IP\u010dko pre ZSSK poskytuje odborn\u00e9 slu\u017eby na z\u00e1klade uzatvorenej r\u00e1mcovej zmluvy. Spolupr\u00e1ca sa za\u010dala v decembri 2024 zaveden\u00edm \u0161pecializovan\u00e9ho e-mailov\u00e9ho kontaktu pre zamestnancov a postupne sa roz\u0161\u00edrila o \u010fal\u0161ie aktivity vr\u00e1tane systematick\u00fdch v\u00fdjazdov interven\u010dn\u00fdch t\u00edmov a prevent\u00edvnej kampane vo vlakoch. Vyhodnotenie sa t\u00fdka prv\u00e9ho kvart\u00e1lu od za\u010diatku platnosti roz\u0161\u00edrenej zmluvy, teda obdobia november a december 2025 a janu\u00e1r 2026. Zmluva je uzatvoren\u00e1 na cel\u00fd rok 2026.\u00a0<\/p>\n
\u201eSpolupr\u00e1ca s IP\u010dkom m\u00e1 dve d\u00f4le\u017eit\u00e9 \u00farovne. V\u00a0prvom rade starostlivos\u0165 o du\u0161evn\u00e9 zdravie na\u0161ich zamestnancov. Pr\u00e1ve preto im spolo\u010dne poskytujeme bezpe\u010dn\u00fd priestor \u2013 \u0161pecializovan\u00fd e-mailov\u00fd kontakt, cez ktor\u00fd z\u00edskaj\u00fa odborn\u00fa psychologick\u00fa pomoc. Mimoriadne udalosti v prev\u00e1dzke predstavuj\u00fa ve\u013ek\u00fa psychick\u00fa z\u00e1\u0165a\u017e pre \u013eud\u00ed v prvej l\u00ednii. Vo vybran\u00fdch region\u00e1lnych vlakoch, pilotne v\u00a0okol\u00ed Trnavy, preto zabezpe\u010dujeme kontaktn\u00e9 inform\u00e1cie na pomocn\u00fa linku IP\u010dka ur\u010den\u00e9 pre verejnos\u0165. Cie\u013eom je, aby na\u0161i zamestnanci aj cestuj\u00faci vedeli, \u017ee v n\u00e1ro\u010dn\u00fdch \u017eivotn\u00fdch situ\u00e1ci\u00e1ch maj\u00fa dostupn\u00fa odborn\u00fa pomoc,\u201c hovor\u00ed Jana P\u00f4bi\u0161ov\u00e1, riadite\u013eka odboru komunik\u00e1cie ZSSK.<\/p>\n
\u201eMimoriadne udalosti na \u017eeleznici s\u00fa extr\u00e9mne n\u00e1ro\u010dn\u00e9 situ\u00e1cie \u2013 pre ru\u0161\u0148ovodi\u010dov, ktor\u00ed s\u00fa \u010dasto priamo konfrontovan\u00ed s tragick\u00fdmi momentmi, pre ich rodiny, ktor\u00e9 t\u00fato z\u00e1\u0165a\u017e pre\u017e\u00edvaj\u00fa spolu s nimi, aj pre cestuj\u00facich, ktor\u00ed sa ocitn\u00fa v ne\u010dakanej kr\u00edze. T\u00fdchto situ\u00e1ci\u00ed nebolo m\u00e1lo a ka\u017ed\u00e1 z nich zanech\u00e1va stopu. Pr\u00e1ve preto je d\u00f4le\u017eit\u00e9, aby odborn\u00e1 pomoc bola okam\u017eit\u00e1, dostupn\u00e1 a bez stigmy. Ve\u013emi si v\u00e1\u017eime d\u00f4veru ZSSK a te\u0161\u00ed n\u00e1s, \u017ee spolu m\u00f4\u017eeme vytv\u00e1ra\u0165 prostredie, kde je starostlivos\u0165 o du\u0161evn\u00e9 zdravie prirodzenou s\u00fa\u010das\u0165ou bezpe\u010dnosti. V tejto spolupr\u00e1ci chceme pokra\u010dova\u0165 a \u010falej ju rozv\u00edja\u0165,\u201c hovor\u00ed Marek Madro, riadite\u013e IP\u010dka.<\/p>\n
Po mimoriadnych udalostiach mus\u00ed by\u0165 podpora okam\u017eit\u00e1 <\/p>\n
Mimoriadne udalosti na \u017eeleznici nezasahuj\u00fa len prev\u00e1dzku, ale predov\u0161etk\u00fdm \u013eud\u00ed. V\u00fdznamn\u00fa \u010das\u0165 spolupr\u00e1ce preto tvorili v\u00fdjazdy Kr\u00edzov\u00e9ho interven\u010dn\u00e9ho t\u00edmu IP\u010dko. T\u00edmy poskytovali okam\u017eit\u00fa psychologick\u00fa pomoc priamo na mieste udalost\u00ed ru\u0161\u0148ovodi\u010dom, cestuj\u00facim aj zasahuj\u00facim zlo\u017ek\u00e1m a n\u00e1sledne zabezpe\u010dovali aj opakovan\u00fa odborn\u00fa starostlivos\u0165.<\/p>\n
Podpora presahuje pracovn\u00e9 prostredie <\/p>\n
