergo\u201d vai \u201cSadales t\u012bkla\u201d darbiniekiem, k\u0101 ar\u012b banku un policijas amatperson\u0101m, lai p\u0101rliecin\u0101tu klientus nodot savus datus vai veikt p\u0101rskait\u012bjumus it k\u0101 aizsardz\u012bbas nol\u016bkos.<\/p>\n<p>Kritiska dom\u0101\u0161ana un dro\u0161\u012bbas pas\u0101kumi<\/p>\n<p>Lai gan \u201cLatvijas Pasts\u201d k\u0101 valsts kapit\u0101lsabiedr\u012bba, kas sniedz ar\u012b finan\u0161u pakalpojumus, past\u0101v\u012bgi stiprina savu IT dro\u0161\u012bbu un iev\u0113ro \u201cZini savu klientu\u201d politiku, visliel\u0101k\u0101 atbild\u012bba par datu dro\u0161\u012bbu gulstas uz pa\u0161u iedz\u012bvot\u0101ju modr\u012bbu. Uz\u0146\u0113mums aicina visus iedz\u012bvot\u0101jus kritiski v\u0113rt\u0113t situ\u0101cijas, \u012bpa\u0161i, ja t\u0101s saist\u012btas ar dar\u012bjumiem ar \u0101rvalstu komp\u0101nij\u0101m vai nepaz\u012bstamiem \u0101rvalstniekiem, ja nav attiec\u012bgas pieredzes \u0161\u0101du oper\u0101ciju veik\u0161an\u0101.<\/p>\n<p>\u0100rk\u0101rt\u012bgi svar\u012bgi ir atcer\u0113ties, ka \u201cLatvijas Pasts\u201d nekad nepras\u012bs e-past\u0101 vai \u012bszi\u0146\u0101 ievad\u012bt bankas konta vai maks\u0101jumu kartes datus, un neorganiz\u0113s \u201cneiz\u0146emtu s\u016bt\u012bjumu\u201d izp\u0101rdo\u0161anas soci\u0101lajos t\u012bklos. Ja klients tom\u0113r ir iekritis kr\u0101pnieku slazd\u0101, nekav\u0113joties j\u0101sazin\u0101s ar savu banku un j\u0101iesniedz iesniegums Valsts policij\u0101, lai dokument\u0113tu notiku\u0161o.<\/p>\n<p>Piem\u0113ri un nov\u0113r\u0161anas ieteikumi<\/p>\n<p>Piem\u0113ram, gad\u012bjumos, kad kr\u0101pnieki l\u016bdz apstiprin\u0101t darb\u012bbas ar Smart-ID vai kodu kalkulatoru, tas vienm\u0113r ir sarkanais karogs. \u0160\u0101das darb\u012bbas ir j\u0101veic tikai uzticamu iest\u0101\u017eu ofici\u0101l\u0101s platform\u0101s. \u0160is kr\u0101p\u0161anas vilnis, kas \u012bpa\u0161i strauji pieaug pirms noz\u012bm\u012bgiem sv\u0113tkiem, atg\u0101dina par nepiecie\u0161am\u012bbu saglab\u0101t v\u0113su galvu un p\u0101rbaud\u012bt katru inform\u0101cijas avotu. T\u0101pat, ja tiek sa\u0146emts k\u0101ds s\u016bt\u012bjums vai pied\u0101v\u0101jums, kura autentiskum\u0101 rodas \u0161aubas, lab\u0101k to neapstiprin\u0101t un sazin\u0101ties ar \u201cLatvijas Pasta\u201d klientu apkalpo\u0161anas centriem, izmantojot ofici\u0101los kan\u0101lus, nevis atbildot uz aizdom\u012bgo zi\u0146u.<\/p>\n","protected":false},"excerpt":{"rendered":"Pirmssv\u0113tku aktivit\u0101te un pieaugo\u0161ais upuru skaits Pirms Ziemassv\u0113tku perioda kr\u0101pniecisk\u0101 aktivit\u0101te Latvij\u0101 sasniegusi augstu l\u012bmeni, un tie\u0161i \u0161aj\u0101&hellip;\n","protected":false},"author":2,"featured_media":82937,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[23,28,29,9542,32,33,22,278,30,31,35,39,38,36,37,34,3973,40,20,20993,20992,26,27,24,25,21],"class_list":{"0":"post-82936","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-aktualitates","8":"tag-aktualitates","9":"tag-breaking-news","10":"tag-breakingnews","11":"tag-datu-drosiba","12":"tag-featured-news","13":"tag-featurednews","14":"tag-headlines","15":"tag-krapnieciba","16":"tag-latest-news","17":"tag-latestnews","18":"tag-latvia","19":"tag-latvian","20":"tag-latviesu","21":"tag-latviesu-valoda","22":"tag-latviesuvaloda","23":"tag-latvija","24":"tag-latvijas-pasts","25":"tag-lv","26":"tag-news","27":"tag-pikskeresana","28":"tag-pirmssvetku-krapnieki","29":"tag-popularakas-zinas","30":"tag-popularakaszinas","31":"tag-top-stories","32":"tag-topstories","33":"tag-zinas"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@lv\/115763054123288236","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/posts\/82936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/comments?post=82936"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/posts\/82936\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/media\/82937"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/media?parent=82936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/categories?post=82936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/lv\/wp-json\/wp\/v2\/tags?post=82936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}