A frequent flyer said the issue was ‘madness’
A general view of Bristol Airport (file image)(Image: Bristol Post)
A disgusted passenger has called for better enforcement of the no-smoking zones outside Bristol Airport.
In a complaint shared with Bristol Live, the frequent flyer claimed her family is often forced to breathe in “unpleasant” second-hand smoke as they unload their suitcases at the ‘Drop and Go’ car park – despite clear signage stating smoking is banned there.
The traveller, who preferred not to be named, said: “I travel regularly via the airport and when I get out of a car to unload my luggage, my family and I are forced to breathe in second-hand smoke from people lighting up right next to the bays.
“This is a covered area and there is signage clearly stating that smoking is prohibited and it should not be treated as a smoking zone, but there appears to be no enforcement of these rules whatsoever. I’ve never seen staff present, let alone challenging people.
“It’s unpleasant, unhygienic, and unacceptable, especially when the airport should be doing everything it can to support safe and healthy travel. I’ve also noticed a general lack of effort to police smoking elsewhere around the terminal entrances.”
She said the issue mainly concerned the shelter at the Drop and Go area, but she had also noticed people smoking elsewhere outside the terminal building, including the exit next to the arrivals area where another ‘no smoking’ sign is in place.
The passenger added: “Big groups of people are just lighting up as soon as they get out the door. Walking to and from the car park. Everywhere really.”
She said she had even seen someone smoking a cigar there, calling the situation “madness” and “a public health hazard”.
There are certain areas designated for smokers at the airport, and Bristol Airport has reminded travellers to be “respectful” of the rules. These rules also apply to people who vape, as well as those who smoke.
A spokesperson said: “Bristol Airport has designated outside smoking areas at the front of the terminal building and after security by Gate 4. We ask that passengers are respectful to other customers and only smoke or vape in these areas.”
Earlier this month a major change came into force at the drop-off parking zone, with the machines becoming cashless as of Monday, May 12. This means after dropping off passengers, customers will be able to drive straight up to the barrier and pay by card, contactless., Apple or Google Pay, but they will no longer be able to pay in cash.
The current fee for the drop-off zone is £7 for 10 minutes, jumping up to £9 for up to 20 minutes, £13 for 40 minutes and £30 for up to an hour. The airport recommends that for drop-offs lasting longer than 10 minutes, its short-stay car park or waiting zone car park are better options, with the latter offering free parking for up to an hour.