\u0160pecializovan\u00fd e-mailov\u00fd kontakt, ktor\u00fd IP\u010dko pre ZSSK prev\u00e1dzkuje od decembra 2024, sl\u00fa\u017ei ako bezpe\u010dn\u00fd a anonymn\u00fd priestor pre zamestnancov a ich rodinn\u00fdch pr\u00edslu\u0161n\u00edkov. V obdob\u00ed november 2025 a\u017e janu\u00e1r 2026 bolo prostredn\u00edctvom tohto kontaktu prijat\u00fdch 63 podnetov. Kontakty boli opakovan\u00e9 v 42 % pr\u00edpadoch, \u010do nazna\u010duje potrebu kontinu\u00e1lnej podpory, nie iba jednorazovej intervencie. V\u00e4\u010d\u0161inu kontaktov tvorili bl\u00edzke osoby zamestnancov, \u010do poukazuje na to, \u017ee psychick\u00e1 z\u00e1\u0165a\u017e sa \u010dasto pren\u00e1\u0161a aj do rodinn\u00e9ho prostredia.<\/p>\n
Verejn\u00e1 doprava m\u00e1 by\u0165 bezpe\u010dn\u00e1 \u2013 aj psychicky <\/p>\n
ZSSK sa z\u00e1rove\u0148 rozhodla citlivo oslovi\u0165 aj cestuj\u00facu verejnos\u0165. Pilotn\u00e1 n\u00e1lepkov\u00e1 kampa\u0148 prebieha v region\u00e1lnych osobn\u00fdch vlakoch, najm\u00e4 v okol\u00ed Trnavy. Na zrkadl\u00e1ch toaliet vo vybran\u00fdch spojoch s\u00fa umiestnen\u00e9 jednoduch\u00e9 vizu\u00e1ly s odkazom na Kr\u00edzov\u00fa linku pomoci IP\u010dko, ktor\u00e1 funguje nonstop, bezplatne a anonymne.\u00a0<\/p>\n
Cie\u013eom kampane je pripomen\u00fa\u0165, \u017ee pomoc existuje a je dostupn\u00e1.\u00a0 <\/p>\n
Prv\u00e9 vyhodnotenie ukazuje, \u017ee kampa\u0148 m\u00e1 v\u00fdznam. IP\u010dko zaznamenalo 104 kontaktov od cestuj\u00facich, ktor\u00ed reagovali na inform\u00e1cie z vizu\u00e1lov vo vlakoch. Z toho 64 % tvorili \u017eeny a 36 % mu\u017ei. Naj\u010dastej\u0161ie t\u00e9my zah\u0155\u0148ali osamelos\u0165, \u00fazkos\u0165, stres, pocity nepochopenia, sympt\u00f3my depresie a\u00a0\u010fal\u0161ie v\u00e1\u017ene psychick\u00e9 \u0165a\u017ekosti. Na z\u00e1klade prv\u00e9ho vyhodnotenia pl\u00e1nuje ZSSK v spolupr\u00e1ci s IP\u010dkom postupn\u00e9 roz\u0161\u00edrenie kampane do \u010fal\u0161\u00edch regi\u00f3nov. (TS)<\/p>\n","protected":false},"excerpt":{"rendered":"IP\u010dko pre ZSSK poskytuje odborn\u00e9 slu\u017eby na z\u00e1klade uzatvorenej r\u00e1mcovej zmluvy. Spolupr\u00e1ca sa za\u010dala v decembri 2024 zaveden\u00edm…\n","protected":false},"author":2,"featured_media":458,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[456,457,137,458,459,460,43,40,39,42,41,461,36,462,463,464],"class_list":{"0":"post-457","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-kosice","8":"tag-dusevneho","9":"tag-ipckom","10":"tag-kosice","11":"tag-podpore","12":"tag-pokracuje","13":"tag-pri","14":"tag-sk","15":"tag-slovak","16":"tag-slovakia","17":"tag-slovencina","18":"tag-slovensko","19":"tag-spolupraci","20":"tag-spravy","21":"tag-zdravia","22":"tag-zdravie","23":"tag-zssk"},"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts\/457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/comments?post=457"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/posts\/457\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/media\/458"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/media?parent=457"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/categories?post=457"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/sk\/wp-json\/wp\/v2\/tags?post=457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Kontakt na pomoc: Kr\u00edzov\u00e1 linka pomoci IP\u010dko 0800 500 333 (nonstop, zadarmo, anonymne) e-mail: [email\u00a0protected]<\/a>.<\/p>\n