In Eugene, Oregon, Emerald Broadband is doing more than just bringing high-speed fiber internet to homes and businesses—they’re about fostering relationships, uplifting creative voices, and creating shared spaces where neighbors can connect in meaningful ways. Whether it’s through public events, sponsorships, or free community Wi-Fi, Emerald Broadband positions itself as a local hub, dedicated to not only serving but strengthening the Eugene community.
Winners from Fibo’s UV Clue Hunt held at BEAM Festival in 2023.
Supporting Eugene, Oregon Through Events, Sponsorships, and Giving Back
From the arts to athletics, Emerald Broadband actively supports the vibrant cultural life of Eugene. As resurrector of the Eugene Film Society’s 72 Hour Horror Film Competition, Emerald celebrates local filmmakers and the region’s creative talent. The company also sponsors the iconic Butte to Butte run every Fourth of July and provides free Wi-Fi at the River Road Santa Clara Volunteer Library, now celebrating its 20th year as a beloved neighborhood resource. Their support of local print publication Graffiti Zine gives independent artists and writers a platform to be heard, and at the BEAM Festival in years past, Emerald delighted attendees with “Fibo’s UV Clue Hunt,” a creative scavenger experience highlighting light-based arts.
Emerald Broadband proudly supports their favorite peregrine falcon, Max! Credit: Emerald Broadband
The company doesn’t stop there. In a unique nod to local nature, Emerald Broadband sponsors “Max,” a peregrine falcon at the Cascade Raptor Center—an animal known for being the fastest in the world, just like Emerald’s internet. Music lovers are also in good hands: Emerald is the title sponsor of “Thursdays in the Park” at Emerald Park, a free live music series featuring local acts, food trucks, and community vibes from June 26 to August 14. From sponsored disc golf holes at Stewart Pond to creating donation drives on behalf of Food for Lane County, Emerald Broadband is everywhere the community thrives.
Empowering Eugene Area Locals with Rewards and Business Partnerships
Emerald Broadband doesn’t rely on bait-and-switch pricing tactics. Instead, they offer clear, straightforward discounts and ways to save. Seniors receive $10 off each month, customers can pay annually for a 10% discount, and both existing and new customers can earn free months of service through Emerald’s referral program—once the referred person is installed, both get a free month. And it’s not just customers that benefit. Local businesses can participate in a unique referral program through Emerald’s window decals and yard signs, which feature QR codes for new sign-ups. For example, if a business refers 12 customers, that’s an entire year of free internet. There’s no limit, and Emerald proudly highlights these businesses on social media. Through community-focused campaigns like the past Super Fibo Contest and this summer’s “$500 Contest” (install by July 31 to enter), Emerald Broadband encourages neighbors to spread the word and share the love.
A local business displays their referral decal to spread the word and earn free internet. Credit: Emerald Broadband
Disaster Relief and the Power of WIX
Emerald Broadband also supports Eugene during its most urgent moments. In partnership with the Whiteaker Community Council, they provide emergency Wi-Fi hubs in case of outages, helping keep residents informed and connected during crises. During the devastating Holiday Farm Fire, Emerald assisted in offering internet relief and helping restore vital digital connections. Additionally, Emerald helped develop the WIX Exchange—a powerful, underutilized local internet exchange point based in Eugene.
The Emerald Broadband recovery team traverses Castle Rock to aid in the 2020 Holiday Farm Fire. Credit: Holli Eckstine
WIX enables schools, local businesses, and institutions to route their traffic more efficiently and securely, reducing latency and improving regional performance. Emerald encourages the public to learn more about the WIX Exchange and support its expansion—it’s a crucial resource hiding in plain sight, and it can make Eugene’s internet infrastructure even stronger.
Marketing with Heart, Humor, and Fibo
Advertising at Emerald Broadband isn’t just another checkbox on a corporate budget—it’s an in-house passion project. All their marketing and creative work is crafted in downtown Eugene, where the creative team has one rule: have fun. “I know what it’s like to see ads every day,” says Emerald’s creative director. “So we make sure they’re funny, full of local flavor, and packed with personality.” Their campaigns often include playful parodies, Eugene-specific jokes, and their fiber-fast mascot, Fibo™. From clever billboards to quirky digital videos, Emerald’s advertising reflects its grassroots energy and love for the local community. As the director likes to quote, “Didn’t make sense not to live for fun”—a Smash Mouth lyric that captures Emerald’s outlook on life, business, and broadband.
A collage of Emerald Broadband postcards past and present. Credit: Emerald Broadband
Emerald Broadband’s deep roots in Eugene are evident through its wide-reaching sponsorships, community events, customer appreciation efforts, and disaster relief support. Whether it’s launching a fiber internet referral system for businesses, partnering with local arts and music events, or helping neighbors save on their bills, Emerald Broadband continues to prioritize people over profits. It’s why they sponsor new local publications like Lookout Eugene-Springfield and why their customers—current and future—are their biggest priority.
Eugene residents who attend Emerald Broadband-sponsored events can pick up company swag and ask in-person about fiber internet service. Credit: Emerald Broadband
Find service availability, ask questions, or just say hello—they’d love to connect. Don’t forget to follow Emerald Broadband on social media to find out where we’ll pop up next!
