{"id":21444,"date":"2026-03-18T04:37:07","date_gmt":"2026-03-18T04:37:07","guid":{"rendered":"https:\/\/www.europesays.com\/sk\/21444\/"},"modified":"2026-03-18T04:37:07","modified_gmt":"2026-03-18T04:37:07","slug":"retazce-eviduju-pokusy-zlodejov-pri-samoobsluznych-pokladniach-no-maju-plan","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/sk\/21444\/","title":{"rendered":"Re\u0165azce eviduj\u00fa pokusy zlodejov pri samoobslu\u017eny\u0107h pokladniach, no maj\u00fa pl\u00e1n"},"content":{"rendered":"<p>Re\u0165azce reaguj\u00fa na to, \u010di zlodejov l\u00e1kaj\u00fa samoobslu\u017en\u00e9 pokladne.\t\t\t\t\t\t(Zdroj: gettyimages.com)\t\t\t\t\t<\/p>\n<p>BRATISLAVA &#8211; Modern\u00e9 technol\u00f3gie neu\u013eah\u010duj\u00fa svet iba be\u017en\u00fdm \u013eu\u010fom, ale za\u013e\u00fabenie v nich, \u017eia\u013e, na\u0161li aj \u0161pekulanti a zlodeji. V zahrani\u010dn\u00fdch m\u00e9di\u00e1ch sa u\u017e p\u00ed\u0161e o tom, ako samoobslu\u017en\u00e9 pokladne v potravinov\u00fdch re\u0165azcoch l\u00e1kaj\u00fa zlodejov a \u010do sa s t\u00fdm d\u00e1 robi\u0165. Samoobslu\u017en\u00e9 pokladne si u n\u00e1s, hlavne v poslednom obdob\u00ed, za\u017eili zna\u010dn\u00fa mieru medializ\u00e1cie. Obr\u00e1tili sme sa preto na tie, ktor\u00e9 p\u00f4sobia na Slovensku. Ich sk\u00fasenos\u0165 je ve\u013emi podobn\u00e1, no maj\u00fa v ruk\u00e1ve nieko\u013eko tromfov.<\/p>\n<p>Samoobslu\u017en\u00e9 pokladne s\u00fa v\u00fddobytok, ktor\u00fd je novinkou sk\u00f4r po\u010das posledn\u00fdch piatich rokov na Slovensku, no v zahrani\u010d\u00ed u\u017e m\u00e1 dlh\u0161iu hist\u00f3riu. Napriek tomu sa tento syst\u00e9m nau\u010dili prekab\u00e1ti\u0165 aj \u0161pekulanti a zlodeji. T\u00ed na to vyu\u017e\u00edvaj\u00fa r\u00f4zne taktiky a spoliehaj\u00fa sa aj na vysok\u00fa vy\u0165a\u017eenos\u0165 dozoruj\u00faci pracovn\u00edkov, ktor\u00ed s\u00fa pr\u00e1ve na zmene.<\/p>\n<p>Existuj\u00fa aj tovary bez \u010diarov\u00e9ho k\u00f3du a z\u00e1kazn\u00edk si ich mus\u00ed na displeji &#8222;vy\u0165uka\u0165&#8220; s\u00e1m a nejeden podovdn\u00edk sk\u00fa\u0161a tovar zamie\u0148a\u0165 za lacnej\u0161\u00ed. Existuj\u00fa aj mnoh\u00e9 \u010fal\u0161ie podvodn\u00e9 praktiky, ktor\u00fdm sa re\u0165azce sna\u017eia zabr\u00e1ni\u0165. Viacer\u00ed si v mestsk\u00fdch pobo\u010dk\u00e1ch popul\u00e1rnych re\u0165azcov u\u017e iste v\u0161imli kontroln\u00e9 br\u00e1nky, ktor\u00e9 sa otvoria a\u017e po naskenovan\u00ed \u010diarov\u00e9ho k\u00f3du. Ani tie v\u0161ak nemusia zaru\u010di\u0165 vyradenie zlodejov.