Agentic AI Takes the Wheel in Travel Planning and Booking
Travel commerce is shifting from discovery to decision-making as artificial intelligence (AI) agents take control of itineraries and…
Listening Economy: Profitable Customer Conversations
The most impactful insights often emerge not from boardrooms or whiteboards but from direct conversations with customers. For…
Trump Says US Has Decided to Impose Tariffs on EU
President Donald Trump reportedly said Wednesday (Feb. 26) that the U.S. has decided to impose tariffs on the European…
CVS Unveils AI-Powered App in New Digital-First Strategy
Digital personalization in the healthcare industry is critical to elevate the customer experience. In keeping with that theme,…
Connected Economy Takes Center Stage
The biggest tech show in the world, CES 2025 next month in Las Vegas, is landing squarely on…
Temu and Shein Target Toy Sales While Growing in US and Europe
Temu and Shein reportedly are likely to account for a greater share of toy sales in America and Europe during…
Combatting API Vulnerabilities, AI-Driven Threats in Gig Economy
The success of the gig economy hinges on its underlying digital ecosystem, particularly APIs, which power real-time services…
Apple’s AI Smart Home Hub May Include eCommerce Capabilities
Apple’s reported upcoming artificial intelligence (AI)-powered display, launching as early as March, could shake up the connected device market…
AI Drives User Engagement and Growth
Alphabet held its quarterly earnings call today (Oct. 29) and like the past few such events the content…