Gazeta Wyborcza<\/a> odletie\u0165 8. augusta z Kat\u00e1nie do Gdanska. Aktivita sopky Etna v\u0161ak naru\u0161ila leteck\u00fa dopravu a ich let spolo\u010dnosti Wizz Air bol zru\u0161en\u00fd.<\/p>\nDopravca im pon\u00fakol n\u00e1hradn\u00e9 spojenie o dva dni nesk\u00f4r. Ani to v\u0161ak nebolo ide\u00e1lne \u2013 lietadlo u\u017e nemalo smerova\u0165 do Gdanska, ale do Var\u0161avy. Cestuj\u00face tvrdia, \u017ee n\u00e1klady spojen\u00e9 s pred\u013a\u017een\u00fdm pobytom si zatia\u013e museli hradi\u0165 samy a aerolinka ich vyzvala, aby si odkladali \u00fa\u010dtenky, na z\u00e1klade ktor\u00fdch mali nesk\u00f4r \u017eiada\u0165 peniaze sp\u00e4\u0165.<\/p>\n
Ve\u010der 10. augusta v\u0161ak pri\u0161la \u010fal\u0161ia nepr\u00edjemn\u00e1 spr\u00e1va. N\u00e1hradn\u00fd let nemal od\u0161tartova\u0165 z Kat\u00e1nie, ale z viac ako 230 kilometrov vzdialen\u00e9ho Palerma.<\/p>\n
Za tax\u00edk zaplatili 400 eur<\/p>\n
Pod\u013ea v\u00fdpovede cestuj\u00facich im Wizz Air ozn\u00e1mil, \u017ee dopravu medzi oboma letiskami nedok\u00e1\u017ee zabezpe\u010di\u0165. Natalia, jej rodina a \u010fal\u0161ie dve cestuj\u00face si preto objednali tax\u00edk. Cesta ich vy\u0161la na 400 eur.<\/p>\n
Po nieko\u013ekohodinovom presune sa kone\u010dne dostali na letisko v Palerme, pre\u0161li bezpe\u010dnostnou kontrolou a o\u010dak\u00e1vali, \u017ee t\u00fdm sa ich probl\u00e9my skon\u010dili.<\/p>\n
Nestalo sa tak.<\/p>\n
Pod\u013ea cestuj\u00facich sa do lietadla dostala iba \u010das\u0165 pasa\u017eierov, zatia\u013e \u010do pribli\u017ene 250 \u013eud\u00ed zostalo na letisku. \u017deny tvrdia, \u017ee sa opakovane sna\u017eili situ\u00e1ciu rie\u0161i\u0165 s person\u00e1lom.<\/p>\n
\u201eSna\u017eili sme sa rozpr\u00e1va\u0165, vysvet\u013eova\u0165, prosi\u0165 a vyjedn\u00e1va\u0165. Bez v\u00fdsledku,\u201c op\u00edsala jedna z cestuj\u00facich situ\u00e1ciu pre Gazetu Wyborczu.<\/p>\n
Nasledoval autobus do R\u00edma<\/p>\n
Rodina tak zostala na Sic\u00edlii a musela si sama n\u00e1js\u0165 \u010fal\u0161iu cestu domov. Rozhodla sa pre radik\u00e1lne rie\u0161enie \u2013 zo Sic\u00edlie sa vybrala autobusom a\u017e do R\u00edma. Za cestu zaplatila \u010fal\u0161\u00edch 150 eur.<\/p>\n
V talianskej metropole si \u017eeny k\u00fapili nov\u00e9 letenky do Po\u013eska za pribli\u017ene 1 900 zlot\u00fdch, teda viac ako 440 eur. Domov sa napokon dostali a\u017e 13. augusta, p\u00e4\u0165 dn\u00ed po p\u00f4vodne pl\u00e1novanom odlete zo Sic\u00edlie.<\/p>\n
Probl\u00e9my sp\u00f4soben\u00e9 Etnou sa pritom net\u00fdkali iba tejto rodiny. Aktivita sopky v auguste v\u00fdrazne zasiahla prev\u00e1dzku letiska v Kat\u00e1nii a prin\u00fatila dopravcov ru\u0161i\u0165 alebo pres\u00fava\u0165 viacer\u00e9 spoje. Napr\u00edklad let Wizz Airu z Gdanska do Kat\u00e1nie bol 8. augusta zru\u0161en\u00fd a pri \u010fal\u0161\u00edch spojeniach sa vyu\u017e\u00edvalo aj letisko v Palerme.<\/p>\n
\u201eRobia z cestuj\u00facich idiotov\u201c<\/p>\n
