AAI Read More Agentic AI Bridges CX Insights to Action2026-01-25 Medallia Inc. and Ada, two frontrunners in customer experience software, unveiled a partnership on January 21, 2026, to…
AAI Read More Parloa Raises $350M, Advances Conversational AI for Customer Experience2026-01-15 The Gist Major funding round. Parloa raised $350M Series D led by General Catalyst. Expansion focus. Funds support…