{"id":48101,"date":"2026-04-28T19:45:16","date_gmt":"2026-04-28T19:45:16","guid":{"rendered":"https:\/\/www.europesays.com\/people\/48101\/"},"modified":"2026-04-28T19:45:16","modified_gmt":"2026-04-28T19:45:16","slug":"ceo-of-a-25-9-billion-bank-had-his-ai-clone-lead-the-companys-earnings-call","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/people\/48101\/","title":{"rendered":"CEO of a $25.9 billion bank had his AI clone lead the company\u2019s earnings call"},"content":{"rendered":"

AI has been taking over company coding<\/a>, managing worker calendars, and screening job candidates<\/a>\u2014and now, it\u2019s even leading important company calls.\u00a0<\/p>\n

Customers Bank recently held an earnings call to talk over first-quarter results with analysts, but 30 minutes into the meeting, CEO Sam Sidhu rocked the room with a confession: up until that point, an AI replica of himself had been in the driver\u2019s seat of the call.\u00a0<\/p>\n

\u201cThe prepared remarks you heard on my behalf today were delivered by my AI clone, not read by me,\u201d Sidhu said during the Friday call, as reported by CNBC<\/a>.<\/p>\n

The leader of the $25.9 billion asset lender laid out the reasoning behind his stunt: Sidhu was seeking to draw attention to the AI-enabled shift underway at Customers Bank. The business has signed onto a multi-year contract with<\/a> OpenAI to ramp up its tech innovation; the Silicon Valley giant will embed engineers at the company and deploy AI agents across commercial banking operations, making it one of the \u201cfirst AI-enabled regional banks in the United States,\u201d the company\u2019s press release<\/a> said. The business also noted that it\u2019s years into its transformation\u2014its partnership with OpenAI began in 2023 with the bank\u2019s deployment of ChatGPT Enterprise\u2014and today 75% of its employees use tools powered by the AI company.\u00a0Around 600 workers also recently took part in an AI masterclass call.<\/p>\n

\u201cWe\u2019re investing heavily\u00a0in making sure every member of our team\u00a0has access to AI tools and the training to use them confidently,\u201d the CEO of Customers Bancorp<\/a> Inc. and Customers Bank tells Fortune in a written statement.<\/p>\n

\u201cThis is something our people are leaning into,\u201d Sidhu continues.\u00a0\u201cThe goal is to\u00a0remove the\u00a0repetitive, administrative work so our people can focus on what they do best\u2014we\u2019re not replacing critical thinking and judgment, we\u2019re removing the tedious, time-consuming work that gets in the way of it.\u201d<\/p>\n

The CEOs launching AI clones<\/p>\n

The Customers Bank CEO isn\u2019t the only business leader tapping their digital twin on the job\u2014now, tech clones of chief executives are being built to assist with employee engagement, earnings calls, and internal communication.\u00a0<\/p>\n

Earlier this month, Meta<\/a> made headlines for building an AI version of its CEO Mark Zuckerberg, to engage with employees at the $1.71 trillion tech giant, according to the<\/a> Financial Times. Zuckerberg\u2019s clone is just one of the AI-powered 3D characters the business is developing, which users can interact with on a whim. Meta staffers could potentially converse with and get feedback from the virtual double trained on his mannerisms, tone, public statements, and sentiments about the company\u2019s strategy.<\/p>\n

Other companies have already deployed AI clones of their leaders in a similar fashion to Customers Bank. At the start of 2025, an AI version of<\/a> Klarna\u2019s cofounder and CEO, Sebastian Siemiatkowski, was used in a video about the company\u2019s first-quarter earnings. And it\u2019s just one facet of what may change during the buy-now-pay-later business\u2019s tech transformation\u2014thanks to efficiencies from AI, the CEO predicted his workforce<\/a> will decrease from 3,000 employees to fewer than 2,000 by 2030.<\/p>\n

Zoom<\/a> chief executive Eric Yuan has also caught onto the trend\u2014he enlisted an AI double of himself for the video conferencing platform\u2019s first-quarter earnings call earlier this year. And he sees a future where CEOs aren\u2019t the only ones sending their tech twins to do the busywork; back in 2024, Yuan expressed interest in creating AI avatars<\/a> so that workers can enlist the twin for grunt work, like handling tedious meetings, emails, and phone calls.<\/p>\n

\u201cI can send a digital version of myself to join so I can go to the beach,\u201d the Zoom CEO told The Verge<\/a> in 2024.\u00a0<\/p>\n

\u201cToday we all spend a lot of time either making phone calls, joining meetings, sending emails, deleting some spam emails, and replying to some text messages, still very busy,\u201d the billionaire continued. \u201cHow [do we] leverage AI, how do we leverage Zoom Workplace, to fully automate that kind of work?\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"AI has been taking over company coding, managing worker calendars, and screening job candidates\u2014and now, it\u2019s even leading…\n","protected":false},"author":2,"featured_media":48102,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[154],"tags":[2680,466,2683,2684,766,26062,2326,2686,836,17552,618,994,613,7577,14329],"class_list":{"0":"post-48101","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mark-zuckerberg","8":"tag-ai-agents","9":"tag-banks","10":"tag-careers","11":"tag-chatbots","12":"tag-chief-executive-officer-ceo","13":"tag-communication","14":"tag-earnings","15":"tag-executives","16":"tag-jobs","17":"tag-klarna","18":"tag-mark-zuckerberg","19":"tag-meta","20":"tag-openai","21":"tag-workers","22":"tag-zoom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@people\/116484055060879516","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/posts\/48101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/comments?post=48101"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/posts\/48101\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/media\/48102"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/media?parent=48101"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/categories?post=48101"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/people\/wp-json\/wp\/v2\/tags?post=48101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}