ca s\u0103 te loghezi \u00ee\u021bi cere un cod QR care nu poate fi scanat pentru c\u0103 \u00ee\u021bi cere un key<\/a>.<\/p>\nIar call centerul nu merge. Pur \u0219i simplu \u00ee\u021bi inchide telefonul\u2026 <\/p>\n
Aaa, iar la sucursale e lumea gramad\u0103, t\u0103mb\u0103l\u0103u, oameni cu nervii \u00eentin\u0219i, unii au rate de pl\u0103tit, al\u021bii au firme, al\u021bii vor s\u0103 \u00ee\u0219i scoat\u0103 bani s\u0103 aib\u0103 ce m\u00e2nca p\u00e2n\u0103 \u00ee\u0219i repar\u0103 banca prostiile\u2026<\/p>\n
Luni nu func\u021biona nici aplica\u021bia, nici cardul, nici call centerul, iar angaja\u021bii din sucursale nu pot activa cardurile f\u0103r\u0103 PIN-uri. Care PIN-uri nu au fost trimise cu tot cu card…\u201d, a scris un internaut.<\/p>\n
Probleme au fost confirmate de un altul: \u201eAm fost azi (mar\u021bi – n. red.) la sucursal\u0103 s\u0103 v\u0103d ce pot rezolva. A trebuit s\u0103 m\u0103 duc la eis\u0103 instalez aplica\u021bia, pentru c\u0103 codul QR de pe site nu se scana.\u00a0<\/p>\n
Era o mul\u021bime de lume nervoas\u0103, pentru c\u0103 au f\u0103cut totul foarte complicat. Nu au trimis codurile PIN \u00een plicul cu carduri, a\u0219a cum fac alte b\u0103nci, trebuie s\u0103 trimi\u021bi un SMS ca sa-l trimit\u0103. Mie mi-au trimis acela\u0219i PIN pentru cele dou\u0103 carduri pe care le am.<\/p>\n
La persoane juridice e \u0219i mai r\u0103u. Erau oameni care se pl\u00e2ngeau c\u0103 au de f\u0103cut pl\u0103\u021bi \u0219i nu pot. Au de pl\u0103tit salarii!\u201d.<\/p>\n
\u201eSunt client\u0103 First Bank \u0219i \u00eenainte Piraeus Bank. Din nefericire a\u021bi preluat First Bank. Nu se poate s\u0103 m\u0103 loghez (ca \u0219i client First bank) la internet banking \u00eentruc\u00e2t dvs nu trimite\u021bi sms-ul.<\/p>\n
La numerele de telefon 0372 712 194 \u0219i 0800 800 888 nu e\u0219ti transferat\u0103 la un operator. Se tot repeta c\u0103 timpul de a\u0219teptare este de 15 minute \u0219i „te rug\u0103m s\u0103 a\u0219tep\u021bi” \u0219i \u00een zadar. Dup\u0103 10 min se spune „please call again later” \u0219i se \u00eenchide.<\/p>\n
Nu am avut nici o problem\u0103 cu First Bank, inclusiv la preluarea Piraeus Bank ( a c\u0103rei client\u0103 am fost). E inadmisibil cum este customer service la dvs.<\/p>\n
\u0218i inadmisibil c\u0103 nu v\u0103 merge aplica\u021bia pt logare. \u0218i e inadmisibil c\u0103 nu r\u0103spunde\u021bi la telefon\u201d, a scris un altul.<\/p>\n
Amintim c\u0103, la 14 octombrie, Intesa Sanpaolo a nun\u021bat preluarea First Bank \u0219i demararea unor opera\u021biuni, etapizate, de preluare a clien\u021bilor First Bank.<\/p>\n
\t\t\tEtapele de tranzi\u021bie<\/p>\n
\u00cencep\u00e2nd cu data de 15 septembrie 2025, clien\u021bii First Bank au \u00eenceput s\u0103 intre \u00een posesia noilor carduri de debit \u0219i de credit emise de Intesa Sanpaolo Bank Rom\u00e2nia. Clien\u021bii care nu au ridicat \u00eenc\u0103 noile carduri sunt \u00eencuraja\u021bi s\u0103 o fac\u0103 c\u00e2t mai cur\u00e2nd posibil, conform informa\u021biilor primite prin intermediul notific\u0103rilor transmise individual.<\/p>\n
\u2022 Noile carduri de debit vor putea fi utilizate \u00eencep\u00e2nd cu data de 31 octombrie 2025;<\/p>\n
\u2022 Noile carduri de credit vor deveni func\u021bionale \u00eencep\u00e2nd cu data de 3 noiembrie 2025.<\/p>\n