<\/p>\n<p>Nevedomos\u0165 z\u00e1kazn\u00edka a z\u00e1mer je \u0165a\u017ek\u00e9 rozl\u00ed\u0161i\u0165, prizn\u00e1vaj\u00fa<\/p>\n<p>Pre port\u00e1l Topky.sk sa k t\u00e9me vyjadrila aj\u00a0Adriana Ma\u0161talircov\u00e1 z tla\u010dov\u00e9ho oddelenia n\u00e1kupn\u00e9ho re\u0165azca Lidl. &#8222;Po\u010det pokusov je od zavedenia samoobslu\u017en\u00e9ho predaja pribli\u017ene na rovnakej \u00farovni. Pri tomto type n\u00e1kupu je v\u0161ak \u010dasto zlo\u017eit\u00e9 rozl\u00ed\u0161i\u0165 skuto\u010dn\u00fd pokus o kr\u00e1de\u017e a ne\u00famyseln\u00fa chybu z\u00e1kazn\u00edka. V praxi sa stret\u00e1vame s r\u00f4znymi omylmi, ako je napr\u00edklad z\u00e1mena druhu ovocia alebo nespr\u00e1vne zvolen\u00fd kus pe\u010diva,&#8220; pop\u00edsala Ma\u0161talircov\u00e1<\/p>\n<p>Ak vraj person\u00e1l zist\u00ed tak\u00fato nezrovnalos\u0165 e\u0161te pred ukon\u010den\u00edm n\u00e1kupu, naj\u010dastej\u0161ie zamestnanec proakt\u00edvne upozorn\u00ed z\u00e1kazn\u00edka a pom\u00f4\u017ee mu s opravou. &#8222;Pokladni\u010dn\u00e9 turnikety m\u00e1me zaveden\u00e9 vo v\u0161etk\u00fdch na\u0161ich predajniach pri samoobslu\u017enom predaji,&#8220; vyhl\u00e1sil re\u0165azec.<\/p>\n<p>Zlodeji id\u00fa hlavne po m\u00e4se, alkohole a kozmetike<\/p>\n<p>Svoje k tomu v\u0161ak mala \u010do poveda\u0165 aj Jana Kuklov\u00e1, hovorky\u0148a COOP Jednota Slovensko. &#8222;Za dom\u00e1ci syst\u00e9m COOP Jednota m\u00f4\u017eeme potvrdi\u0165 dlhodob\u00fd rast\u00faci trend kriminality a kr\u00e1de\u017e\u00ed v obchodn\u00fdch prev\u00e1dzkach. Zlodeji s\u00fa odv\u00e1\u017enej\u0161\u00ed a agres\u00edvnej\u0161\u00ed. Kradn\u00fa jednotlivci aj organizovan\u00e9 skupiny, a to nielen drah\u00fd tovar (m\u00e4so, alkohol, kozmetika), ale aj z\u00e1kladn\u00e9 potraviny a be\u017en\u00e9 produkty dennej spotreby. Ve\u013ek\u00fdm a narastaj\u00facim probl\u00e9mom je st\u00fapaj\u00faca agresivita pri incidentoch,&#8220; vyjadrila sa pre Topky.sk kuklov\u00e1.<\/p>\n<p>\t<a href=\"https:\/\/www.topky.sk\/gl\/9553229\/6436153\/Samoobsluzne-pokladne-ako-lakadlo-pre-ZLODEJOV--Retazce-reaguju-na-spekulantov--zapriahnu-umelu-inteligenciu-\" rel=\"nofollow noopener\" target=\"_blank\"><br \/>\n\t\t<img decoding=\"async\" alt=\"Samoobslu\u017en\u00e9 pokladne ako l\u00e1kadlo\" aria-describedby=\"img-res-6436153\" class=\"\" id=\"6436153\" loading=\"lazy\" onerror=\"imgArticleLoadErr(this)\" src=\"https:\/\/www.europesays.com\/sk\/wp-content\/uploads\/2026\/03\/samoobsluzna-pokladna.jpg\" style=\"aspect-ratio:1.778\" title=\"Samoobslu\u017en\u00e9 pokladne ako l\u00e1kadlo\"\/>\t\t\t<\/p>\n<p>\n\t\t\t\tZobrazi\u0165 gal\u00e9riu (3)\t\t\t<\/p>\n<p>\t<\/a><\/p>\n<p>\t\u00a0(Zdroj: gettyimages.com)<\/p>\n<p>Aby ale v \u010do najv\u00e4\u010d\u0161ej miere tak\u00fdmto situ\u00e1ci\u00e1m predch\u00e1dzali, na samoobslu\u017en\u00fdch pokladniciach maj\u00fa zaveden\u00e9 aj r\u00f4zne kontroln\u00e9 mechanizmy, pri\u010dom pokladnica dok\u00e1\u017ee pri podobnej manipul\u00e1cii automaticky privola\u0165 person\u00e1l.<\/p>\n<p>Br\u00e1nky na otv\u00e1ranie \u010diarov\u00fdm k\u00f3dom maj\u00fa svoje opodstatnenie<\/p>\n<p>&#8222;Pokia\u013e z\u00e1kazn\u00edk nedisponuje platn\u00fdm pokladni\u010dn\u00fdm dokladom, je pre\u0148ho prekro\u010denie pokladni\u010dn\u00fdch turniketov zlo\u017eitej\u0161ie. V pr\u00edpade pokusu prekonania turniketu n\u00e1sil\u00edm sa okam\u017eite spust\u00ed alarm a na miesto je privolan\u00e1 ostraha predajne,&#8220; popisuje Lidl s\u00e9riu udalost\u00ed, ktor\u00e9 m\u00f4\u017eu nasta\u0165.