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Key Terms<\/p>\n
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\n agentic ai
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\n technical
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Agentic AI refers to computer systems that can make their own decisions and take actions without needing someone to tell them what to do each time. It’s like giving a robot a degree of independence to solve problems or achieve goals on its own, which matters because it could change how we work and interact with technology in everyday life.<\/p>\n
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\n 5g network slicing
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\n technical
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A 5G network slice is a virtual, customized portion of a single physical 5G network that behaves like a dedicated network for a particular use \u2014 for example low-latency control for factories, high-capacity video for events, or ultra-reliable links for healthcare devices. Think of it as creating reserved lanes on a highway so different vehicles get the speed and reliability they need. For investors, slicing matters because it lets carriers and equipment makers offer tailored services, open new revenue streams, and justify premium pricing or upgrades while changing cost and competitive dynamics in the telecom market.<\/p>\n
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\n operations support systems (oss)
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\n technical
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Operations support systems (OSS) are the software and tools companies use to run, monitor and maintain their core operational infrastructure\u2014think of a control room that tracks equipment, assigns work, detects and fixes problems, and updates services. For investors, OSS quality affects reliability, operating costs and how quickly a business can scale or roll out new offerings; poor systems can raise downtime, customer loss and expenses, while strong systems improve margins and growth potential.<\/p>\n
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\n multi-domain service orchestration (mdso)
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\n technical
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Multi-domain service orchestration (MDSO) is software that automatically coordinates and manages digital services across different technical domains\u2014such as cloud platforms, telecom networks, and data centers\u2014so they operate together end-to-end. For investors, it matters because effective orchestration cuts operational costs, accelerates time-to-market for new offerings, and makes complex systems easier to scale and monetize, much like an air traffic controller routing flights across multiple airports.<\/p>\n
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\n intent\u2011based design
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\n technical
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Intent-based design is a product and service approach that shapes interfaces and features around what users are trying to accomplish, rather than forcing them to follow preset steps. It uses signals and simple rules to anticipate needs\u2014like a thermostat that learns when you want the room warmer\u2014and then streamlines actions to make outcomes quicker and less error-prone. Investors care because faster adoption, lower support costs and clearer workflows can drive revenue growth, reduce churn and limit operational or compliance risks.<\/p>\n
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\n multi\u2011domain orchestration
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\n technical
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Coordinating multiple, separate technology or operational areas\u2014such as networks, software, cloud services and business processes\u2014so they work together as a single, automated service. Like a conductor bringing different sections of an orchestra into sync, multi-domain orchestration reduces errors, speeds up new product rollouts and lowers ongoing costs, so investors can expect better reliability, faster growth and clearer cost control from companies that use it well.<\/p>\n
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\n 06\/23\/2026 – 09:00 AM
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Joint proof of concept shows how agentic AI can reduce complex service design from weeks to minutes<\/p>\n
Collaboration builds on Telef\u00f3nica Deutschland\u2019s Multi\u2011Domain Service Orchestration (MDSO) program<\/p>\n
Results highlight the potential of AI\u2011driven operations for next\u2011generation B2B services<\/p>\n
BERLIN–(BUSINESS WIRE)– \nAs part of Telef\u00f3nica Deutschland\u2019s ongoing transformation of its operations support systems (OSS) and its journey toward higher levels of network autonomy, the company is focused on industrializing service and network deployment through its Service & Network Factory. A key enabler of this transformation is Telef\u00f3nica Deutschland\u2019s Multi\u2011Domain Service Orchestration (MDSO) program, which provides end\u2011to\u2011end orchestration across network domains and underpins the introduction of new, complex services.<\/p>\n \nWithin this context, 5G network slicing represents a critical use case: a high\u2011value B2B service characterized by complex specifications, evolving standards, and a strong dependence on expert knowledge. Designing and deploying slicing services efficiently is essential to reducing time to market while maintaining service quality and consistency across domains.<\/p>\n \nTo address these challenges, Telef\u00f3nica Deutschland collaborated with Blue Planet to test how AI agents could support engineers throughout the service lifecycle\u2014from intent\u2011based design to catalog creation and fulfillment. The PoC leveraged Blue Planet AI Studio<\/a>, an OSS\u2011native platform for building and running AI agents, integrated directly with Telef\u00f3nica Deutschland\u2019s existing MDSO environment<\/a>. This ensured that AI\u2011driven automation was embedded into real operational workflows rather than operating as a standalone experiment.