Cardurile emise de First Bank pot fi utilizate p\u00e2n\u0103 la data de 30 octombrie 2025 inclusiv, \u00een acelea\u0219i condi\u021bii \u0219i costuri, \u0219i la bancomatele Intesa Sanpaolo Bank Rom\u00e2nia.<\/p>\n
Harta complet\u0103 a re\u021belei de bancomate este disponibil\u0103 aici: https:\/\/www.intesasanpaolobank.ro\/persoane-fizice\/branch-locator.html.<\/p>\n
30 octombrie 2025: ultima zi de operare \u00een sistemul First Bank<\/p>\n
\u2022 Este ultima zi \u00een care clien\u021bii pot utiliza produsele \u0219i serviciile First Bank;<\/p>\n
\u2022 Aplica\u021bia de Internet Banking First Bank va fi disponibil\u0103 p\u00e2n\u0103 la ora 20:00.<\/p>\n
Dup\u0103 aceast\u0103 dat\u0103, instruc\u021biunile de Direct Debit cu scaden\u021b\u0103 ulterioar\u0103 datei de 30 octombrie 2025 nu vor mai putea fi onorate.<\/p>\n
Clien\u021bii sunt sf\u0103tui\u021bi s\u0103: efectueze toate pl\u0103\u021bile planificate p\u00e2n\u0103 la aceast\u0103 dat\u0103, s\u0103 \u00ee\u0219i achite eventualele obliga\u021bii restante \u0219i s\u0103 comunice din timp noile conturi IBAN primite de la Intesa Sanpaolo Bank Rom\u00e2nia angajatorilor \u0219i partenerilor comerciali, astfel \u00eenc\u00e2t pl\u0103\u021bile s\u0103 poat\u0103 fi procesate \u00eencep\u00e2nd cu data de 3 noiembrie 2025. Noile conturi IBAN pot fi aflate \u0219i acces\u00e2nd acest link: https:\/\/www.intesasanpaolobank.ro\/persoane-fizice\/integrare_FirstBank.html<\/p>\n
3 noiembrie 2025: finalizarea procesului de migrare<\/p>\n
\u2022 Conturile curente, depozitele, creditele \u0219i produsele aferente vor fi complet transferate \u0219i func\u021bionale \u00een cadrul Intesa Sanpaolo Bank Rom\u00e2nia.<\/p>\n
\u2022 Clien\u021bii vor avea acces integral la fondurile proprii, inclusiv prin noul serviciu de Internet <\/a>\u0219i Mobile Banking Intesa Sanpaolo Bank Rom\u00e2nia.<\/p>\n","protected":false},"excerpt":{"rendered":"Problemele grave \u00eenregistrate \u00een ultimele zile la nivelul sistemului de pl\u0103\u021bi ale Intesa Sanpaolo Bank persist\u0103 \u0219i mar\u021bi,…\n","protected":false},"author":2,"featured_media":36599,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[32,33,31,36,37,9434,27,9435,34,35,25,41,40,38,39,26,28,29,30],"class_list":{"0":"post-36598","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-romania","8":"tag-breaking-news","9":"tag-breakingnews","10":"tag-cele-mai-populare-subiecte","11":"tag-featured-news","12":"tag-featurednews","13":"tag-first-bank","14":"tag-headlines","15":"tag-intesa-sanpaolo","16":"tag-latest-news","17":"tag-latestnews","18":"tag-news","19":"tag-ro","20":"tag-romana","21":"tag-romania","22":"tag-romanian","23":"tag-stiri","24":"tag-titluri","25":"tag-top-stories","26":"tag-topstories"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ro\/115498187879975466","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/posts\/36598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/comments?post=36598"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/posts\/36598\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/media\/36599"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/media?parent=36598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/categories?post=36598"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/tags?post=36598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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