Unison’s AI policy lead Kate Jones said many local authority workers were benefiting from artificial intelligence systems, but there was concern over the potential for job losses.
“If it is used, it needs to be used for the benefit of public services and to improve the working lives of workers,” she said.
“There are definitely workers out there who are really concerned for their jobs.
“It is really important that any introduction of a transformative technology is accompanied by a serious plan for reskilling and redeployment.”
Rowling said the council was not intending to use it to reduce staff numbers.
“We see it as a way of upskilling our staff and improving their skills to make them ready for the future,” he said.
“We certainly don’t see it as a cost cutting or job cutting exercise.”