Hand Picked Hotels has appointed Olivia Peach as general manager of New Hall Hotel & Spa in Sutton Coldfield.
She first joined the 60-bedroom property in 2006 as a spa therapist, aged just 18.
Over the past two decades, she has held numerous roles across the 21-strong hotel group, including at Rookery Hall Hotel & Spa in Cheshire, L’Horizon Beach Hotel & Spa in Jersey and St Pierre Park Hotel, Spa & Golf Resort in Guernsey.
During that time, she also became health club and spa manager at New Hall before being appointed interim hotel manager at Stanbrook Abbey in Worcester in 2023.
She was most recently deputy general manager at New Hall, where she oversaw a recent brand collaboration with Charlotte Tilbury, with further partnerships in the pipeline, including with Jo Malone London.
Peach said: “Hand Picked Hotels gave me the platform to build a meaningful career from the ground up. Becoming general manager at New Hall is a full-circle moment, and a powerful reminder of what’s possible when businesses invest in their people. I’m committed to challenging the traditional mould of leadership and creating a culture that champions wellbeing, celebrates individuality and opens doors for the next generation of hospitality professionals.”
Julia Hands, chairman of Hand Picked Hotels, added: “Olivia’s appointment reflects our commitment to building long-term careers and investing in future leaders who understand our brand from the inside out.”
New Hall was built in the 13th century by the Earl of Warwick and is widely regarded as England’s oldest listed inhabited moated house. It forms part of Hand Picked Hotels’ portfolio of 21 luxury country house hotels and spa resorts across the UK and the Channel Islands.
Hand Picked Hotels was founded by Guy and Julia Hands in 2001.