crm

Summary Africa’s CRM wealth can only support value addition if partnerships move beyond extraction towards local…

There is no shortage of AI vendors promising accuracy, efficiency, and transformative results. Walk any contact center conference…

Apr 6, 2026 Agentic artificial intelligence is identified as a potential market megatrend, according to a recent analysis…

From another Salesforce AI invention to an expanded Vonage and ServiceNow partnership, here are extracts from some of…

This post is written by Mag Rodriguez, Founder and CEO of EVEN, a direct-to-consumer music infrastructure platform. EVEN…

Global software spending stood at a massive $1.25 trillion, per Garner, last year. It is currently bloated with…

Key Points Salesforce and SentinelOne both saw directors buy shares in December. Salesforce has a big opportunity with…

European aviation evaluators have begun test flights of China’s home-grown C919 airliner in Shanghai, the Post has learned,…

Van techniek tot strategie: een digitale padvinder Reinders omschrijft zichzelf als “van huis uit iemand die altijd bezig…

Whether you’re managing a small team or a bustling workspace, the new Bitrix24 is designed to help your…

Customer relationship management systems can provide extensive analytics and reporting capabilities for businesses to better understand their sales…

From geopolitical competition to CRM strategic cooperation: the EU-Indonesia-Africa triangle