<\/p>\n \nThe results of the PoC were significant. Tasks that previously required highly specialized expertise and manual effort\u2014such as defining slice specifications and generating standards\u2011compliant service payloads\u2014were completed in minutes instead of weeks. By abstracting complex standards and parameters into AI agents and reusing catalog elements managed through MDSO, the solution improved design speed, consistency, and quality, while reducing errors through guided, repeatable processes.<\/p>\n \n\u201cDesigning and delivering 5G network slicing services at scale is inherently complex and places significant demands on engineering teams,\u201d said Eva Ulicevic, Director of Architecture, Strategy and Technology Enablement at Telef\u00f3nica Deutschland. \u201cThis proof of concept has shown that AI agents, when integrated with our MDSO framework, can meaningfully simplify service design, reduce lead times, and help democratize expert knowledge. It is an important validation of how intent\u2011based, AI\u2011driven approaches can support our evolution toward more autonomous operations, allowing us to provide additional and enhanced customer services.\u201d<\/p>\n \nThe PoC also reflects Telef\u00f3nica\u2019s broader vision for AI-native operations and increasing network autonomy. \u201cThis proof of concept supports Telef\u00f3nica\u2019s ambition to advance towards higher levels of network autonomy, reinforcing the role of AI in transforming service and network operations. Moving beyond traditional automation requires evolving operational systems into AI-native platforms that can progressively increase autonomy,\u201d said Javier Garc\u00eda, Head of Core IT at Telef\u00f3nica Global CTIO.<\/p>\n \nFrom Blue Planet\u2019s perspective, the collaboration highlights the value of combining agentic AI with a mature orchestration foundation. \u201cTelef\u00f3nica Deutschland brought a clear operational vision and a robust MDSO program to this collaboration,\u201d said Joe Cumello, Senior Vice President and General Manager, Blue Planet. \u201cBy building AI agents directly into their orchestration workflows using Blue Planet AI Studio, this PoC demonstrates how service providers can accelerate innovation while maintaining control, standards compliance, and operational rigor.\u201d<\/p>\n \nBeyond the immediate outcomes, the PoC provides valuable insight into how AI\u2011driven automation can complement multi\u2011domain orchestration to support the future evolution of network and service operations. By validating the role of AI agents within the MDSO framework, Telef\u00f3nica Deutschland and Blue Planet have established a foundation for scaling this approach to additional use cases and enabling more dynamic, intent\u2011based services.<\/p>\n \nAbout Telef\u00f3nica Deutschland<\/p>\n \nTelef\u00f3nica Deutschland is a leading full-service provider of telecommunications services for residential and business customers. The portfolio of the core brand O2 and various secondary and partner brands includes not only traditional telephone and Internet connections, but also innovative digital services in the areas of the Internet of Things, security, entertainment, and data analysis. In mobile communications, Telef\u00f3nica Germany serves over 35 million mobile connections (as of December 31, 2025). The company is a leading mobile communications provider in the consumer market and in the market for innovative partner offerings, as well as a rapidly growing provider in the solutions business for corporate customers. The company’s powerful and award-winning mobile network reaches more than 99 percent of the population. In the fixed-line network, Telef\u00f3nica Germany offers its customers leading technological diversity and geographical availability in Germany. In fiscal year 2025, the company generated revenue of \u20ac8.2 billion and employed 7,650 people at the end of 2025. The company is majority-owned by the Spanish telecommunications group Telef\u00f3nica S.A., based in Madrid, one of the world’s largest telecommunications groups.<\/p>\n \nAbout Blue Planet<\/p>\n \nBlue Planet empowers communications service providers (CSPs) to be more software-driven, digital businesses with the industry\u2019s first truly cloud-native operations support systems (OSS) platform. The Blue Planet intelligent automation portfolio helps CSPs automate network and service operations to speed the introduction of new services across any network domain or vendor. A division of Ciena<\/a> and a key provider for many of the world\u2019s leading CSPs, Blue Planet brings unparalleled expertise in accelerating digital transformation. For updates on Blue Planet, visit http:\/\/www.blueplanet.com\/<\/a>.<\/p>\n \nNote to Ciena Investors<\/p>\n \nYou are encouraged to review the Investors section<\/a> of our website, where we routinely post press releases, SEC filings, recent news, financial results, and other announcements. From time to time we exclusively post material information to this website along with other disclosure channels that we use. This press release contains certain forward-looking statements that are based on our current expectations, forecasts, information and assumptions. These statements involve inherent risks and uncertainties. Actual results or outcomes may differ materially from those stated or implied, because of risks and uncertainties, including those detailed in our most recent annual and quarterly reports filed with the SEC. Forward-looking statements include statements regarding our expectations, beliefs, intentions or strategies and can be identified by words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “should,” “will,” and “would” or similar words. Ciena assumes no obligation to update the information included in this press release, whether as a result of new information, future events or otherwise.<\/p>\n View source version on businesswire.com: https:\/\/www.businesswire.com\/news\/home\/20260623839595\/en\/<\/a><\/p>\n \nPress Contacts:
\nTelef\u00f3nica Deutschland<\/a> and Blue Planet<\/a>, a division of Ciena<\/a> (NYSE: CIEN<\/a>), have successfully completed a joint proof of concept (PoC) exploring the use of AI agents to accelerate the design and fulfillment of advanced 5G network slicing services. The initiative demonstrates how agentic AI can help communications service providers address the growing operational complexity of next\u2011generation services while significantly reducing service design time.<\/p>\n<\/p>\n
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Wei Wei Chua
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Ciena Corporation
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+65 9833 2654
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pr@ciena.com<\/a><\/p>\n