Platforma de servicii de transport (ride-hailing) Bolt sus\u021bine c\u0103 revendic\u0103rile \u0219oferilor, care au anun\u021bat proteste pentru s\u0103pt\u0103m\u00e2na viitoare, nu sunt \u00eentemeiate, deoarece num\u0103rul partenerilor a crescut \u00een ultimul an, iar tarifele reclamate sunt dinamice, scalate de un algoritm care \u021bine cont o \u00eentreag\u0103 list\u0103 de condi\u021bii obiective.\u00a0\u00centr-un r\u0103spuns c\u0103tre comunitatea antreprenorial\u0103 StartupCafe, Bolt \u00ee\u0219i expune punctul de vedere referitor la cele reclamate de \u0219oferi. <\/p>\n
\n\u201eLa jum\u0103tatea acestui an, \u00eenregistr\u0103m cu 17% mai mul\u021bi \u0219oferi parteneri dec\u00e2t \u00een aceea\u0219i perioad\u0103 a anului trecut. Acest lucru ne arat\u0103 c\u0103 majoritatea dintre ei apreciaz\u0103 serviciile \u0219i, implicit, c\u00e2\u0219tigurile de care au parte. Primim, de altfel, aprecieri pozitive \u00een mod constant din partea multor \u0219oferi parteneri, \u00een cadrul diverselor evenimente \u00een care ajungem s\u0103 ne \u00eent\u00e2lnim\u201d, au precizat reprezentan\u021bii Bolt Rom\u00e2nia.<\/p>\n<\/blockquote>\n
Pe grupurile de social-media, \u0219oferii companiilor de ride-hailing, s-au pl\u00e2ns de condi\u021biile contractuale \u0219i au anun\u021bat proteste pentru s\u0103pt\u0103m\u00e2na viitoare.\u00a0<\/p>\n
Unii dintre ei inten\u021bioneaz\u0103 ca, \u00een perioada 1-5 decembrie, s\u0103 \u021bin\u0103 active doar \u201eserviciile scumpe\u201d oferite de platforme.\u00a0<\/p>\n
De asemenea, \u00a0a fost lansat\u0103 \u0219i o campanie pe platforma declic, care a adunat peste 1.000 de semn\u0103turi.\u00a0<\/p>\n
Ce cer \u0219oferii, concret<\/p>\n
Printre altele, \u0219oferii cer:\u00a0<\/p>\n
1. Tarif minim corect \u0219i predictibil\u00a0<\/p>\n
Tarifele actuale sunt mult prea mici \u0219i nu acoper\u0103 costurile reale ale activit\u0103\u021bii. Solicit\u0103 stabilirea unui \u201etarif minim garantat \u0219i echitabil\u201d.\u00a0\u00a0<\/p>\n
2. Eliminarea obligativit\u0103\u021bii ratei de acceptare\u00a0<\/p>\n
Rata de acceptare este folosit\u0103 ca \u201emecanism de constr\u00e2ngere\u201d. \u201eObligarea indirect\u0103 a \u0219oferilor s\u0103 accepte curse neprofitabile poate reprezenta o clauz\u0103 abuziv\u0103, contrar legisla\u021biei privind protec\u021bia partenerilor comerciali\u201d, apun ace\u0219tia.\u00a0<\/p>\n
3. Reclama\u021biile f\u0103r\u0103 dovezi s\u0103 nu duc\u0103 la suspend\u0103ri automate\u00a0<\/p>\n
Orice reclama\u021bie trebuie analizat\u0103 \u201epe baza unor dovezi reale, cu dreptul \u0219oferului la ap\u0103rare\u201d.<\/p>\n
4. Supliment obligatoriu de 50% pentru cursele \u00een afara ora\u0219ului\u00a0<\/p>\n
Pentru cursele care scot \u0219oferul \u00een afara localit\u0103\u021bii, ace\u0219tia solicit\u0103 \u201eun adaos minim de 50% pentru a acoperi costurile \u0219i timpul pierdut la \u00eentoarcere\u201d.\u00a0\u00a0<\/p>\n
5. Limitarea copiilor conforme\u00a0<\/p>\n
Limitarea num\u0103rului de autoriza\u021bii \u00een func\u021bie de popula\u021bie, \u201epentru a preveni concuren\u021ba neloial\u0103\u201d.<\/p>\n
6. Limitarea sau reglementarea clar\u0103 a \u201epre\u021bului dinamic\u201d<\/p>\n
Tarifarea dinamic\u0103 trebuie \u201econtrolat\u0103\u201d pentru a preveni \u201eabuzurile \u0219i lipsa de predictibilitate\u201d.<\/p>\n
