Agentic AI is turning WhatsApp into a sales channel
South African businesses have spent years investing in apps, websites, call centres and chatbots. Mobile behaviour, digital convenience…
The Agentic Era Demands a Unified Architecture
In my conversations with CEOs and technology leaders in Mexico, there is one question I hear with increasing…
Meta and Microsoft’s AI Spending: a Tale of Two Earnings Reports
Meta’s message to investors: The AI spending will continue until returns improve. Investors’ response: No thanks. AI spend…
Meta to build first data center in Canada in expansion of global fleet
Meta Platforms will invest around $10 billion to build its first data center in Canada as the company…
Thomas Tuchel knows eight of his England starters vs Croatia – the rest are up grabs
When you read between the lines it becomes glaringly obvious. Thomas Tuchel’s latest messaging is about England having…
Inside Jerusalem’s ambitious bid to reinvent medical innovation
Medical and scientific researchers often keep discoveries quiet until peer-reviewed publication to protect their intellectual property. When they…
Life without the internet in Iran | International
“And suddenly one morning, we felt lost from one another.” This is how Mehrnoosh Shahhosseini, a 52-year-old fashion…
Heathrow, Salesforce Team up to Enhance Airport Customer Service
Nearly 85 million travelers passed through Heathrow Airport in 2025. Amid the hustle and bustle, they had plenty…
Message Received: A WhatsApp Co-founder’s Huge Hospital Donation Exposed Israel’s Health Care Crisis
“The healthcare system in Israel is very competitive and in my opinion, that’s positive thing. When I see…
Paragon is not collaborating with Italian authorities probing spyware attacks, report says
Last year, WhatsApp and Apple notified several people in Italy, including journalists and activists, that they had been…
Absa Bank Strengthens Fraud Prevention, Fraud Investigation Customer Communication and Improves Collections Outcomes Using FICO Technology
South African banking leader innovates with WhatsApp and FICO® Customer Communication Services to engage customers instantly and drive…
Elon Musk Says ‘Can’t Trust WhatsApp’ While Pavel Durov Calls Its Encryption ‘Biggest Consumer Fraud’ — Platform Calls Claims ‘Absurd’
On Thursday, Elon Musk once again targeted Meta Platforms, Inc.’s WhatsApp after reacting to allegations that the platform…