Ashurst Care Home provides care for young people with complex mental health needs and is run by care provider Care in Mind.
The home, on Albert Road in Heaton, was visited by inspectors from the Care Quality Commission (CQC) in April of this year.
It had last been inspected in August of 2023, but a new inspection was needed because of the high number of statutory notifications the CQC received about the people in the care home.
Inspectors found that the home had maintained the standards of the last inspection and once again gave it an overall rating of ‘good’.
They gave it a ‘good’ rating for all six categories – safe, effective, caring, responsive and well-led.
The staff and residents at Ashurst said they are ‘incredibly pleased’ with the outcome of the inspection (Image: Lauren Ugbode) Lauren Ugbode, Head of Operations at Care in Mind, said: “We are incredibly proud of the team at Ashurst for their dedication, professionalism, and heartfelt commitment to the young people in our care.
“This latest CQC report is a clear reflection of the tireless work our staff do every day to create a safe, therapeutic, and empowering environment for those we support.
“At Care in Mind, we understand that many of the young people who come to us have experienced considerable challenges, including multiple hospital admissions or placement breakdowns.
“That’s why our model is built around consistency, compassion, and evidence-based care.
“The CQC’s recognition of the team’s skill and commitment reinforces our belief in our approach, and we are incredibly pleased that Ashurst is setting such a high standard.
“We will continue working hard to deliver outstanding care, support our staff in their professional development, and ensure our services remain a place of hope and healing for those who need it most.”
Inspectors said that there were “robust systems in place” to support safety and manage risk, and that staff support the people in the home “to take part in activities and to pursue their interests”.
They said: “They worked with people to plan for when they experienced periods of distress.”
Ashurst Care Home in Heaton (Image: Google Maps) Inspectors said that people staying at the home are encourage to have “maximum choice and control of their lives”.
They said that staff supported them “in the least restrictive way possible and in their best interests.”
The report said: “A relative told us they were impressed by how the transition to the placement was managed, they said, ‘My relative went and had a day visit and then an overnight visit before moving in.'”
Inspectors spoke with a relative of someone using the service, who called it “really good” and said the transition into was “well managed”.
They said: “I only go once a month and it is always nice and clean; they have games in the dining room, it’s all really good.”
Have a story? Get in touch at eoin.mccaul@newsquest.co.uk
Staff also spoke highly of the support that they got from management, telling inspectors that “they felt valued and were treated with respect”.
They said that the manager “always check in” with them “regularly” and “welcome” any concerns they raise.
The manager said that they had an “open-door day” every month in which staff and people could speak with them and voice any concerns.
READ MORE: Royal Bolton Hospital celebrates special volunteers
READ MORE: Bolton second most improved NHS trust for emergency department
READ MORE: Independent investigation after death at Royal Bolton Hospital
One staff member said: “Leaders are very knowledgeable and approachable and are always visible.”
A family member of a person placed in the care home said that their relative was “really lucky to get a placement like this”.
Inspectors said that the care come was committed to “ensuring quality assurance” and in place to maintain “high standards of care and ensure the well-being of people”.