7. Interzicerea modific\u0103rii tarifelor f\u0103r\u0103 consim\u021b\u0103m\u00e2ntul pasagerului\u00a0<\/p>\n
Orice tarif trebuie afi\u0219at clar \u00eenainte de curs\u0103 \u0219i \u201enu poate fi modificat ulterior f\u0103r\u0103 acordul ambelor p\u0103r\u021bi\u201d.\u00a0<\/p>\n
8. Reglementarea comisionului platformelor<\/p>\n
Stabilirea unei \u201elimite maxime a comisionului re\u021binut de platforme\u201d, deoarece valori prea mari \u201escad drastic veniturile \u0219oferilor\u201d.\u00a0\u00a0<\/p>\n
9. Reguli fiscale clare \u0219i sprijin pentru \u0219oferi\u00a0<\/p>\n
Simplificarea \u0219i clarificarea obliga\u021biilor fiscale, astfel \u00eenc\u00e2t \u0219oferii \u201es\u0103 nu fie penaliza\u021bi din cauza interpret\u0103rilor neclare\u201d.\u00a0\u00a0<\/p>\n
10. Transparen\u021ba algoritmilor de tarifare \u2013 obliga\u021bie legal\u0103 \u00een UE\u00a0<\/p>\n
Conform Regulamentului european P2B (Platform to Business), platformele de ridesharing \u201esunt obligate s\u0103 comunice \u00een mod clar modul \u00een care func\u021bioneaz\u0103 algoritmii care influen\u021beaz\u0103 veniturile \u0219oferilor\u201d.\u00a0<\/p>\n
Prin urmare, \u0219oferii solicit\u0103 \u201eaplicarea strict\u0103 a obliga\u021biilor legale\u201d, inclusiv \u201ecomunicarea concret\u0103\u201d a:\u00a0<\/p>\n
11. Eliminarea practicilor comerciale \u00een\u0219el\u0103toare<\/p>\n
Au existat situa\u021bii \u00een care platformele au anun\u021bat cre\u0219teri de tarife, dar \u00een realitate pre\u021burile au sc\u0103zut. Astfel de practici pot \u00eenc\u0103lca legi interne \u0219i regulamente europene care fac referire la \u201eclauze abuzive\u201d \u0219i \u201etransparen\u021b\u0103 total\u0103 fa\u021b\u0103 de partenerii comerciali\u201d.\u00a0<\/p>\n
Cum le r\u0103spunde Bolt<\/p>\n
La r\u00e2ndul lor, reprezentan\u021bii Bolt spun c\u0103 tarifarea \u201epoate fi doar corect\u0103 \u0219i predictibil\u0103, prin natura felului \u00een care este g\u00e2ndit\u0103 aplica\u021bia\u201d.<\/p>\n
\n\u201eSpre deosebire de serviciile tradi\u021bionale de taxi, aici lucrurile nu se pot \u00eent\u00e2mpla la mica \u00eenvoial\u0103, c\u0103ci aplica\u021bia contorizeaz\u0103 automat tarifele curselor\u201d, spun cei de la Bolt.<\/p>\n<\/blockquote>\n
Pre\u021bul estimativ afi\u0219at ini\u021bial de aplica\u021bie poate suferi modific\u0103ri dac\u0103 are loc o modificare a destina\u021biei (ac\u021biune estimat\u0103 de pasager sau de \u0219ofer), sau de durat\u0103 (din cauze externe, precum condi\u021biile de trafic).<\/p>\n
De asemenea, \u201econteaz\u0103 mult \u0219i c\u00e2\u021bi \u0219oferi parteneri sunt activi pe platform\u0103 \u00eentr-o perioad\u0103, raportat\u0103 la num\u0103rul de pasageri care solicit\u0103 curse. Astfel, c\u00e2\u0219tigurile \u0219oferilor care folosesc Bolt pot s\u0103 creasc\u0103 sau s\u0103 scad\u0103, \u00een func\u021bie de acest criteriu\u201d.<\/p>\n
\n\u201eEstimarea pre\u021burilor se bazeaz\u0103 pe machine learning, fiind folosi\u021bi zeci de parametri, care \u021bin cont de diverse aspecte ale cursei \u0219i care protejeaz\u0103 inclusiv \u0219oferii parteneri. De exemplu, dac\u0103 un conduc\u0103tor auto ia o curs\u0103 spre o zon\u0103 din care are \u0219anse mari s\u0103 se revin\u0103 doar cu ma\u0219ina goal\u0103, atunci cursa va avea un cost diferit, care va \u021bine cont de aceste aspecte\u201d, se arat\u0103 \u00een r\u0103spunsul Bolt.<\/p>\n<\/blockquote>\n
