P\u0113d\u0113jo divu gadu laik\u0101 e-pakalpojumu izmanto\u0161ana Latvij\u0101 ir b\u016btiski pieaugusi, un tas ir skaidrs sign\u0101ls \u2013 digit\u0101l\u0101 transform\u0101cija valst\u012b notiek pareizaj\u0101 virzien\u0101. P\u0113t\u012bjumu a\u0123ent\u016bras \u201cNorstat\u201d dati r\u0101da, ka \u0161obr\u012bd valsts vai pa\u0161vald\u012bbu e-pakalpojumus regul\u0101ri izmanto jau 31 % iedz\u012bvot\u0101ju, kam\u0113r 2023. gad\u0101 tie bija 23 %. Tas nav tikai statistikas pieaugums \u2013 t\u0101 ir uztic\u012bbas z\u012bme gan valsts digit\u0101lajai politikai, gan Latvijas IT nozares sp\u0113jai rad\u012bt lietot\u0101jam draudz\u012bgus risin\u0101jumus.<\/p>\n
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Svar\u012bgi, ka e-pakalpojumi tiek izmantoti arvien bie\u017e\u0101k. 39 % iedz\u012bvot\u0101ju tos lieto vair\u0101kas reizes gad\u0101, savuk\u0101rt to cilv\u0113ku \u012bpatsvars, kuri digit\u0101los pakalpojumus izmanto tikai reizi gad\u0101, ir samazin\u0101jies gandr\u012bz uz pusi. Tas apliecina, ka e-pakalpojumi vairs nav \u201c\u0101rk\u0101rtas risin\u0101jums\u201d, bet gan ikdienas instruments.<\/p>\n
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\u012apa\u0161i iepriecina tas, ka pieaug ar\u012b pakalpojumu kvalit\u0101tes nov\u0113rt\u0113jums. Sal\u012bdzin\u0101jum\u0101 ar 2023. gadu ir audzis to lietot\u0101ju skaits, kuri e-pakalpojumu \u0113rtumu v\u0113rt\u0113 ar 6 vai 7 ball\u0113m desmit ballu skal\u0101. Sabiedr\u012bba skaidri pasaka: digit\u0101lie risin\u0101jumi k\u013c\u016bst \u0113rt\u0101ki, saprotam\u0101ki un pieejam\u0101ki.<\/p>\n
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Nav p\u0101rsteigums, ka galvenie ieguvumi, ko iedz\u012bvot\u0101ji min, ir \u0113rtums (54 %) un \u0101trums (48 %). Tie\u0161i \u0161ie faktori ir biju\u0161i Latvijas IT nozares darba pamat\u0101 \u2013 automatiz\u0113t procesus, samazin\u0101t birokr\u0101tiju un ietaup\u012bt cilv\u0113ku laiku. To apliecina ar\u012b visnoder\u012bg\u0101ko e-pakalpojumu tops: Nodok\u013cu deklar\u0101cijas, e-identit\u0101te un e-paraksts, CSDD pakalpojumi, k\u0101 ar\u012b piek\u013cuve vesel\u012bbas datiem.<\/p>\n
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Latvijas IT nozare ar to var pamatoti lepoties. M\u0113s bie\u017ei sal\u012bdzin\u0101m sevi ar cit\u0101m valst\u012bm, ta\u010du aizmirstam, ka daudzi risin\u0101jumi, kas pie mums darbojas ikdien\u0101, v\u0113l aizvien ir izaicin\u0101jums pat digit\u0101li att\u012bst\u012bt\u0101k\u0101s valst\u012bs. Turkl\u0101t \u0161ie risin\u0101jumi tiek izstr\u0101d\u0101ti tepat Latvij\u0101 \u2013 ar viet\u0113jo speci\u0101listu zin\u0101\u0161an\u0101m, pieredzi un izpratni par sabiedr\u012bbas vajadz\u012bb\u0101m.<\/p>\n
