{"id":101520,"date":"2025-12-10T02:30:17","date_gmt":"2025-12-10T02:30:17","guid":{"rendered":"https:\/\/www.europesays.com\/se\/101520\/"},"modified":"2025-12-10T02:30:17","modified_gmt":"2025-12-10T02:30:17","slug":"avanzas-it-strul-ar-lost-placera-se","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/se\/101520\/","title":{"rendered":"Avanzas IT-strul \u00e4r l\u00f6st | Placera.se"},"content":{"rendered":"<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">Kunderna satte kaffet i vr\u00e5ngstrupen n\u00e4r de loggade in p\u00e5\u00a0<a class=\"text-primary-90 underline hover:text-primary-110 hover:no-underline\" href=\"https:\/\/www.affarsvarlden.se\/aktie\/avanza\" rel=\"nofollow noopener\" target=\"_blank\"><strong>Avanza<\/strong><\/a>\u00a0under morgonen. Alla saldon stod n\u00e4mligen p\u00e5 noll, oavsett om det fanns pengar p\u00e5 kontot eller inte.<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">N\u00e4tbanken understr\u00f6k att pengarna fanns kvar och skrev p\u00e5 X:<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">\u201dVi upplever f\u00f6r n\u00e4rvarande problem med att visa korrekta saldon. Det \u00e4r endast ett visningsfel. Fels\u00f6kning p\u00e5g\u00e5r och vi arbetar p\u00e5 en l\u00f6sning. Orderl\u00e4ggningen \u00e4r pausad tills problemet \u00e4r \u00e5tg\u00e4rdat, men vi r\u00e4knar med att allt fungerar igen till Stockholmsb\u00f6rsens \u00f6ppning.\u201d<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">Bankens VD\u00a0<strong>Gustaf Unger<\/strong>\u00a0kallar det \u201dv\u00e4ldigt olyckligt\u201d.<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">Han f\u00f6rklarar vad det var som skedde:\u00a0<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">&#8221;Vi driftar en del av v\u00e5rt system hos tredje part. Vi f\u00e5r ett antal filer fr\u00e5n dem med data varje natt och i natt var en av dem felaktig vilket dessv\u00e4rre gjorde att felaktiga saldon visades upp f\u00f6r v\u00e5ra kunder. I v\u00e4ntan p\u00e5 att f\u00e5 korrekt data valde vi att st\u00e4nga ner handeln f\u00f6r att inte orsaka f\u00f6ljdproblem&#8221;, s\u00e4ger Unger.<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">N\u00e4tbanken har \u00e4nnu inte b\u00f6rjat g\u00e5 igenom hur de ska undvika liknande problem i framtiden.<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">\u201dDet blir en post mortem d\u00e4r vi kommer g\u00e5 igenom: Varf\u00f6r gick det snett? Hur kan vi s\u00e4kerst\u00e4lla att det inte h\u00e4nder igen?\u201d<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">Avanzas VD beskriver hur han blev uppringd av en kund under morgonen.<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">\u201dHon var j\u00e4tteorolig \u00f6ver att hennes pengar var borta. S\u00e5 det \u00e4r inte bra. Vi kan b\u00e4ttre. Vi ska ha en korrekt och bra upplevelse f\u00f6r kunder hela tiden.\u201d<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\"><strong>\u00a0Men det h\u00e4r med \u00e5terkommande IT-problem. Vad s\u00e4ger du om det?<\/strong><\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">\u201dJag s\u00e4ger att vi siktar v\u00e4ldigt h\u00f6gt. Vi vill inte ha det. Jag tycker att, peppar, peppar, framf\u00f6r allt innan det som h\u00e4nde i dag \u2013 vi har varit b\u00e4ttre p\u00e5 den fronten. Men vi beh\u00f6ver bli \u00e4nnu b\u00e4ttre. Det \u00e4r den h\u00f6gsta prio hos oss kring stabiliteten.\u201d<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">Strax f\u00f6re 9.30 ska Avanzas tj\u00e4nster fungera som vanligt igen.<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">N\u00e5got som annonserades p\u00e5 X:<\/p>\n<p class=\"font-sans text-base text-text-main dark:text-text-main-dark font-normal leading-[1.4]\">\u201dDet tidigare problemet med visning av saldon \u00e4r nu \u00e5tg\u00e4rdat. Orderl\u00e4ggning och \u00f6vriga funktioner fungerar som vanligt igen. Tack f\u00f6r ert t\u00e5lamod!\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Kunderna satte kaffet i vr\u00e5ngstrupen n\u00e4r de loggade in p\u00e5\u00a0Avanza\u00a0under morgonen. Alla saldon stod n\u00e4mligen p\u00e5 noll, oavsett&hellip;\n","protected":false},"author":2,"featured_media":101521,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[6875,72,70,71,34,31,33,32,30],"class_list":{"0":"post-101520","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ekonomi","8":"tag-avanza-bank-holding","9":"tag-business","10":"tag-economy","11":"tag-ekonomi","12":"tag-se","13":"tag-svenska","14":"tag-sverige","15":"tag-sweden","16":"tag-swedish"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@se\/115692923990769137","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/posts\/101520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/comments?post=101520"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/posts\/101520\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/media\/101521"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/media?parent=101520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/categories?post=101520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/se\/wp-json\/wp\/v2\/tags?post=101520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}