Po n\u00e1vrate domov Natalia poslala leteckej spolo\u010dnosti doklady za ubytovanie, dopravu a \u010fal\u0161ie v\u00fddavky, ktor\u00e9 rodine po\u010das nepl\u00e1novan\u00e9ho pobytu vznikli.<\/p>\n
Odpove\u010f ju zasko\u010dila e\u0161te viac ne\u017e samotn\u00e1 cesta.<\/p>\n
Pod\u013ea spr\u00e1vy, ktor\u00fa cestuj\u00faca dostala od Wizz Airu, v syst\u00e9me dopravcu nebolo zaznamenan\u00e9 presmerovanie letu, a preto jej n\u00e1rok na preplatenie n\u00e1kladov spojen\u00fdch so starostlivos\u0165ou o cestuj\u00facich neuznali.<\/p>\n
Natalia m\u00e1 podozrenie, \u017ee i\u0161lo o automatick\u00fa odpove\u010f.<\/p>\n
\u201eM\u00e1m pocit, \u017ee dopravca jednoducho rob\u00ed z cestuj\u00facich idiotov,\u201c povedala pre Gazetu Wyborczu. Pod\u013ea nej spolo\u010dnos\u0165 posiela rovnak\u00fa odpove\u010f viacer\u00fdm \u013eu\u010fom v n\u00e1deji, \u017ee svoj boj o peniaze nakoniec vzdaj\u00fa. Ona to v\u0161ak urobi\u0165 nechce.<\/p>\n
Zd\u00f4raznila pritom, \u017ee od spolo\u010dnosti ne\u017eiada peniaze za stres ani u\u0161l\u00fd z\u00e1robok. Chce iba preplati\u0165 n\u00e1klady, ktor\u00e9 rodina musela vynalo\u017ei\u0165, aby sa v\u00f4bec dostala domov.<\/p>\n
Aerolinka na ot\u00e1zky novin\u00e1rov nereagovala<\/p>\n
Gazeta Wyborcza, ktor\u00e1 pr\u00edbeh ako prv\u00e1 podrobne op\u00edsala, po\u017eiadala Wizz Air o stanovisko k pr\u00edpadu. Do zverejnenia p\u00f4vodn\u00e9ho \u010dl\u00e1nku v\u0161ak leteck\u00e1 spolo\u010dnos\u0165 novin\u00e1rom neodpovedala.<\/p>\n
Pr\u00edpad tak zatia\u013e nem\u00e1 definit\u00edvnu bodku. Natalia tvrd\u00ed, \u017ee sa n\u00e1hrady svojich v\u00fddavkov nevzd\u00e1 a bude sa o peniaze \u010falej usilova\u0165.<\/p>\n","protected":false},"excerpt":{"rendered":"PALERMO \u2013 Dovolenka na Sic\u00edlii sa pre po\u013esk\u00fa rodinu skon\u010dila cestovate\u013eskou odyseou. Zru\u0161en\u00fd let bol iba za\u010diatkom s\u00e9rie…\n","protected":false},"author":2,"featured_media":166516,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[8],"tags":[856,38649,4096,33,315,43,40,42,36,50,4100,9834,49,48],"class_list":["post-166515","post","type-post","status-publish","format-standard","has-post-thumbnail","category-svet","tag-dovolenka","tag-etna","tag-navrat","tag-news","tag-polsko","tag-sk","tag-slovak","tag-slovencina","tag-spravy","tag-svet","tag-turisti","tag-wizz-air","tag-world","tag-world-news"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@sk\/117191592326773140","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts\/166515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/comments?post=166515"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts\/166515\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/media\/166516"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/media?parent=166515"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/categories?post=166515"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/tags?post=166515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}