Microsoft Bets on Agentic AI to Reframe Customer Experience as a Business Growth Driver
The Gist AI-powered automation. New agentic features automate routine CX and sales tasks. Real-time voice integration. Voice agents…
ASAPP Deploys 5 AI Agents Across Contact Center Lifecycle
The Gist Integrated AI agents. ASAPP adds five specialized AI agents to CXP. End-to-end automation. Agents target full…
DOJO AI Raises $6M Seed Round to Expand Agentic Marketing Platform
The Gist Seed round closed. Armilar led the $6 million raise at a $30 million valuation. Proactive AI…
Canva AI 2.0 Turns the Design Platform Into an Agentic Creative System
The GistAI-driven design. Canva AI 2.0 uses conversational AI for end-to-end design creation.Workflow integration. New features connect Canva with tools…
Augmented Intelligence (AUI) Acquires Quack AI to Scale Agentic Customer Service and AI in CX
The Gist Beyond LLMs? AUI claims LLMs fall down where its neuro-symbolic model thrives. AI talent – acqui-hire. AUI’s…
Decagon Raises $250M for Agentic Customer Experience
The Gist Major funding round. Decagon raised $250 million led by Coatue and Index. AI concierge approach. Company…