An ambulance crew from West Midlands Ambulance Service were called to Manor Lane in Halesowen after the collision, which happened around 3.22pm, following a call by West Midlands Police.
An off duty paramedic had also stopped to assist, having come across the incident, and one lane was closed on Manor Lane while a patient was treated.
A spokeswoman for West Midlands Ambulance Service said: “We were called by the police at 3.22pm to Manor Lane in Halesowen following reports of a collision involving a van and an e-bike.
“An off duty paramedic came across the incident and stopped to assist.
“An ambulance and critical care car are currently on scene assessing one patient.”
West Midlands Police have been contacted for a comment.