The ranking is based on independent customer feedback, evaluating key dimensions such as trust, customer service, digital experience, and transparency of products and conditions. This recognition highlights BBVA\u2019s commitment to delivering a fully digital, simple and transparent banking experience tailored to customer needs.<\/p>\n
BBVA\u2019s progress in the ranking reflects both high levels of customer satisfaction and sustained growth in Italy, where the bank is nearing 900,000 customers nationwide, confirming the strong momentum of its digital banking model.<\/p>\n
Unlike traditional industry rankings, the Forbes list is entirely based on clients\u2019 opinions, making this achievement a direct reflection of customer trust.<\/p>\n
\u201cBeing recognized among the top three banks in Italy by our customers is a great achievement for BBVA,\u201d said Walter Rizzi, Head of Digital Banking at BBVA in Italy. \u201cThis result confirms that our focus on delivering a simple, transparent and fully digital banking experience is resonating strongly with customers and redefining what banking can look like in Italy. We will continue to innovate and work every day to earn their trust.\u201d<\/p>\n
Since its entry into the Italian market as a fully digital and mobile-first bank, BBVA has quickly established itself as the benchmark challenger bank, thanks to a competitive offering, a simple and intuitive user experience, and the foundations of one of Europe\u2019s leading banking groups. This unique combination allows BBVA to offer the agility and innovation of a top digital player while ensuring the security, solidity, and reliability of a leading international financial institution.<\/p>\n","protected":false},"excerpt":{"rendered":"The ranking is based on independent customer feedback, evaluating key dimensions such as trust, customer service, digital experience,…\n","protected":false},"author":2,"featured_media":3278,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[123],"tags":[148],"class_list":{"0":"post-3277","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-bbva","8":"tag-bbva"},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/posts\/3277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/comments?post=3277"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/posts\/3277\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/media\/3278"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/media?parent=3277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/categories?post=3277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/spain\/wp-json\/wp\/v2\/tags?post=3277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}