<\/p>\n<p>Nie je pritom vyl\u00fa\u010den\u00e9 ani to, o \u010dom sa u\u017e \u0161epk\u00e1 aj v susednom \u010cesku. V pr\u00edpade port\u00e1lu <a href=\"https:\/\/www.novinky.cz\/clanek\/ekonomika-samoobsluzne-kasy-lakaji-zlodeje-retezce-nasazuji-umelou-inteligenci-40566971\" target=\"_blank\" rel=\"nofollow noopener\">novinky.cz<\/a> sa u\u017e napr\u00edklad otvorene hovor\u00ed o zaveden\u00ed umelej inteligencie, ktor\u00e1 by na z\u00e1klade vstupn\u00fdch \u00fadajov rozli\u0161ovala druh nablokovan\u00e9ho tovaru a aj mo\u017enos\u0165, \u010di chcel z\u00e1kazn\u00edk z\u00e1merne ob\u00eds\u0165 vy\u0161\u0161iu cenovku s cie\u013eom plati\u0165 menej.<\/p>\n<p>\t<a href=\"https:\/\/www.topky.sk\/gl\/9553229\/6436157\/Samoobsluzne-pokladne-ako-lakadlo-pre-ZLODEJOV--Retazce-reaguju-na-spekulantov--zapriahnu-umelu-inteligenciu-\" rel=\"nofollow noopener\" target=\"_blank\"><br \/>\n\t\t<img decoding=\"async\" alt=\"Samoobslu\u017en\u00e9 pokladne ako l\u00e1kadlo\" aria-describedby=\"img-res-6436157\" class=\"\" id=\"6436157\" loading=\"lazy\" onerror=\"imgArticleLoadErr(this)\" src=\"https:\/\/www.europesays.com\/sk\/wp-content\/uploads\/2026\/03\/1773808627_552_samoobsluzna-pokladna.jpg\" style=\"aspect-ratio:1.291\" title=\"Samoobslu\u017en\u00e9 pokladne ako l\u00e1kadlo\"\/>\t\t\t<\/p>\n<p>\n\t\t\t\tZobrazi\u0165 gal\u00e9riu (3)\t\t\t<\/p>\n<p>\t<\/a><\/p>\n<p>\t\u00a0(Zdroj: gettyimages.com)<\/p>\n<p>Lidl si s t\u00fdmto v\u00fddobytkom e\u0161te po\u010dk\u00e1, no neodmietol jej bud\u00face nasadenie. &#8222;T\u00fato mo\u017enos\u0165 do bud\u00facnosti nevylu\u010dujeme. Neust\u00e1le sledujeme trendy a h\u013ead\u00e1me nov\u00e9 rie\u0161enia, ktor\u00e9 by na\u0161im z\u00e1kazn\u00edkom zjednodu\u0161ili, zr\u00fdchlili a celkovo spr\u00edjemnili z\u00e1\u017eitok z nakupovania,&#8220; uzavrela\u00a0Ma\u0161talircov\u00e1.<\/p>\n<p>Niektor\u00ed \u0161pekulanti predstieraj\u00fa platbu kartu, in\u00ed menia k\u00f3dy<\/p>\n<p>&#8222;Stret\u00e1vame sa aj s pokusmi o kr\u00e1de\u017ee pri samoobslu\u017en\u00fdch pokladniach, \u010di u\u017e ide o predstieranie platby kartou, v\u00fdmenu k\u00f3dov za in\u00fd (lacnej\u0161\u00ed) tovar alebo z\u00e1menu tovarov pri blokovan\u00ed. Pri samoobslu\u017en\u00fdch pokladniach vn\u00edmame potrebu dostupnosti pomocn\u00e9ho person\u00e1lu, nielen ako podporu a pomoc z\u00e1kazn\u00edkovi, ale aj z d\u00f4vodu kontroly oper\u00e1ci\u00ed pri samoobslu\u017enej platbe. Niektor\u00e9 spotrebn\u00e9 dru\u017estv\u00e1 prist\u00fapili aj k dvojitej kontrole, zabezpe\u010den\u00edm prechodov\u00fdch br\u00e1n,&#8220; potvrdila Kuklov\u00e1 z COOP Jednota.