Driving Customer Value through the New Salesforce Partner Program
Andrew Kisslo SVP, Partner Programs and Strategy — March 2, 2026 — The shift to an Agentic Enterprise marks a…
Who Owns the Agentic Buying Moment?
The Gist Agentic commerce marks a generational shift in how buying happens. Like the internet, mobile, and ecommerce…
Parloa Raises $350M, Advances Conversational AI for Customer Experience
The Gist Major funding round. Parloa raised $350M Series D led by General Catalyst. Expansion focus. Funds support…
Improve Customer Lifetime Value With Smart CX Metrics
The Gist: Improve customer loyalty. Understanding CX metrics like NPS and CSAT helps you track satisfaction and build…