Other Stands
With the introduction of safe standing in the north-east corner of the stadium, supporters who wish to stand are advised to book in these areas, as ground regulations for the rest of the stadium require supporters to be sat during the game.
The safe standing areas are marked on our ticketing system when selecting your seats online, and a box must be ticked before you checkout to acknowledge you are buying in this area.
Alternatively, if there are no seats available in our rail seating areas, we advise supporters to book in WU11-13 and WL9-10.
Accessibility
Supporters who are registered with the club and wish to purchase accessibility tickets can do so online at no extra cost and can redeem their personal assistant ticket (if required) free of charge.
Please simply log in to your e-ticketing account, select your preferred seats in the stadium and assign one ticket to the Personal Assistant price class.
Supporters wishing to register to receive an accessible carer are advised to send supporting documentation to the ticket office at ticketing@swanseacity.com.
Concessions
Supporters are advised that in addition to changes to the sales procedure for student concession tickets and armed forces tickets, the club has also made changes to the sales process for age-related concessions.
Supporters who wish to checkout online with age-related concession tickets such as seniors, under-14s and under-18s must now ensure that the ticket is assigned to an account with a date of birth that matches the concession rate.
For example, junior tickets must now be assigned to their own account to proceed to the payment page.
If you have already created an account for the concession and you manage tickets on their behalf, please click the ‘re-assign’ button when the tickets are in the basket and select their account from the drop-down menu.
If the supporter wishing to attend does not have their own account already, please click here for information on creating the account and here for information on how to manage tickets on their behalf.
Supporters unable to create additional accounts or having difficulty linking accounts are advised to contact the ticket office who can assist in account creation and linking accounts for you to purchase online.
Parking
Supporters can pre-book parking run by the Event Support Team Ltd by clicking on the following link, with the parking facilities located at the old Virgin Media site, a 15-minute walk from the stadium.
A very limited amount of on-site accessible parking spaces will be available to purchase from 10am on Friday August 1, and these can be booked by contacting the ticket office on 01792 616400 (option 1).