Goodbye Per-Seat Pricing: Why Outcome-Based AI Pricing Is Reshaping Monetization for MSPs and UC Providers
In the old world, “pricing” was a thing you could point at. A phone system cost this much.…
WEF Taps Salesforce EVA Agent to Orchestrate CX for 3,000 Leaders in Davos
Spending time interviewing CX leaders reveals a common tension. Everyone talks about personalisation and proactive service, yet most…
Parloa Valued at $3 Billion with $350M Series D to Lead Agentic AI for Customer Experience
Parloa, the premier provider of AI agents elevating enterprise customer experience, announced it has raised $350 million in…
How autonomous AI agents are now strategically transforming sales 📈 and procurement 🛒
The union of forces: Why procurement and sales must merge in the digital age The end of traditional…
Using Unstructured Content For Agentic AI: A Big Enterprise Bottleneck
Enterprises are facing key challenges in harnessing their unstructured data so they can make the most of their…
How Quantum Computing Power Fuels the Ascent of AI Agents
At the 2026 Consumer Electronics Show (CES), a brand – new “CES Foundry” zone made its debut. Here,…
Transactive Memory May Be The Key To Unlocking Value With Agentic AI
SHANGHAI, CHINA – JULY 28 2025: People visit the Amazon booth to learn about AWS Agentic AI during…
‘Be Prepared To Go Faster’
With autonomous cyberattacks expected to surge going forward, adopting a security posture that can respond rapidly to threats…
Exabeam focuses on security for autonomous AI agents
Exabeam is expanding its New-Scale platform with security functionality specifically aimed at AI agents. With this expansion, the…
Agentic AI In Financial Services
Agentic AI presents an opportunity to reimagine how financial institutions operate. Customer journeys can become hyper-personalised as agents…
Agentic AI Takes the Wheel in Travel Planning and Booking
Travel commerce is shifting from discovery to decision-making as artificial intelligence (AI) agents take control of itineraries and…
DOGE Laid Off the Humans. Now the IRS Is Deploying AI Agents
Months after Elon Musk and the Department of Government Efficiency stripped the Internal Revenue Service for parts and…