Elemental Concept expands to Australia with CX model
SOFIAH NICHOLE SALIVIO News Editor Elemental Concept has expanded into Australia, bringing its Causal CX approach to the…
Telenor Denmark Reports Strong Q2, Highlights 5G and Digital Infrastructure Investments
Telenor Denmark reported record-high customer satisfaction, continued mobile subscriber growth, and higher service revenue in the second…
NICE Highlights Agentic AI Results And Pindrop Security In CX Strategy
Never miss an important update on your stock portfolio and cut through the noise. Over 7 million investors…
PPG included in Wall Street Journal’s Best-Managed Companies list for second consecutive year
PITTSBURGH, December 12, 2025–(BUSINESS WIRE)–PPG (NYSE:PPG) today announced its inclusion in the Wall Street Journal’s 250 Best-Managed Companies…
Tariffs Accelerate Buying Decisions While Transparency Drives Sales Satisfaction, J.D. Power Finds
Porsche Ranks Highest among Premium Brands for Third Consecutive Year; Buick Ranks Highest among Mass Market Brands TROY,…
SOTI launches dashboards to optimise Australian retail tech use
SOTI has released new Personal Shopper Device Utilisation and Store Comparison Dashboards aimed at improving the management of…
Improve Customer Lifetime Value With Smart CX Metrics
The Gist: Improve customer loyalty. Understanding CX metrics like NPS and CSAT helps you track satisfaction and build…