<\/p>\n<p>Nasadzuj\u00fa najmodernej\u0161ie zbrane &#8211; AI<\/p>\n<p>V predajniach COOP Jednota preto in\u0161taluj\u00fa kamerov\u00e9 syst\u00e9my, bezpe\u010dnostn\u00e9 br\u00e1ny, tovar je ozna\u010dovan\u00fd dostupn\u00fdmi bezpe\u010dnostn\u00fdmi prvkami. To v\u0161ak nie je v\u0161etko. &#8222;Vybran\u00e9 rizikov\u00e9 tovary ozna\u010dujeme n\u00e1lepkami s \u010dipom. Na z\u00e1klade sk\u00fasenost\u00ed je naj\u00fa\u010dinnej\u0161ia kombin\u00e1cia kamerov\u00e9ho syst\u00e9mu, ochrann\u00fdch \u010dipov na tovare a umelej inteligencie. Kamery odstra\u0161uj\u00fa zlodejov, \u010dipy sp\u00fa\u0161\u0165aj\u00fa alarm pri pokuse o kr\u00e1de\u017e a AI pom\u00e1ha identifikova\u0165 podozriv\u00e9 spr\u00e1vanie v re\u00e1lnom \u010dase,&#8220; pop\u00edsala Kuklov\u00e1.<\/p>\n<p>Inteligentn\u00e9 pokladni\u010dn\u00e9 syst\u00e9my Jednota ozna\u010dila ako pr\u00ednosn\u00e9, no napriek tomu predstavuj\u00fa zna\u010dn\u00e9 investi\u010dn\u00e9 za\u0165a\u017eenie.<\/p>\n<p>&#8222;Bezpe\u010dnos\u0165 na na\u0161ich predajniach zabezpe\u010duj\u00fa str\u00e1\u017ene slu\u017eby, ktor\u00e9 sleduj\u00fa a priebe\u017ene reaguj\u00fa na aktu\u00e1lne trendy. Pr\u00edstup je nastaven\u00fd individu\u00e1lne pod\u013ea regi\u00f3nu a pod\u013ea toho, ktor\u00e9 opatrenie je kde \u00fa\u010dinn\u00e9. Jedn\u00fdm z realizovan\u00fdch krokov bola aj in\u0161tal\u00e1cia turniketov za pokladni\u010dnou z\u00f3nou na v\u0161etk\u00fdch na\u0161ich predajniach,&#8220; zareagovala na ot\u00e1zky Topiek hovorky\u0148a re\u0165azca Kaufland Nikoleta L\u00f6rincov\u00e1.<\/p>\n","protected":false},"excerpt":{"rendered":"Re\u0165azce reaguj\u00fa na to, \u010di zlodejov l\u00e1kaj\u00fa samoobslu\u017en\u00e9 pokladne. (Zdroj: gettyimages.com) BRATISLAVA &#8211; Modern\u00e9 technol\u00f3gie neu\u013eah\u010duj\u00fa svet iba&hellip;\n","protected":false},"author":2,"featured_media":21445,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[7570,8532,10417,43,40,44,39,42,45,41,10416,10415,234,302],"class_list":{"0":"post-21444","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-slovensko","8":"tag-obchody","9":"tag-retazce","10":"tag-samoobsluzna-pokladna","11":"tag-sk","12":"tag-slovak","13":"tag-slovak-republic","14":"tag-slovakia","15":"tag-slovencina","16":"tag-slovenska-republika","17":"tag-slovensko","18":"tag-spekulanti","19":"tag-triky","20":"tag-umela-inteligencia","21":"tag-zlodeji"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@sk\/116248329800106828","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts\/21444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/comments?post=21444"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts\/21444\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/media\/21445"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/media?parent=21444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/categories?post=21444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/tags?post=21444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}