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\n\t\t\tAccording to Telef\u00f3nica\u2019s Alex Harmand, agentic AI changes how network APIs generate revenue by shifting pricing away from individual API calls <\/p>\n
Telef\u00f3nica and Nokia have recently collaborated\u00a0to test how AI software agents could support the use of network APIs<\/a>, as part of\u00a0the GSMA Open Gateway initiative\u00a0<\/a>to standardize access to telecom network capabilities. Initial testing has focused on a fraud prevention use case in a lab environment. Telef\u00f3nica is using Nokia\u2019s Network Exposure Platform to expose network APIs and related functions \u2014 including SIM swap and device swap \u2014 while Nokia\u2019s Network as Code platform aggregates those capabilities for application developers.<\/p>\n The collaboration reflects a broader industry shift toward agentic AI, where autonomous software can discover, combine, and monetize network capabilities without direct developer orchestration.<\/p>\n RCR Wireless News caught up with Telef\u00f3nica\u2019s Core and Platforms Senior Manager Alex Harmand to discuss the top use cases \u2014 beyond fraud detection \u2014 that will drive the most meaningful revenue from agent-enabled network APIs. <\/p>\n Here\u2019s what he said:<\/p>\n Identity and Trust Orchestration. An AI agent can dynamically integrate number verification, SIM status, device context, and location data to generate a real-time contextual identity confidence score. \u201cThis supports onboarding, account recovery, and step-up authentication with clear monetization through reduced fraud losses and lower friction,\u201d said Harmand.<\/p>\n Context-aware risk scoring for payments and commerce. In this use case, the agent evaluates transaction context in real time and selects the most relevant trust signals dynamically, rather than relying on static fraud rules, which Harmand said enables \u201cadaptive authentication flows and risk-based pricing models\u201d that directly improve approval rates and reduce chargebacks for payment providers and e-commerce platforms.<\/p>\n Predictive Intelligence-as-a-Service. Prediction-driven agents move beyond simple validation toward proactive optimization. At MWC, Telef\u00f3nica and Mavenir will showcase a No-Show Prediction agent that forecasts attendance likelihood and triggers targeted interventions to reduce missed appointments. According to Harmand, this use case has clear monetization potential across healthcare, retail, field services, and logistics, where no-shows directly impact revenue.<\/p>\n Network quality and SLA optimization for enterprises. For B2B customers, an AI agent could interpret intent \u2014 such as ensuring optimal connectivity for a specific application \u2014 and dynamically evaluate factors like latency, congestion, slice availability, and policy constraints. While still early-stage, it represents a promising future use case.<\/p>\n \u201cThis is particularly relevant for cloud gaming, media streaming, IoT fleets, and mission-critical enterprise services,\u201d said Harmand, adding that this revenue model is tied to premium connectivity tiers, SLA-backed services, and dynamic quality-on-demand offerings.<\/p>\n Selling outcomes<\/p>\n Big picture, explained Harmand, agentic AI changes how network APIs generate revenue by shifting pricing away from individual API calls toward outcome-based consumption. Instead of billing per endpoint request, operators monetize each agent execution \u2014 meaning customers pay for a completed objective, such as a fraud assessment, identity verification, or no-show prediction. <\/p>\n Behind the scenes, an agent may orchestrate multiple APIs and network capabilities, but commercially it is sold as a single, productized action. This simplifies pricing while allowing operators to capture greater value from higher-level automation.<\/p>\n The model also enables operators to package capabilities into bundled services rather than exposing standalone APIs. Offers such as Identity and Trust or Commerce Risk Scoring combine multiple signals and functions into one solution, creating clearer commercial propositions for enterprises.<\/p>\n In practice, agentic APIs shift monetization from selling technical access to selling outcomes \u2014 improving customer predictability while increasing average revenue per user by pricing the solution itself rather than each underlying microservice.<\/p>\n \u201cThe customer still gets a predictable commercial model, and we capture more value because one agent run may orchestrate multiple underlying capabilities,\u201d said Harmand.<\/p>\n","protected":false},"excerpt":{"rendered":"497 According to Telef\u00f3nica\u2019s Alex Harmand, agentic AI changes how network APIs generate revenue by shifting pricing away…\n","protected":false},"author":2,"featured_media":17851,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[124],"tags":[155],"class_list":{"0":"post-17850","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-telefonica","8":"tag-telefonica"},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/posts\/17850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/comments?post=17850"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/posts\/17850\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/media\/17851"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/media?parent=17850"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/categories?post=17850"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/tags?post=17850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}