\u00a0\u00cen ceea ce prive\u0219te reclama\u021biile care li se fac \u0219oferilor, Bolt are un sistem de verificare \u201eminu\u021bios, care ine cont de diver\u0219i parametri\u201d. Suspendarea se face doar dup\u0103 \u201everific\u0103ri am\u0103nun\u021bite\u201d \u0219i se bazeaz\u0103 pe dovezile aduse de pasageri \u201eadesea de tip foto\/video\u201d. \u201e\u0218oferii parteneri nu sunt suspenda\u021bi \u00een mod automat, a\u0219a cum se propag\u0103 \u00een social-media, \u00eentotdeauna exist\u0103 o investiga\u021bie intern\u0103\u201d.<\/p>\n
C\u00e2t despre cursele \u00een afara ora\u0219elor, \u201eBolt trebuie s\u0103 men\u021bin\u0103 un echilibru \u00een ceea ce orive\u0219te pre\u021burile – trebuie s\u0103 fie suficient de mari pentru ca \u0219oferul s\u0103 preia cursa, dar \u0219i suficient de mici pentru ca pasagerul s\u0103 o comande\u201d.\u00a0\u00a0<\/p>\n
\n\u201eDe\u0219i \u00een\u021belegem dorin\u021ba \u0219oferilor parteneri de a c\u00e2\u0219tiga mai mult per curs\u0103, pe termen mediu \u0219i lung, cre\u0219terea tarifelor pentru astfel de curse cu 50% ar duce la un declin semnificativ \u00een num\u0103rul de curse \u00eenregistrate, c\u0103ci pasagerii ar fi descuraja\u021bi s\u0103 mai aleag\u0103 ride-hailing-ul\u201d.\u00a0<\/p>\n<\/blockquote>\n
\u00cen final, Bolt mai precizeaz\u0103 c\u0103 \u00ee\u0219i desf\u0103\u0219oar\u0103 activitatea legal \u0219i asigur\u0103 \u201etransparen\u021b\u0103 total\u0103\u201d, inclusiv \u00een rela\u021bia cu autorit\u0103\u021bile.\u00a0<\/p>\n
\u00a0<\/p>\n
\u00a0\u00a0<\/p>\n
\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"Platforma de servicii de transport (ride-hailing) Bolt sus\u021bine c\u0103 revendic\u0103rile \u0219oferilor, care au anun\u021bat proteste pentru s\u0103pt\u0103m\u00e2na viitoare,…\n","protected":false},"author":2,"featured_media":53251,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[1562,32,33,31,20723,36,37,27,34,35,25,20724,41,40,38,39,26,28,29,30,20725],"class_list":{"0":"post-53250","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-romania","8":"tag-bolt","9":"tag-breaking-news","10":"tag-breakingnews","11":"tag-cele-mai-populare-subiecte","12":"tag-cursu0103","13":"tag-featured-news","14":"tag-featurednews","15":"tag-headlines","16":"tag-latest-news","17":"tag-latestnews","18":"tag-news","19":"tag-platformu0103","20":"tag-ro","21":"tag-romana","22":"tag-romania","23":"tag-romanian","24":"tag-stiri","25":"tag-titluri","26":"tag-top-stories","27":"tag-topstories","28":"tag-u0219oferi"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@ro\/115627945438848149","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/posts\/53250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/comments?post=53250"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/posts\/53250\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/media\/53251"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/media?parent=53250"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/categories?post=53250"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ro\/wp-json\/wp\/v2\/tags?post=53250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}