London Ambulance Service (LAS) is urging people to only call 999 in life-threatening situations, as they prepare for what could be the hottest weekend of the year so far.
Last Friday, the Service received over 7,000 calls due to warm weather and high pollen levels – far above the usual 5,500 calls on a busy day. With this weekend forecast to be even hotter, LAS has activated special plans to manage the expected rise in demand.
The measures include sending out more community response cars, putting more clinicians on the phone to assess patients, and working closely with hospitals to speed up patient handovers.
Stuart Crichton, Director of 999 Operations at London Ambulance Service, said: “We have been very busy this week and expect to be even busier this weekend as temperatures climb even further. We would will like to remind Londoners to only call 999 in a life-threatening emergency.
“On some days over the last week, we have taken over 7,000 calls. This is nearly an additional thousand 999 calls a day compared to the same period last month.
“We want people to enjoy the weather but please take steps to look after yourselves and others around you.
“Older people, the very young and people with pre-existing conditions are more at risk in hot weather so please look out for neighbours, family or friends who may need some help and make sure they are able to keep cool during the heat.
“Sometimes people start to feel ill a few days after the hot weather so please continue to look after yourself and others.
“Please be aware of the dangers of spending too long in the sun and the health risks of hot weather. Avoid prolonged exposure to direct sunlight – especially between 11am and 3pm when the sun’s UV rays are at their strongest. Try to stick to shade and wear sun cream.
“In warmer weather it’s also important to drink plenty of water. If you’re heading out, take a bottle of water with you.
“And please be sensible if you’re drinking alcohol – make sure you have a meal and try to also have soft drinks.”
LAS said its crews remain ready to help people in an emergency but urged Londoners to use the service wisely, and contact their GP, local pharmacy or NHS 111 when possible.
The Service has increased the number of ambulance crews and call handlers on duty to cope with the expected surge.
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