Only one McDonald’s in Merseyside made the list
McDonald’s has multiple branches across Merseyside but only one was listed among the UK’s worst. Jonathan Brady/PA Wire(Image: Jonathan Brady/PA Wire)
A Liverpool McDonald’s is said to be among the worst of the fast-food chain’s UK offerings. A new study has revealed the lowest-rated venues up and down the country, based on the franchise locations with the biggest percentage of one-star ratings.
The research, conducted by QR Code Generator, looked at the percentage of one-star Google reviews for all McDonald’s in the UK, totalling over 1,400 restaurants, to reveal which sites placed where.
The Liverpool ECHO reached out to McDonald’s for a comment. However, the brand declined to comment. Among the 20 locations with the highest percentage of one-star reviews are six London locations and four in Greater Manchester.
However, only one Scottish location makes the list, while franchise locations in Wales and Northern Ireland do not rank among the ‘worst’ rated in the UK.
According to the analysis, Chingford Fountain McDonald’s in Northeast London is the lowest-rated McDonald’s in the UK. The fast-food outlet recorded 36.49% of all reviews giving the outlet a one-star review.
The analysis comes just after McDonald’s launched a new UK summer menu(Image: PA)
The analysis claims this “is the highest proportion of one-star reviews of all locations nationwide”. Overall, the outlet has a Google rating of just 2.8 out of 5.
The analysis adds that in second place is Sydenham in Southeast London, with 34.05% of reviews being just one star. It claims that less than a quarter of users left five-star reviews at this McDonald’s franchise and a Google rating of 2.9.
However, according to the analysis, for some of the best-rated locations in the country, more than half of the reviews are five-star and have a rating of over 4 out of 5 on Google.
McDonald’s restaurant on Liverpool Road, Page Moss (Image: Google Earth)
Closer to home, the only Merseyside-based McDonald’s to make the list is Page Moss. The analysis shows that the Knowsley venue is in sixth place with just over 30% of its Google reviews being one-star.
The ECHO previously reported how this venue had to apologise after complaints of an “awful stink” after “apple pie, milkshakes and all sorts of s****” were dumped outside the restaurant. You can read the story in full here.
CEO of QR Code Generator Marc Porcar, said: “According to a YouGov survey, McDonald’s is in the top three most popular dining brands in the UK for 2025, beating out its competitors such as Burger King and KFC. Only Greggs is favoured more than the double arches among millennials, highlighting many young Brits’ favour for affordable, on-the-go bites.
“However, just because each McDonald’s restaurant bears the famous name, it may not mean all are equal in the eyes of customers, as our results suggest. Customer satisfaction appears to vary widely across the nation.”
The analysis comes just after the fast-food titan released a new menu this week. As part of this, came a never-before-seen UK item in the form of a the “rich and creamy” Big Arch burger. The “iconic” creation is designed for those “who don’t do things by halves”.
It is made up of two beef patties topped with cheddar cheese, signature sauce, crispy and fresh onions, lettuce, and pickles. It is held together in a poppy and sesame seed-topped bun. You can read the ECHO’s review of it here.