“Staff were clueless as to how it could have got in there”
Sainsbury’s has apologised(Image: Submitted/Bristol Live)
A Sainsbury’s shopper made a bizarre discovery as she peeled the seal off a pot of cheese.
Jasmine Tripp-Edwards was in the middle of making a tiramisu dessert for a friend, when she found that a key ingredient was “contaminated”.
The self-employed hairdresser had bought own-brand mascarpone cheese from the Portishead supermarket last week, only to find a clothing label poking out of the surface.
Sainsbury’s has apologised for the “rare” occurrence, but Jasmine has now been left questioning the slip in hygiene standards that led to the foreign object making it on to the shelves.
She told Bristol Live: “It was really really random, I was making a tiramisu for my friend and I’d not bought enough mascarpone, so I got my boyfriend to go down to Sainsbury’s to buy some.
“It had a plastic lid, and then it had a white film [underneath]. I peeled the film back and there was literally a hole in the cheese, and I could see something in there.”
The Sainsbury’s shopper’s photo of what appears to be a clothing label, embedded in a sealed pot of mascarpone cheese(Image: Submitted/Bristol Live)
The Portishead resident said she was “in disgust” wondering: “What on earth is this?”
Jasmine added: “I didn’t pull all of it out because I wanted to take it back to Sainsbury’s and show them exactly as it was, but I could see it had clothing labels in there for a woman’s top.
“I got straight in the car and when I got down to Sainsbury’s they were very shocked but really lovely and just said for me to go and pick up another one.
A close-up of the foreign object(Image: Submitted/Bristol Live)
“They were clueless as to how it could have physically got in there. From what I could see from the label it wasn’t from a Sainsbury’s top, it was just like that rubbery, papery material of label that you get with clothing.
“It was really odd, it was like someone had literally just chucked their rubbish in with the mix or something.”
Though she said it would not deter her from shopping at Sainsbury’s again as it was the first issue she had encountered, she questioned if there should be a product recall, in case the whole batch was affected.
Jasmine said: “It does make me think what actually goes on in the factories that we don’t really know about, for that to get in there.
“Because that [pot] was contaminated, really I shouldn’t have been able to pick up the same one again.”
A Sainsbury’s spokesperson told Bristol Live: “We have processes in place to ensure our products meet our usual high standards. We’ve apologised to the customer for this rare experience and have replaced the item.”