iTWire TV: NiCE Bets Big on Australia as Agentic AI Rewires the Contact Centre
Nigel Lindsay-Smith has been in the job for a few weeks. He’s already opened a new Sydney headquarters, he’s…
Blue Yonder rolls out agentic AI across supply chains
Blue Yonder has expanded its agentic AI tools and role-specific mobile applications across its planning and execution software,…
NTT DATA & AWS expand global agentic AI cloud push
NTT DATA has signed a multi-year strategic collaboration agreement with Amazon Web Services that focuses on enterprise cloud…
Cirrus granted Royal Warrant by His Majesty King Charles III
Cirrus, the leading provider of contact centre software, is proud to announce it has been granted a Royal…