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Ne maz\u0101k b\u016btiski ir tas, ka Latvijas IT izstr\u0101d\u0101t\u0101ju kompetence un pieredze arvien p\u0101rliecino\u0161\u0101k izskan ar\u012b starptautisk\u0101 m\u0113rog\u0101. Str\u0101d\u0101jot ar publisk\u0101 sektora digitaliz\u0101ciju, sare\u017e\u0123\u012bt\u0101m datu sist\u0113m\u0101m un augst\u0101m dro\u0161\u012bbas pras\u012bb\u0101m, Latvijas IT uz\u0146\u0113mumi ir uzkr\u0101ju\u0161i zin\u0101\u0161anas, kas padara tos konkur\u0113tsp\u0113j\u012bgus vis\u0101 Eiropas Savien\u012bb\u0101 (ES). Daudz\u0101s ES valst\u012bs digit\u0101lo valsts pakalpojumu ievie\u0161ana joproj\u0101m ir sadrumstalota, l\u0113na un birokr\u0101tiska \u2013 piem\u0113ram, V\u0101cij\u0101 vair\u0101kas pamatlietas v\u0113l aizvien prasa kl\u0101tienes apmekl\u0113jumus vai dokumentu apriti pap\u012bra form\u0101t\u0101. Latvijas pieredze r\u0101da, ka ar m\u0113r\u0137tiec\u012bgu sadarb\u012bbu starp valsti un IT nozari ir iesp\u0113jams pan\u0101kt b\u016btiski augst\u0101ku digit\u0101l\u0101s p\u0101rvald\u012bbas l\u012bmeni. Tas paver ar\u012b eksporta iesp\u0113jas \u2013 Latvijas IT risin\u0101jumi un speci\u0101listi arvien bie\u017e\u0101k tiek piesaist\u012bti starptautiskiem projektiem, nesot valsts v\u0101rdu un kompetenci \u0101rpus t\u0101s robe\u017e\u0101m.<\/p>\n
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Skatoties n\u0101kotn\u0113, ir skaidrs \u2013 digit\u0101l\u0101 att\u012bst\u012bba neapst\u0101jas. Ar\u012b n\u0101kamgad pl\u0101noti vair\u0101ki noz\u012bm\u012bgi IT att\u012bst\u012bbas projekti valsts un pa\u0161vald\u012bbu l\u012bmen\u012b, kas v\u0113l vair\u0101k uzlabos pakalpojumu pieejam\u012bbu, savietojam\u012bbu un personaliz\u0101ciju. Tie skars gan datu apmai\u0146u starp iest\u0101d\u0113m, gan m\u0101ksl\u012bg\u0101 intelekta izmanto\u0161anu, gan dro\u0161\u0101kus un lietot\u0101jam v\u0113l \u0113rt\u0101kus digit\u0101los risin\u0101jumus.<\/p>\n
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Galvenais ieguv\u0113js no t\u0101 visa b\u016bs sabiedr\u012bba \u2013 iedz\u012bvot\u0101ji un uz\u0146\u0113m\u0113ji, kuri arvien vair\u0101k var\u0113s koncentr\u0113ties uz sev b\u016btisko, nevis administrat\u012bviem procesiem. Latvijas IT nozare jau \u0161odien pier\u0101da, ka sp\u0113j rad\u012bt ilgtsp\u0113j\u012bgus un modernus risin\u0101jumus. M\u016bsu uzdevums ir \u0161o darbu turpin\u0101t un vienlaikus bie\u017e\u0101k paman\u012bt un nov\u0113rt\u0113t sasniegto.<\/p>\n
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Digit\u0101la, efekt\u012bva un cilv\u0113kam draudz\u012bga valsts nav n\u0101kotnes v\u012bzija \u2013 Latvij\u0101 t\u0101 jau ir realit\u0101te, kas ar katru gadu k\u013c\u016bst arvien sp\u0113c\u012bg\u0101ka.<\/p>\n
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